Have you lost a personal item while travelling with TAP Air Portugal ? Every day, items are left behind by passengers travelling with TAP Air Portugal. Here’s what happens to lost items and how you can report your lost property.
How to report a lost item onboard a TAP Air Portugal flight ?
If you’ve lost an item during your trip with TAP Air Portugal, our team is here to assist you.
Lost items while travelling with TAP Air Portugal are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The TAP Air Portugal Lost and Found center can be found at:
Lisbon Humberto Delgado Airport, Terminal 1
Lisbon, Portugal
Open 24/7 for customer enquiries
Handling high-value or sensitive items:
If you lost an item such as a passport, credit card, medication, electronic device or valuable jewellery, these are often treated with additional care and security. Be as precise as possible in your report and include serial numbers or any unique identifying marks.
What happens to lost property on a TAP Air Portugal flight ?
Lost items are gathered by crew members and turned over to the Lost and Found office at the arrival airport.
Can you recover lost items from a TAP Air Portugal flight ?
Yes. Immediate and detailed reporting is key.
How long does TAP Air Portugal keep found property ?
Typically around 30 to 90 days, depending on the airport.
Do airlines actually look for lost items ?
Yes. TAP Air Portugal cooperates with airport Lost and Found services to help passengers recover their belongings.
Airports served by TAP Air Portugal Lost and Found services:
- Lisbon Airport (LIS) — Main hub
- Porto Airport (OPO)
- Funchal Madeira Airport (FNC)
- Paris Orly Airport (ORY)
- London Heathrow Airport (LHR)
Information Last Updated on :
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Violet Backpack in Lisbon airport (Portugal) or TAP Air Portugal flight to Geneva airport (Switzerland)
Description of lost item(s) : Violet Back pack. Cosmetic items. Electric cables. Clothes. Underwears. Cheese. Location of loss : Lisboa AirPort Business lounge or in the Flight Lisboa to Geneva number TP…
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Red zip pouch in TAP Air Portugal flight from Los Angeles LAX airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : A red zip pouch measuring approximately 4×6 inches or 10x15cm containing multiple charging cords, wireless earbuds, wired headphones, adapter plugs, and backup battery charger. I left it…
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Camera Canon EOS 200D on TAP Air Portugal flight from Miami airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : I lost my Canon EOS 200D Camera in a black camera bag with a red interior. Flight: TP0224, Miami to Lissabon Passenger: In**a Gol****ch Seat: 8G Day:…
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Brown, rectangular, electronic tablet in TAP Air Portugal flight from Lisbon airport to Porto airport (Portugal)
Description of lost item(s) : A small, rectangular, brown, electronic tablet with a black screen. The case is fake leather. Location of loss : It is certainly between the seat and the…
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Single black female velvety flat shoe in TAP Air Portugal flight from Los Angeles LAX airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : One single shoe, women’s size 7.5 us size, flat show, velvety fabric, black color. Location of loss : Flight number #TP0248 In the overhead bins in the…
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iPad on TAP Air Portugal flight from Lisbon airport (Portugal) to Newark airport (USA)
Description of lost item(s) : I lost my iPad on flight TP203 in Newark. I left it on the flight in seat 6c. It is an iPad with a black case. Location…
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Small-to-medium sized bag with a dark zip closure on TAP Air Portugal flight from Miami airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : A small to medium-sized trasnparent plastic bag with a zip closure. Inside the bag there was a black cardboard box containing a 2TB SanDisk external hard drive.…
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Gold circle shaped earrings in TAP Air Portugal flight from Lisbon airport (Portugal) to Paris Orly airport (France)
Description of lost item(s) : Earrings gold circle shape Location of loss : Lost in the plane from Lisbonne to Paris (Orly) TP434 departure 11am, arrival Saturday 2.30pm Date of loss :…
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iPad on TAP Air Portugal flight from Lisbon airport (Portugal) to Dakar-Blaise Diagne airport (Senegal)
Description of lost item(s) : I forgot my black iPad on the flight TP1483 to Senegal Dakar from Lisbon Portugal, I was sitting on 26D. Location of loss : On the airplane…
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Bose headphones in case on TAP Air Portugal flight from São Paulo Guarulhos airport (Brazil) to Lisbon airport (Portugal)
Description of lost item(s) : I left Bose QC headphones in a small black case with a grey bose logo. They are wireless Bluetooth headphones. They are most likely in seat 21C…
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Computer on TAP Air Portugal flight from Boston Logan airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : Apple laptop macbook air profile picture with brunette girl in a pink dress when opened. Location of loss : Flight TP218 Seat 29E Boston to Lisbon arrival…
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Sunglasses case (Rayban) with very expensive black framed reading glasses inside on TAP Air Portugal flight from Lisbon airport (Portugal) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : The sunglasses case is black and has the Ray-Ban mark on the front. Inside, there is a pair of reading glasses with a black rim. Location of…
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Black leather wallet on TAP Air Portugal flight from Berlin Brandenburg airport (Germany) to Lisbon airport (Portugal)
Description of lost item(s) : I lost my black leather wallet (brand: bavarian bua). Inside there are banking cards with my name on them. Also there is an insurance card inside and…
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Paper gift bag with a jewellery box and make up on TAP Air Portugal flight from Lisbon airport (Portugal) to London Gatwick airport (UK)
Description of lost item(s) : A paper coloured gift bag with lots of bits and pieces – cheap jewellery (rings and bracelets), nail polish, make up, toys etc – gifts from her…
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Earring on TAP Air Portugal flight from Lisbon airport (Portugal) to Oslo Gardemoen airport (Norway)
Description of lost item(s) : One earring with a flat round surface with bronze and green colors. It has a lot of sentimental valud for me. Location of loss : My flight…
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Blue Paragose brand jacket on TAP Air Portugal flight from Lisbon airport (Portugal) to São Vicente Cesária-Évora airport (Cape Verde)
This report of lost property was transmitted in French Description of lost item(s) : Veste bleue de marque paragose (de mémoire) Location of loss : Coffre à bagage de l’avion. Vol TP…
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Beats Studio Pro in a clay bag on TAP Air Portugal flight from Lisbon airport (Portugal) to Warsaw airport (Poland)
Description of lost item(s) : I left my beast audio pro headphones in seat 7D on flight tp1304 this morning feb 31 2026. They are inside a black beast case. Location of…
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Ray-Ban reading glasses with clear lenses in TAP Air Portugal flight from Fortaleza airport (Brazil) to Lisbon airport (Portugal)
Description of lost item(s) : OCULOS DE VER GRADUADOS, PRETOS COM LENTES CLARAS E DA MARCA RAY BAN Location of loss : OS OCULOS ESTAVAM ENM FRENTE DA MINHA CADEIRA 6k ,…
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Blue trolley with green zipper in TAP Air Portugal flight from Marrakech airport (Morocco) to Lisbon airport (Portugal)
Description of lost item(s) : Blue trolley with Green zipper Inside: 3 jackets (black Columbia Woman, blue Timberland Child, rose Geox Child, three hats and some Souvenirs Location of loss : luggage…
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Black leather jacket on a TAP Air Portugal flight from Lisbon airport (Portugal) to Geneva airport (Switzerland)
Description of lost item(s) : Perdi um casaco de cabedal preto, pele fina e macia ao toque. Modelo justo, com corte cintado de mulher. O modelo fecha com fecho de correr frontal,…
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Meta Rayban sunglasses in TAP Air Portugal flight from Lisbon airport (Portugal) to Madrid Barajas airport (Spain)
Description of lost item(s) : Its a brown case with a sun smart meta ryban glasses. Location of loss : I left them in my sit. 8A 8B FLIGHT 1022 FEBRYARY 12TH…
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AirPods 4 in black carry case on TAP Air Portugal flight from Faro airport to Lisbon airport (Portugal)
Description of lost item(s) : One pair of AirPods 4 in a custom Black Case with four magnets on the back. Lost in Row 16 of Flight 1902 today, Friday, February 13th,…
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iPad with black worn cover and Bose headphones on TAP Air Portugal flight from Oslo Gardemoen airport (Norway) to Lisbon airport (Portugal)
Description of lost item(s) : iPad and Boze headphones. The iPad has a worn cover. I have been in contact with Tap og phone no 351 218 444 530 They confirmed that…
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Apple iPhone on TAP Air Portugal flight from Lisbon airport (Portugal) to Milan Malpensa airport (Italy)
Description of lost item(s) : I lost my cell phone, Apple iPhone Plus, grey with clear case. The large size phone. The phone is in LOST Mode. The phone provider is Verizon.…
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Brown Moscot Reading Glasses on TAP Air Portugal flight from Lisbon airport (Portugal) to Vienna airport (Austria)
Description of lost item(s) : Brown reading glasses. Brand is Moscot. Square. Location of loss : On plane TP1270 from LIS to VIE on Sunday, Feb 8th. Business Class, Seat Row 3…
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Grey cap with a black animal skull and red tentacles painted on top in TAP Air Portugal flight from Vienna airport (Austria) to Lisbon airport (Portugal)
Description of lost item(s) : On a flight from VIE to LIS, I lost my grey cap. It is hand painted, there is a black&white animal skull on top, and tentacle-like red…
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Black Hand Bag in TAP Air Portugal flight from Frankfurt airport (Germany) to Lisbon airport (Portugal)
Description of lost item(s) : My bag was a black bag, the objects inside you can find: Toiletry Bag, Versace brand with a Versace Eros Perfume inside and and Invisalign with a…
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Black iPad hard cover in Lisbon airport (Portugal)
Description of lost item(s) : REFERENCE CODE PROVIDED BY TAP: F***87. Black iPad hard cover, iPadOS 18.2, Serial number C17*****WM. white apple pen in the case. Location of loss : It was…
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AirPods Pro in TAP Air Portugal flight from Miami airport (USA) to Lisbon airport (Portugal)
Description of lost item(s) : AirPods Pro left them at the seat at 29H Location of loss : On airplane TP224 at seat 29h Date of loss : 01/31/2026 I found this…
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iPad on TAP Air Portugal flight from Lisbon airport to Madeira Funchal airport (Portugal)
Description of lost item(s) : Silver iPad in black case with Titleiat sticker on the case. Location of loss : Seat pocket for seat 18D Date of loss : 01/30/2026 I found…
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : TAP Air Portugal Customer Support 
Address : Aeroporto de Lisboa
Rua C
Edificio 25
1704-801 Lisbon
Portugal 
Phone number : +351 21 841 5000 
Opening hours : Monday to Friday: 8:00 AM - 8:00 PM
Saturday and Sunday: 9:00 AM - 5:00 PM 
Website : https://www.flytap.com/en-pl/baggage/baggage-problems
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)