Have you lost something in a Brisbane taxi ? Find out how to report a lost item in Queensland’s capital city taxi services.

What Should You Do If You’ve Lost Something in a Brisbane Taxi ?
Losing an item in a taxi can be particularly frustrating as you may not have the driver’s direct contact information. The Brisbane City Police Station operates a 24/7 Lost and Found Office to assist with items lost in taxis and throughout the city. Whether your item was left on the seat, in the boot, or slipped between cushions, here’s what you need to know.
Have you lost something in a Brisbane taxi ? From phones to bags, personal belongings are left behind in taxis regularly.
How to report a lost item in Brisbane taxis ?
If you’ve lost an item in a Brisbane taxi, the following information will help you report your loss effectively.
You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).
Common Items Lost in Brisbane Taxis
Passengers most frequently lose :
Mobile phones : The most commonly lost item, often slipped between seats or left in door pockets.
Wallets and purses : Fallen from pockets or left on seats.
Shopping bags : Forgotten in the boot or on seats after shopping trips.
Keys : Dropped between seats or left behind after paying.
Glasses and sunglasses : Small items easily forgotten.
Laptops and tablets : Left in bags in the boot or on seats.
Umbrellas : Very common, especially during Brisbane’s wet season.
Clothing items : Jackets or scarves removed during the journey.
Providing accurate details about your journey will significantly improve recovery chances.
Tips to Efficiently Report a Lost Item
To report a lost item in a Brisbane taxi, you should :
- Note the taxi’s registration number or fleet number if possible
- Remember the taxi company (Black and White, Yellow Cab, etc.)
- Provide your pickup and drop-off locations
- Note the approximate time and date of the journey
- Keep your receipt if you have one – it often has the taxi details
- Give a detailed description of the item
- Share your contact details (email and phone number)
The more specific you are about your journey, the easier it is to identify which taxi you used.
Where to Claim Your Lost Property
If your item is found, you will be contacted with instructions on how to retrieve it. You’ll need valid ID. Visit the Brisbane City Police Station at 16 Mary St during any hour (24/7 operation) to collect your item. For those who have left Brisbane or Australia, courier delivery may be arranged (fees apply).
Tips to Prevent Loss in Taxis
To minimize the risk of leaving items behind :
- Do a quick seat check before exiting the taxi
- Check the floor, seats, and door pockets
- Don’t forget to check the boot if you had luggage
- Keep your phone in hand or a secure pocket, not loose on the seat
- Place all small items in your bag rather than scattered
- Set a reminder to check the taxi before paying
- Take a photo of the taxi details (registration, fleet number) when you board
- Keep your receipt – it has the taxi information you’ll need if you lose something
Brisbane’s warm climate means windows are often open, and items can slip out or blow away, so securing belongings is important.
What Happens to Found Items
When items are found in Brisbane taxis :
- Taxi drivers find items during or after trips
- Items are turned in to taxi company depots or directly to police
- Items are logged at the Brisbane City Police Station
- Matching process occurs with filed reports
- Passengers are contacted when matches are made
Items are typically held for a specified period (often 3 months) before being disposed of or auctioned according to Queensland Police policies.
Recent Items Lost in Brisbane
-
Old gold men’s wedding band at Brisbane airport security (Australia)
Description of lost item(s) : An old gold mans wedding band. A little less than a quarter of an inch from my old uncles memory. IF….subscripted… It may read Margaret or John.…
-
Green Amazon Kindle on a Singapore Airlines flight from London Heathrow airport (UK) to Brisbane airport (Australia)
Description of lost item(s) : I have left a green kindle in seat 71H on flight SQ319 Location of loss : In the seat of 71H in flight SQ319 Date of loss…
-
Black Amazon Kindle with Dungeons & Dragons stickers on Cathay Pacific flight from Brisbane airport (Australia) to Hong Kong airport (Hong Kong)
Description of lost item(s) : Black Amazon Kindle. Black flip case. Two circular Dungeons & Dragons stickers on the case – one green, one red. Location of loss : In the seat…
-
AirPod and charging case on an EVA Air flight from Brisbane airport (Australia) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : It is a single white apple AirPod and an AirPod charging case. Location of loss : Seat 30J fight BRO316 15 June Date of loss : 06/15/2026…
-
International driver’s license in one of several kids’ playgrounds in Brisbane (Australia)
Description of lost item(s) : An Ontario Driver’s License to the name of Andrey D** (D4274 04******* 3) is lost on one of the following kids playgrounds in Brisbane area: – Ekibin…
-
Coin pouch with money and cards on Jetstar flight from Brisbane airport (Australia) to Seoul Incheon airport (South Korea)
Description of lost item(s) : It is a red coin pouch with the label that has “Thailand” on it in the middle and a zipper to open and close it. Inside should…
-
Samsung Galaxy phone on the Qantas flight from Queenstown airport (New-Zealand) to Brisbane airport (Australia)
Description of lost item(s) : It is a Black Samsung Galaxy Mobile Phone. Location of loss : Brisbane International Airport Lost property I believe I left the mobile phone on the seat…
-
Male platinum wedding ring with engraved date in Brisbane airport (Australia)
Description of lost item(s) : Somewhere on my return home from Thailand I have lost my male silver platinum wedding ring. It has the date 04.10.2025 engraved on the inside of the…
-
Expensive headphones in black carrying case on Emirates flight from Brisbane airport (Australia) to Dubai airport (UAE)
Description of lost item(s) : Black carrying case approximately 18cm diameter x 5cm diameter containing: Bose headphones. 2 or 3 sets of simple airline issue earphones Spare AAA battery 1 or 2…
-
A 40cm x 40cm cream tote bag with “Uncharterted X” insignia containing Grey Sony Headphones in Brisbane airport (Australia)
Description of lost item(s) : A cream cotton tote bag with a Gold and Black "Uncharted X.Com' Insignia on front, and coloured pompoms around the top of the bag. The bag contains…
-
Green Xmas decoration plastic bag full of wrapped gifts at Brisbane airport (Australia)
Description of lost item(s) : At approximately between 13.45 and 15.40 on Monday 22 Dec 2025 at airside departure lounge area of Brisbane International Airport near gate 81, Hudsons Coffee vicinity or….male…
-
Black YETI drink bottle with initials at Brisbane airport (Australia)
Description of lost item(s) : I have lost a black YETI drink bottle. It has my initals PO on it plus a picture of a soccer ball. I think I may have…
-
Binoculars at Brisbane Airport Jetstar domestic hand luggage check (Australia)
Description of lost item(s) : Binoculars packed in a case that you can hang around your neck. Location of loss : Lost/forgotten at the domestic hand luggage check of Jetstar, where it…
-
Old Apple Six mobile phone in JetStar flight from Brisbane Cairns airport (Australia)
Description of lost item(s) : An old versio9n of the Apple Six mobile Location of loss : We flew on JetStar flight JQ930 from Brisbane to Carins on Monday, morning. Seat5 numbers…
-
Small hard shell orange wheel bag at Phuket airport (Thailand)
Description of lost item(s) : Hard shell orange coloured small wheeling suitcase, travelling from Brisbane to Phuket, Lansing at 8:04 am k9cal time 28th sep, left at either arrival area ir at…
-
Blue iPhone 12 at Brisbane bus stop (Australia)
Description of lost item(s) : blue iphone 12 with black cover Location of loss : toowong benson bus stop Date of loss : 09/12/2025 I found this / these item(s) If you…
-
Samsung A12 phone with green back cover in Cathay Pacific flight from Colombo airport (Sri Lanka) to Hong Kong airport (Hong Kong)
Description of lost item(s) : I lost my samsung A12 phone with green color back cover in flight CX612 on 27th August. It was infront of my seat 62K as I remember…
-
Soft black storage bag with charger, cords and adapters in Jetstar flight to Brisbane international airport (Australia)
Description of lost item(s) : Soft black small square storage bag containing multiple apple charging cords, Apple Watch charging cord usb-c. Braun wall adapter Indonesian connection, with usb and usb c charging…
-
iPad in case with a keypad that does not work and has letters missing in transit from Brisbane (Australia) to Sapporo (Japan)
Description of lost item(s) : iPad inside a hard case with a key board with missing letters. the key board does not work but the hard black case protects it. there is…
-
A grey card wallet (brand: YSL) on a Brisbane bus (Australia)
Description of lost item(s) : a grey card wallet have some cards,commonbank card,bank of china, and costco card,all have my name(Shen Jiamin)Brand is YSL Location of loss : bus 130,or bus station(culture…
-
Google phone with pink cover in the Brisbane bus (Australia)
Description of lost item(s) : mobile phone Google, with pink cover 17 Jan (Friday) Bus between Carindale to Brisbane city Location of loss : inside of bus between Carindale to the city…
-
Prescription sunglasses in a black hard case at Brisbane airport (Australia), Doha airport (Qatar) or London Heathrow airport (UK)
Description of lost item(s) : Prescription sunglasses in a black hard case with a popper that keeps it closed. The glasses frames are brown with turquoise blue dots and the arms are…
-
Grey Nordace backpack on Brisbane bus (Australia)
Description of lost item(s) : Nordace backpack Location of loss : Bus 60 travelling from west end to fortitude valley Date of loss : 10/01/2024 I found this / these item(s) If…
-
iPad in a black cover on flight from Brisbane (Australia) to Singapore (Singapore)
Description of lost item(s) : IPad in a black cover quite a firm cover. When open there is a see-through pocket in this pocket there a number of hand-written numbers in my…
-
Grey Eastpak backpack on the street in Brisbane (Australia)
This report of lost property was transmitted in French Description of lost item(s) : A book Workbook Jacket Pens Calculator Location of loss : 18 Tank street next to the résidence Évolution…
-
Brown wallet somewhere in The Valley in Brisbane (Australia)
Description of lost item(s) : Brown Cardholder with my German ID Card, driving license and some other cards inside , Cardholder is made out of Leather Location of loss : Near the…
-
Black Puma zip case containing red prescription glasses in Brisbane (Australia)
Description of lost item(s) : Black Puma case with hanging “ clip at one end and a zip. Inside a pair of red prescription glasses with a black “ ring” around one…
-
Navy blue, Kathmandu, backpack, pink strap, purple ribbon
Description of lost item(s) : Navy blue Kathmandu hiking back pack. Pink strap around it and purple ribbon. Hanging off the side. The pink strap has my name (Renae galanopoulos) written on…
-
Petite sacoche à damier noir et grise avec passport, carte bancaire et carte d’identité à mon nom
This report of lost property was transmitted in French Description of lost item(s) : Petite sacoche à damier noir et grise avec passport, carte bancaire et carte d’identité à mon nom. La…
-
Cell phone – outside Treasury Casino and Hotel Brisbane
Description of lost item(s) : Black samsung note10plus – black quadlock case Location of loss : Treasury Casino and Hotel Brisbane – Outside Treasury Casino and Hotel Brisbane Date of loss :…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Brisbane City Police Station - Lost and Found Office
Address : 16 Mary StBrisbane City QLD 4000, Australia
Phone number : +61 7 3055 6206
Opening hours : Open 24 hours a day
Website : https://www.police.qld.gov.au/how-can-we-help-you/contact-us
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
