Lost and Found Rome Termini Train station

Have you lost something at Roma Termini station ? Find out how to report a lost item at Rome’s main railway station.

Lost items in the train

About Roma Termini Station

Roma Termini is the principal railway station of Rome and one of the largest and busiest train stations in Europe. Located in the Esquilino district, it serves as the main hub for both national and regional rail services, including high-speed Frecciarossa and Italo trains connecting Rome to Milan, Florence, Naples, and other major Italian cities. Termini is also a key interchange for the Rome Metro, with both Line A and Line B running through the station, as well as numerous bus routes.

The lost property service at Roma Termini is managed by KiPoint, a commercial service provider operating inside the station. KiPoint handles found items submitted within the station and offers extended opening hours, making it accessible for travellers at most times of day.

Report a lost item at Roma Termini Station on our platform

What Should You Do If You’ve Lost Something at Roma Termini ?

If you have lost an item at Roma Termini, go to the KiPoint office inside the station as soon as possible. Items found within the station are typically submitted to KiPoint rather than to rail operators directly. For items lost on a Trenitalia or Italo train, contact those operators separately as on-train lost property is handled by the relevant rail company.

KiPoint at Termini is open seven days a week with extended hours, making it easier to report a loss on the same day regardless of your train schedule.

How to Report a Lost Item at Roma Termini

Visit the KiPoint office at Via Giovanni Giolitti 34, near the station entrance. Provide details of where and when you lost the item, a clear description, and your contact information. KiPoint will log your report and contact you if a match is found. If you are reporting a loss on a specific train, note the train number, departure time, and the carriage if known.

You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.

Key Things to Know About Roma Termini Lost Property

  • KiPoint is the in-station lost property service at Roma Termini
  • Open seven days a week from 6:00 AM to 11:00 PM
  • Items lost on trains are handled by the relevant rail operator, not KiPoint
  • The station is extremely busy; reporting quickly improves recovery chances
  • Bring identification when collecting your item

Tips to Efficiently Report a Lost Item

  • Visit KiPoint on the same day if possible given the station’s extended hours
  • Note the platform number, waiting area, or part of the station where the loss occurred
  • For on-train losses, note the train number, carriage number, and seat
  • Describe the item clearly: type, brand, colour, and contents if relevant
  • Leave a working phone number and email address for follow-up

Contact KiPoint Roma Termini

KiPoint Roma Termini

Address : Via Giovanni Giolitti 34
00185 Rome, Italy

Opening hours : Monday to Sunday: 6:00 AM to 11:00 PM

Can You Recover Your Item After Leaving Rome ?

KiPoint’s extended hours make it possible to visit before an early departure or after a late arrival. If you have already left Rome, contact KiPoint by phone or email during operating hours to check whether your item has been logged. If a match is confirmed, arrange for in-person collection or authorise a representative to collect on your behalf with written authorisation and identification.

Recent Items Lost at Rome Termini Station

Information Last Updated On :

Lost found train station Rome
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : KiPoint Deposito Bagagli
adress lost and found Address : Roma Termini
Via Giovanni Giolitti, 34
00185 Roma

phone number lost and found Phone number : +39 06 8901 4069
opening hours lost property Opening hours : Monday-sunday 6:00 am to 11:00 pm
website adress lost and found Website : https://www.kipoint.it/pages/Home/10

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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