Lost and Found WestJet


Have you forgotten a personal item (Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery…) while flying with WestJet ? Everyday, hundreds of items are lost by travelers during one of the many flights operated by WestJet.


Airport Lost and Found Department

About WestJet Airlines

WestJet Airlines is Canada’s second-largest airline and a leading low-cost carrier founded in 1996. Headquartered in Calgary, Alberta, WestJet operates its main hub at Calgary International Airport (YYC) with additional focus cities in Toronto, Vancouver, and other major Canadian cities.

The airline connects passengers to over 100 destinations across Canada, the United States, Mexico, the Caribbean, Central America, and Europe. Known for its friendly service and affordable fares, WestJet operates a modern fleet of Boeing aircraft including 737s and 787 Dreamliners for long-haul routes.

WestJet offers multiple cabin classes including Economy, Premium Economy, and Business Class, along with the WestJet Rewards loyalty program. WestJet also operates WestJet Encore, a regional subsidiary serving smaller Canadian communities.

Report a lost item in a WestJet flight on our platform


How to report a lost item on a WestJet flight ?

Whether you’ve lost your item(s) on the plane, in the airline lounge or at security, our team is here to help you report your loss.

Lost items while travelling with WestJet are turned over to different agencies depending on their location of discovery.

The WestJet Lost Property office is located at :

Calgary International Airport
Calgary, Canada

The Lost Property office is open Monday to Friday: 8:00 AM – 4:00 PM

You can also fill out and submit our Lost & Found Reporting Form on this platform. This way, our team can assist you in locating your lost item(s).

What happens to lost property on a WestJet flight ?

Items forgotten on a WestJet plane are usually collected by the cabin crew and handed over to the airline’s lost and found department. These items are then logged and stored either at the arrival airport or a central facility. If they are not claimed within a specified period, they might be donated, discarded, or sold at an auction.

Do airlines actually look for lost items ?

Yes, airlines actively search for lost items. Passengers can report their missing items to the airline’s lost and found, which will then check their records to see if the items have been found.

Can you recover lost items from an airplane ?

Yes, it is often possible to recover lost items. Passengers should contact the airline’s lost and found department as soon as they realize something is missing. Detailed descriptions and flight information aid in the recovery process, and many airlines provide online forms for this purpose.

How long does it take to locate a lost item ?

There is often a delay between when an item is found and when it appears in the Lost Property system. In many cases, items are logged within 24 to 72 hours after arrival. Once registered, matching your report with a found item may take several more days. During holiday periods or busy travel seasons, response times can be longer, so it is recommended to submit your report quickly and check for updates regularly.

Where are lost items stored after a WestJet flight ?

Items found onboard are usually transferred to the Lost Property office at the arrival airport. Depending on the route and airport procedures, they may remain stored locally or be moved to a central handling facility. For flights arriving at major hubs such as Calgary, Toronto, or Vancouver, found items are often processed through larger Lost and Found teams. Providing your exact flight number and travel date helps identify where your belongings may be held.

How long does WestJet keep found property ?

The retention period for found items varies by airline. Typically, items are held for 30 days to several months. Unclaimed items might be donated, disposed of, or auctioned. Specific policies can be found by checking with the airline.

Can lost items be shipped to you ?

If your item is found and you are no longer near the airport, shipping options may be available depending on the item type and location. Many Lost Property services can arrange courier delivery within Canada or internationally, with transport fees usually paid by the passenger. Once your item has been identified, you may be contacted with available return options and any required proof of ownership.

Recent Lost Items Reported on WestJet Flights

Information Last Updated On :

Lost found WestJet
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : WestJet Lost and Found
adress lost and found Address : Calgary International Airport
Calgary, Canada
phone number lost and found Phone number : +1 866 666 6224
opening hours lost property Opening hours : Monday to Friday: 8:00 AM - 4:00 PM
website adress lost and found Website : https://www.westjet.com/en-ca/baggage/lost-found

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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