Have you lost a personal item while travelling with Air Rarotonga ? Every day, items are left behind by passengers travelling with Air Rarotonga. Here’s what happens to lost items and how you can report your lost property.
What happens to lost property on an Air Rarotonga flight ?
Items are collected by flight staff and turned over to the Lost and Found service at the destination airport.
Can you recover lost items from an Air Rarotonga flight ?
Yes. Early reporting increases the likelihood of retrieval.
Do airlines actually look for lost items ?
Yes. Air Rarotonga works with local airport authorities to manage lost property claims.
How long does Air Rarotonga keep found property ?
Generally up to 90 days.
Airports served by Air Rarotonga Lost and Found services:
- Rarotonga International Airport (RAR) — Main hub
- Aitutaki Airport (AIT)
- Atiu Airport (AIU)
- Mangaia Airport (MGS)
- Mauke Airport (MUK)
Handling high-value or sensitive items:
Important items like passports, cash, or medications require fast action. Include clear, specific details about your item and its contents when reporting.
How to report a lost item onboard an Air Rarotonga flight ?
If you’ve lost an item during your trip with Air Rarotonga, our team is here to assist you.
Lost items while travelling with Air Rarotonga are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
Air Rarotonga’s Lost Property office is located at the following address :
Rarotonga International Airport
Avarua, Cook Islands
Available Monday to Friday, from 8:00 AM to 4:00 PM
Reach them by phone at: +682 22 888
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lost and found service for the Air Rarotonga company 
Address : Air RarotongaInternational Airport
PO Box 79
Rarotonga
Cook Islands
Phone number : +682 22 888 
Opening hours : Monday to Friday : 8:00 am to 4:00 pm Saturday : 8:00 am to 12:00 pm
Sunday : closed
Website : https://airraro.com/passenger-baggage/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)