Lost and Found London City Airport (LCY)

Have you lost something at London City Airport ? London City Airport is a popular gateway for business and leisure travelers thanks to its convenient location near the heart of the capital. Find out how to report a missing item at the airport closest to central London.

About London City Airport

London City Airport (LCY) is the closest airport to London’s city centre, located in the Royal Docks in Newham, just 9 kilometres east of the Bank of London in the heart of the financial district. It is the smallest of London’s major airports and predominantly serves business travellers, operating a tight network of routes to European business destinations including Amsterdam, Zurich, Frankfurt, Paris, Dublin, Edinburgh, and New York’s JFK via British Airways’ unique transatlantic service.

Airlines operating from LCY include British Airways (which has a significant presence), Loganair, SAS, Lufthansa City Line, and various other operators. The airport’s compact single-terminal layout with a single security checkpoint, short departure gates, and quick transit times is its main selling point for business passengers. Despite its small size, items are regularly lost at the security checkpoint, in the departure lounge, or on the apron bus to the aircraft. LCY operates 24 hours a day, and the lost property service is available around the clock.

What Should You Do If You’ve Lost Something at London City Airport ?

If you are still in the terminal, speak to airport staff immediately. London City Airport’s compact layout is an advantage here there are relatively few places an item can end up, and staff can sweep the departure lounge, security area, and gate areas quickly.

If you have already departed, contact the lost property service. The airport operates 24 hours a day, so unlike many airports, you do not need to wait until business hours to report your loss.

How to Report a Lost Item at LCY

Contact the London City Airport lost and found service at any time the airport is staffed around the clock. Provide your flight number, date, and time in the airport, and describe the item in detail. For items left at security, the checkpoint is managed by dedicated security staff who coordinate with lost property.

You can also submit a report through our platform and our team will contact the appropriate lost property office(s) and follow up on your behalf.

Items Lost at London City Airport

London City Airport Lost and Found Service

Address : Hartmann Rd, Royal Docks
London E16 2PX
United Kingdom

Opening hours : 24 hours a day, 7 days a week

Common Areas Where Items Are Lost at London City Airport

• The single security checkpoint business travellers frequently leave laptops or tablets
• Departure lounge seating near the gates
• Apron buses used for boarding and disembarking aircraft
• Airport café and bar area
• Check-in and bag drop counters
• Arrivals baggage reclaim
• DLR station and taxi rank outside the terminal

Items Lost on Your Aircraft

If you left something onboard your flight, contact your airline directly airlines manage items found on their aircraft separately from the airport lost property service. British Airways, Loganair, SAS, and other carriers at LCY handle onboard lost property independently from the airport. Contact your airline directly with your booking reference and seat number.

Tips to Report a Lost Item Efficiently

• Report immediately LCY’s small size and low passenger volumes mean items are found quickly if reported early
• Specify whether the item was lost landside (before security) or airside (departure lounge)
• Note the time of your loss as precisely as possible
• LCY’s 24-hour staffing means you can report at any time, even late at night
• For items left on the aircraft, contact your airline in addition to the airport

Where to Collect Your Lost Property

Found items are held at the London City Airport lost and found service. With 24-hour operations, collection or contact at any time of day or night is possible. If you cannot return to the airport, the team can discuss courier delivery within the UK or internationally.

Can You Recover Your Item After Leaving London ?

Yes. London City Airport’s central location and 24-hour operation make it more accessible for follow-up than many other airports. If you have already left London, the lost property team can arrange shipping Royal Docks is well-served by UK and international courier services.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : London city airport - Lost and Found Service
Address : Hartmann Rd, Royal Docks
London E16 2PX

Phone number : +44 (0) 20 7646 0088/0000
Opening hours : Monday-sunday 24:24
Website : https://www.londoncityairport.com/lost-property

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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