Lost and Found London Stansted Airport (STN)

Have you lost something at London Stansted Airport ? From security trays to café tables or aircraft seats, belongings are often misplaced at this busy UK hub.

Lost items while travelling

About London Stansted Airport (STN)

Located about 68 km northeast of central London, Stansted is one of the UK’s busiest international airports, serving over 28 million passengers annually. It’s a key base for many low-cost airlines, including Ryanair and Jet2.

With fast-moving crowds, long queues, and frequent flights, losing a personal item at Stansted happens more often than one might think. Thankfully, the airport has dedicated services to help reunite passengers with their belongings.

How to Report a Lost Item at London Stansted Airport ?

If you’ve lost an item in the terminal, security area, departure lounge, or car park, your first step is to contact the airport’s Lost Property office.

You can also submit a Lost Item Report via our platform. We’ll help direct your request to the appropriate service and follow up for you.

Report a lost item at London Stansted Airport (STN) on our platform

The Stansted airport Lost Property Office is located at:

London Stansted Airport Lost Property

Main Terminal, Stansted CM24 1QW, United Kingdom

They are open daily from 8:00 AM to 4:00 PM.

Lost Items Inside the Airport Terminal

Items misplaced in public areas of the terminal (like cafés, restrooms, shops, or waiting zones) are usually handed to the central Lost and Found office. They keep most found items for a set period before disposal or donation.

If you lost something in security, it may have been removed from a tray and placed into the care of the airport staff. These items are often transferred to the Lost Property office within a few hours.

Lost Something Onboard the Plane ?

Items forgotten on an aircraft are managed by the airline or their handling agents. As Stansted serves as the main UK hub for Ryanair, the majority of onboard lost property is handled through Ryanair’s baggage services. Contact the Ryanair’s lost and found services at Stansted for updates on items left on flights.

If your airline has no office at STN, items may still be passed to the airport’s central Lost Property office after being collected from the aircraft.

Include your flight number, seat number (if known), and a detailed description of the item when submitting your report to either the airline or airport lost property service.

Most Common Places Where Items Are Lost at STN

  • Security checkpoints
  • Boarding gates and waiting lounges
  • Airport shuttles and parking areas
  • Cafés and fast-food restaurants
  • Duty-free shops and restrooms

Tips for Reporting Lost Property at Stansted

  • Include clear identifiers of your item: color, size, brand, and any marks or stickers
  • Mention the estimated time and place it went missing
  • Include your flight and seat number, if applicable
  • Add your contact info for follow-up

Information Last Updated On :

Recent Items Lost at London Stansted Airport

Lost and found airport London Stansted
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : London Stansted Airport Lost and found office
adress lost and found Address : Excess Baggage Airport Services desk
International Arrivals landside concourse
London Stansted airport

phone number lost and found Phone number : +44 (0)330 024 0099
opening hours lost property Opening hours : Monday through Sunday 07:00 - 18:00 
website adress lost and found Website : https://www.stanstedairport.com/help/passenger-guides/lost-property/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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