Have you lost something at London Stansted Airport ? From security trays to café tables or aircraft seats, belongings are often misplaced at this busy UK hub.

About London Stansted Airport (STN)
Located about 68 km northeast of central London, Stansted is one of the UK’s busiest international airports, serving over 28 million passengers annually. It’s a key base for many low-cost airlines, including Ryanair and Jet2.
With fast-moving crowds, long queues, and frequent flights, losing a personal item at Stansted happens more often than one might think. Thankfully, the airport has dedicated services to help reunite passengers with their belongings.
How to Report a Lost Item at London Stansted Airport ?
If you’ve lost an item in the terminal, security area, departure lounge, or car park, your first step is to contact the airport’s Lost Property office.
You can also submit a Lost Item Report via our platform. We’ll help direct your request to the appropriate service and follow up for you.
The Stansted airport Lost Property Office is located at:
London Stansted Airport Lost Property
Main Terminal, Stansted CM24 1QW, United Kingdom
They are open daily from 8:00 AM to 4:00 PM.
Phone: +44 333 003 0165
Lost Items Inside the Airport Terminal
Items misplaced in public areas of the terminal (like cafés, restrooms, shops, or waiting zones) are usually handed to the central Lost and Found office. They keep most found items for a set period before disposal or donation.
If you lost something in security, it may have been removed from a tray and placed into the care of the airport staff. These items are often transferred to the Lost Property office within a few hours.
Lost Something Onboard the Plane ?
Items forgotten on an aircraft are managed by the airline or their handling agents. Contact the airline’s ground services at Stansted for updates. If the airline has no office at STN, items may still be passed to the airport’s central Lost Property office.
Include your flight number, seat number (if known), and a detailed description of the item when submitting your report.
Most Common Places Where Items Are Lost at STN
- Security checkpoints
- Boarding gates and waiting lounges
- Airport shuttles and parking areas
- Cafés and fast-food restaurants
- Duty-free shops and restrooms
Tips for Reporting Lost Property at Stansted
- Include clear identifiers of your item: color, size, brand, and any marks or stickers
- Mention the estimated time and place it went missing
- Include your flight and seat number, if applicable
- Add your contact info for follow-up
Information Last Updated On :
Recent Items Lost at London Stansted Airport
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10kg black suitcase with a silver ribbon on the top handle in Ryanair flight from Valencia airport (Spain) to London Stansted airport (UK)
Description of lost item(s) : Black 10kg suitcase with a sliver ribbon on top. Left in airport or plane yesterday afternoon. Flight from valencia. Passport is in suitcase so not sure how…
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Toys, grey pillow cat and pink camel souvenir in London Stansted airport (UK)
Description of lost item(s) : Grey cat pillow and pink camel souvenir with signature Morocco Location of loss : It was lost on board and one of crew members took it with…
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Old Australian hat in London Stansted airport (UK)
Description of lost item(s) : Old used hat. Australian tarp hat Location of loss : Stansted airport Terminal Luggage Carusell Nr 2 Date of loss : 02/28/2026 I found this / these…
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Samsung Galaxy A55 5G phone and grey fleece gloves in Ryanair flight from Karlsruhe-Baden airport (Germany) to London Stansted airport (UK)
Description of lost item(s) : My mobile Galaxy A55 5G has three cracks on the screen, a longer one, medium and short one. It has a transparent simple plastic case. The colour…
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Small black backpack in Ryanair flight from Shannon airport (Ireland) to London Stansted airport (UK)
Description of lost item(s) : Small black back bag I small black tcl mobile phone Wet wipes Tissues A small black gaming device Location of loss : Ryanair flight from Shannon 0835…
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XL black scarf on flight from Vilnius airport (Lituania) to London Stansted airport (UK)
Description of lost item(s) : An Extra Large Plain Black Knit wrap scarf. It’s by UY studio but the label is small. I left it above my seat 05D on flight FR1825…
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Grey travel toiletries bag in London Stansted airport (UK)
Description of lost item(s) : Its small grey travel toiletries bag. It has my toothbrush, hair brush, moisturiser , sunscreen, hair oil and pink gatsby hair wax. Location of loss : Mid…
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Nissan car keys in flight from Knock airport (Ireland) to London Stansted airport (UK)
Description of lost item(s) : Nissan car key Black plastic with silver steel pendent attached with Mum writing on it Location of loss : Lost on flight from Knock to Stansted Date…
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AirPods Pro on Ryanair flight from London Stansted airport (UK) to Budapest airport (Hungary)
Description of lost item(s) : White AirPods Pro in a white case. Left on seat 33e on flight FR2516 Location of loss : Back of the plane was sitting in seat 33e…
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Blue rucksack on a Midstay carpark bus at London Stansted airport (UK)
Description of lost item(s) : 1blue rucksack containing:- 1black padded coat A book called Cassino about WWII in Italy A bag of duty free from Marrakesh airport A blow up cushion Location…
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Green leather shoulder bag with brown buckle in flight from London Stansted airport (UK) to Brindisi airport (Italy)
Description of lost item(s) : Green leather shoulder bag with brown buckle containing 2 pairs of prescription glasses, one of which is reactalight. Also in bag was a red woollen hat and…
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Big light lavender pinky colour suitcase in London Stansted airport (UK)
Description of lost item(s) : Big suitcase, light lavender pinky colour, 2 black elastic strings in cross around the baggage, 1 small tucoise(green blue) locker Location of loss : line 6, where…
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Apple AirPods in London Stansted airport (UK)
Description of lost item(s) : Just one item, apple airpods generation 4, colour white. Location of loss : Security tray (Shops area with gate information after security, maybe ) Date of loss…
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Pink kids rucksack in London Stansted airport (UK)
Description of lost item(s) : Pink/purple kids rucksack. Kids books and pyjamas inside. Likely left in the toilets, near the windmill pub. Location of loss : Main toilets in the lounge near…
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Black backpack on Pegasus Airlines flight from Antalya airport (Turkey) to London Stansted airport (UK)
Description of lost item(s) : Today on a flight PC1819 from Antalya to London Stansted, I forgot to collect my backpack. This is black backpack that was underneath the seat 8A/8C, and…
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Cabfit brand black backpack in Ryanair flight with an orange cushion in London Stansted airport (UK)
Description of lost item(s) : mochila negra marca CABFIT con un cojín naranja en las pertenencias ropa, un pantalón vaquero , un jersey de pelo rojo,, productos de higiene en un neceser…
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Anker Power bank in Ryanair flight from London Stansted airport (UK) to Tirana International airport (Albania)
Description of lost item(s) : Anker Prime Power Bank, 20,000mAh Portable Charger with 200W Output, Smart Digital Display, 2 USB-C and 1 USB-A Port Location of loss : RK8290 25th Oct row…
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Black Samsung M06 5G 6.6 inch phone in London Stansted Airport (UK)
Description of lost item(s) : Black SAMSUNG M06 5G 6.6 inches Mobile phone with a fresh unused Lyca SIM Card No. +44 74******884 and transprent back cover along with a perishable food…
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Two cabin backpacks, one green and one brown with teddy bear strapped to the outside at London Stansted airport (UK)
Description of lost item(s) : Two cabin bags/backpacks fell out of car boot on the way to Stansted airport on Saturday morning 18th October We belive they fell out on the road…
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Grey 11 inch iPad inside a Turquoise case with a couple of stickers on Ryanair flight from Frankfurt airport (Germany) to London Stansted airport (UK)
Description of lost item(s) : An 11in iPad, grey in color, protected by a turquoise in color plastic protector/folder. The protector has 3 stickers, one of which says “CLINK ROOM” Location of…
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Luggage mixed up at London Stansted airport (UK)
Description of lost item(s) : On arrival i picked up a wrong luggage which was identical to my and i didnt checked a tag untill ive got home, im confused and shocked…
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Beige rucksack in London Stansted airport (UK)
Description of lost item(s) : Beige Rucksack covered with a green bird motive. Attached dark neck pillow. Location of loss : Back of wheelchair Assisted travel. Date of loss : 09/30/2025 I…
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Silver Dell laptop in Ryanair flight from London Stansted airport (UK) to Faro airport (Portugal)
Description of lost item(s) : The laptop is a silver, Dell Computer and it is in a black leather case with a metallic zip (case brand: Bally). The laptop model is Dell…
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2 house keys and one car key in London Stansted Airport (UK)
Description of lost item(s) : 1 brass Chubb front door key. 1 chrome mortice lock key. 1 VW Golf car key . Location of loss : In a tray within the security…
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Yellow iPad with yellow cover on Ryanair flight from Faro airport (Portugal) to London Stansted Airport (UK)
Description of lost item(s) : We travelled on Ryanair flight RK5553 From Faro to Stansted last night 14/09/2025. We were sat in Row 2 seats D, E and F. We believe that…
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Nike black backpack on plane at London Stansted Airport (UK)
Description of lost item(s) : Mainly clothes, blue sport trousers and blue jeans. Couple 3-4 of t-shirts and unwashed set of clothes of my gf . Basically full backpack Location of loss…
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Pair of brown horn reading glasses on Ryanair flight from Copenhagen airport (Denmark) to London Stansted aiprort (UK)
Description of lost item(s) : Reading glasses. Brown horn color on the outside and beige on the inside with integrated plastic pad arms. Location of loss : Flight FR7381 Copenhagen 6.40 to…
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Light green google A6 smartphone with a clear phone case with cat on plane arriving at London Stansted Airport (UK)
Description of lost item(s) : a light green google pixel A6 smartphone with a clear phonecase with cats and a £10 note. Location of loss : A Ryanair plane travelling from Alicante…
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Nintendo Switch in black case on flight Ryanair flight from Faro airport (Portugal) to London Stansted Airport (UK)
Description of lost item(s) : The case of the Switch is a sturdy black with slightly larger dimensions than the actual unit, probably 26-28cm in length/12cm in width and 5-6cm deep. Inside…
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Tablet with a black cover on Ryanair flight from Vilnius airport (Lithuania) to London Stansted Airport (UK)
Description of lost item(s) : A black tablet with a black case ,Android, Facetel lost on Flight FR542, from Vilnius to London Stansted on 02/09/25 Seats 10D,E,F Blue stitch lockscreen Location of…

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : London Stansted Airport Lost and found office
Address : Excess Baggage Airport Services deskInternational Arrivals landside concourse
London Stansted airport
Phone number : +44 (0)330 024 0099
Opening hours : Monday through Sunday 07:00 - 18:00
Website : https://www.stanstedairport.com/help/passenger-guides/lost-property/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
