Lost and Found Austrian Airlines


Have you forgotten your phone, laptop, watch jewelry… while flying with Austrian Airlines ? Each day, the cabin crew retrieves thousands of forgotten personal belongings on flights operated by Austrian Airlines.

Airport Property Recovery
What happens to lost property on an Austrian Airlines plane?
Lost property found on an Austrian Airlines plane is typically collected by the cabin crew and handed over to the airline’s lost and found department. Items are logged and stored at the destination airport or the airline’s central lost and found facility. Unclaimed items may eventually be donated, discarded, or auctioned off after a certain period.

How can you report lost property on an Austrian Airlines flight ?
Whether you’ve lost your item(s) in the airport or during your flight, you’ll find practical information on this page to help you report your loss.

Items left behind while travelling with Austrian Airlines are handed over to various agencies based on where they were found. You can fill out and submit our Lost & Found Reporting Form on our platform. So our team can assist you in locating your lost item(s).

The Austrian Airlines Lost and Found Office is located at Vienna International Airport, Schwechat, Austria
Do airlines actually look for lost items?
Yes, airlines do make efforts to locate and return lost items. Passengers can report their lost items to the airline’s lost and found department, and the airline staff will check their inventory of found items and attempt to match them with the descriptions provided by passengers.

Are airlines responsible for lost items?
Airlines generally have policies stating they are not liable for lost, stolen, or damaged personal items unless the loss is due to the airline’s negligence. Passengers are encouraged to keep valuable items with them in their carry-on baggage and to report any missing items as soon as possible.

Can you recover lost items from an airplane?
Yes, it is possible to recover lost items from an airplane. Passengers should contact the airline’s lost and found department as soon as they realize an item is missing. Providing detailed information about the lost item and the flight details can help in the recovery process. Many airlines also have online forms to report lost items.

How long does Austrian Airlines keep found items?
The length of time an airline keeps found items can vary by airline. Typically, airlines will hold onto found items for a period ranging from 30 days to several months. After this holding period, unclaimed items may be donated, discarded, or auctioned off. It’s best to check the specific airline’s policy for precise information.

Information Last Updated On :

Lost found Austrian Airlines
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Austrian Airlines Lost and Found
adress lost and found Address : Vienna International Airport
Schwechat, Austria
phone number lost and found Phone number : +43 5 1766 1000
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.austrian.com/it/en/missing-baggage

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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