Lost and Found Brisbane city

Have you lost something in Brisbane ? Find out how to report a lost item in Queensland’s capital city.

About Brisbane Lost and Found Services

Brisbane is Queensland’s capital and Australia’s third-largest city, welcoming millions of visitors each year to explore its riverfront attractions, cultural venues, and subtropical climate. With a vibrant urban center, extensive public spaces, and active tourism, personal items are frequently lost throughout the city in parks, streets, shopping areas, and tourist attractions.

The Brisbane City Police Station operates a Lost and Found Office to help residents and visitors recover their belongings. The service handles items found throughout Brisbane in public spaces, on streets, in parks, and at various venues across the city.

What Should You Do If You’ve Lost Something in Brisbane ?

Losing an item while traveling or living in Brisbane can be stressful. The Brisbane City Police Station operates a 24/7 Lost and Found Office to assist you in recovering your personal belongings. Whether your item was lost at South Bank, in the CBD, or elsewhere in the city, here’s what you need to know.

Have you lost something in Brisbane ? From public spaces to tourist attractions, personal belongings are left behind regularly.

How to report a lost item in Brisbane city ?

If you’ve lost an item somewhere in Brisbane, the following information will help you report your loss effectively.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Common Places Where Items Are Lost in Brisbane

Travelers and residents often misplace items in these locations :

South Bank Parklands : Phones, cameras, bags, and personal items left at restaurants, swimming areas, or on the beach.

Brisbane CBD : Items left in shops, cafés, and offices along Queen Street Mall and surrounding streets.

Botanic Gardens : Personal belongings set down during walks or picnics.

Story Bridge and Kangaroo Point : Items dropped or left behind during walks or climbs.

City Cat Ferries : Phones, bags, and accessories left on Brisbane River ferry services.

Roma Street Parkland : Items forgotten during visits to the gardens.

Shopping Areas : Queen Street Mall, Fortitude Valley, and other retail districts.

Riverside Precincts : Eagle Street Pier, Howard Smith Wharves where items are left at restaurants or bars.

Providing accurate details about where and when you lost your item will improve the chances of recovery.

Tips to Efficiently Report a Lost Item in Brisbane

To report a lost item in Brisbane, you should :

• Specify the exact location or area where the item was lost
• Provide the approximate time and date
• Give a detailed description including color, brand, and distinguishing marks
• Mention any circumstances that might help locate it
• Share your contact details (email and phone number)

Items lost in Brisbane city

If your item was lost in public areas of Brisbane (streets, parks, tourist sites, public buildings), contact the Brisbane City Police Station Lost and Found Office.

Brisbane City Police Station – Lost and Found Office

Address : 16 Mary St, Brisbane City QLD 4000, Australia

Call +61 7 3055 6206

Operating hours : Open 24 hours a day

The 24/7 operation means you can report lost items at any time, which is particularly helpful for evening losses or urgent situations.

Items lost on public transportation

If you lost your item on Brisbane public transportation (buses, trains, ferries), you may need to contact TransLink or Queensland Rail separately, as they may hold items temporarily before transferring to police Lost and Found. See our dedicated guides for Brisbane buses and Brisbane Central Station.

Where to Claim Your Lost Property

If your item is found, you will be contacted with instructions on how to retrieve it. You’ll need valid ID. Visit the Brisbane City Police Station at 16 Mary St at any time (24/7 operation) to collect your item. For travelers who have left Brisbane or Australia, courier delivery may be arranged (fees apply).

Most Commonly Lost Items in Brisbane

Based on lost and found statistics, the most frequently lost items in cities include :

• Mobile phones and electronic devices
• Wallets, purses, and credit cards
• Keys (house keys, car keys)
• Sunglasses and prescription glasses
• Cameras and photography equipment
• Bags and backpacks
• Water bottles (Brisbane’s subtropical climate means people carry drinks)
• Hats and caps (sun protection items)

Tips to Prevent Loss in Brisbane

To minimize the risk of losing items :

• Keep valuables secured in bags with zippers, not open pockets
• Use the “look back” technique when leaving any location
• Take photos of where you place bags or items in busy areas
• Brisbane’s outdoor lifestyle means items at beaches or parks need extra attention
• Secure items during outdoor activities like river walks or park visits
• Keep electronics in hand or secure pockets, not loose on tables
• Use distinctive tags or accessories to make items easier to identify

Brisbane’s warm, outdoor-focused culture means many activities happen in parks and public spaces where items can easily be forgotten.

What Happens to Found Items

When items are found in Brisbane :

1. Items are turned in by honest citizens to police or venues
2. Police log items at the Lost and Found Office
3. Items are cataloged and stored securely
4. Matching process occurs with filed reports
5. Owners are contacted when matches are made

Items are typically held for a specified period (often 3 months) before being disposed of, donated, or auctioned according to Queensland Police policies.

Lost Items at Specific Venues

For items lost at specific Brisbane venues :

• Brisbane venues and attractions : Contact the venue directly first (many have their own lost property)
• Hotels and accommodations : Contact reception immediately
• Restaurants and cafés : Call the establishment as soon as you realize the loss
• Shopping centers : Check with center management or security

Venues often hold items for a period before sending unclaimed property to police Lost and Found.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Brisbane City Police Station - Lost and Found Office
Address : 16 Mary St
Brisbane City QLD 4000, Australia

Phone number : +61 7 3055 6206
Opening hours : Open 24 hours a day
Website : https://www.police.qld.gov.au/how-can-we-help-you/contact-us

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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