Lost and Found Budapest Metro

Lost something on the Budapest Metro ? Whether it’s a phone dropped between seats or a backpack forgotten on a bench, metro rides are a common place for personal items to go missing.

Train lost items

About the Budapest Metro

The Budapest Metro is the second-oldest underground railway in the world, connecting major hubs across the city. Each day, tens of thousands of passengers move through its stations and carriages, which means that found items are reported daily.

Budapest’s metro system is extensive, with four main lines (M1 to M4) and numerous underground stations. BKK, the city’s transport authority, manages all metro lost property.

How to Report a Lost Item on the Budapest Metro

If you think you left your item on a train or at a station, report it as soon as possible. You can either visit the BKK Lost and Found Office in person or contact them by phone.

Try to remember which metro line and station you were on when the item was last seen. If you used a travel card or app, the timestamps may help reconstruct your route.

Be ready to describe :

The metro line and station name
Time and direction of travel
Description of your item, including brand and color

You can also report your lost item through our platform, and we’ll assist in relaying your information to BKK directly. Our platform allows you to fill out a detailed form which we then forward to the appropriate service for faster handling.

About BKK Metro Lost Property

Items found on the metro or in its stations are collected and stored by the BKK (Budapest Transport Authority) Lost and Found Office.

Contact Information

The Budapest Metro Lost and Found office is located at :

Ráday u. 7-9, 1085 Budapest, Hungary

They are open Monday to Friday from 8:00 AM to P:00 PM and Saturday to Sunday from 10:00 AM to 6:00 PM

You can contact them by phone at : +36 1 3 255 255

The M1 line (the historic yellow line) is particularly busy with tourists. Station staff are trained to handle lost property efficiently, and many items are recovered within 24-48 hours if reported promptly. Valuable items like electronics are stored separately for security.

Information Last Updated On :

Budapest Metro Lost and found
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : BKK Metro Lost Property
adress lost and found Address : Ráday u. 7-9, 1085 Budapest, Hungary
phone number lost and found Phone number : +36 1 325 5255
opening hours lost property Opening hours : 8:00 AM - 8:00 PM (Mon-Fri)
10:00 AM - 6:00 PM (Sat-Sun)
website adress lost and found Website : https://bkk.hu/en/services/lost-property/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services