Lost and Found Cathay Pacific

Have you lost a personal item while travelling with Cathay Pacific ?

Every day, personal belongings are left behind by passengers on Cathay Pacific flights across Asia and the rest of the world.

Lost and found at the airport

What happens to lost property on a Cathay Pacific flight ?

Items forgotten onboard are usually collected by the crew and handed over to the Lost and Found department at Hong Kong International Airport or other destination airports.

Do airlines actually look for lost items ?

Yes. Cathay Pacific, in collaboration with airport authorities, makes efforts to store and reunite passengers with their lost property.

Can you recover lost items from an airplane ?

Yes. Providing detailed information, such as the flight number, seat location, and item description, significantly improves your chances.

How long does Cathay Pacific keep found property ?

Typically, items are held for 30 to 90 days before being donated or discarded.

How to report a lost item onboard a Cathay Pacific flight ?

If you’ve lost your item(s) during your journey with Cathay Pacific, our team is here to assist you.

Lost items while travelling with Cathay Pacific are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Cathay Pacific Lost Property Office

The Cathay Pacific Lost Property service is located at Hong Kong International Airport, 1 Sky Plaza Road, Chek Lap Kok, Hong Kong.

The Lost Property service is open 24/7.

You can contact the office by calling the following number: +852 2747 3333.

Information Last Updated on :

Recent Items Lost With Cathay Pacific

Cathay Pacific Lost Items
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Cathay Pacific Lost and Found
adress lost and found Address : Cathay Pacific Baggage Services
Hong Kong International Airport
1 Sky Plaza Road
Chek Lap Kok, Hong Kong
phone number lost and found Phone number : +852 2747 3333
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.cathaypacific.com/cx/en_HK/travel-information/baggage/lost-damaged-baggage.html

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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