Have you lost a personal item while travelling with China Airlines ? Every day, items are left behind by passengers travelling with China Airlines. Here’s what happens to lost items and how you can report your lost property.
What happens to lost property on a China Airlines flight ?
Items are collected by the cabin crew and handed over to the Lost and Found department at the destination airport.
Can you recover lost items from a China Airlines flight ?
Yes. Prompt and detailed reporting is essential.
How to report a lost item onboard a China Airlines flight ?
If you’ve lost an item during your trip with China Airlines, our team is here to assist you.
Lost items while travelling with China Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Lost and Found service for China Airlines is located at:
Taoyuan International Airport, Terminal 2
Taoyuan City, Taiwan
Open daily, 24 hours
Phone number: +886 3 351 5151
How long does China Airlines keep found property ?
Retention usually lasts 30 to 90 days.
Do airlines actually look for lost items ?
Yes. China Airlines works with airport authorities to ensure lost items are catalogued and stored.
Airports served by China Airlines Lost and Found services:
- Taipei Taoyuan International Airport (TPE) — Main hub
- Kaohsiung International Airport (KHH)
- Hong Kong International Airport (HKG)
- Tokyo Narita International Airport (NRT)
- Los Angeles International Airport (LAX)
Most common items lost on China Airlines flights:
Travelers often lose mobile phones, boarding passes, eyeglasses, books, and wallets.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : China Airlines Lost and Found 
Address : Taiwan Taoyuan International Airport
Taoyuan City
Taiwan 
Phone number : +886 3 398 3341 
Opening hours : 24/7 
Website : https://www.china-airlines.com/au/en/fly/prepare-for-the-fly/baggage/lost-damages-baggage
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)