Have you lost a personal item while travelling with United Airlines ? Every day, items are left behind by passengers travelling with United Airlines. Here’s what happens to lost items and how you can report your lost property.
How to report a lost item onboard a United Airlines flight ?
If you’ve lost an item during your trip with United Airlines, our team is here to assist you.
Lost items while travelling with United Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The United Airlines Lost Property service is located at :
Chicago O’Hare International Airport
Chicago, United States
The Lost Property service receives enquiries 24/7.
What happens to lost property on a United Airlines flight ?
Items left onboard are usually collected by the cabin crew and turned over to Lost and Found at the arrival airport. United Airlines works closely with airport services for managing lost items.
Do airlines actually look for lost items ?
Yes. United Airlines ensures that items found onboard are logged and stored securely, often by the airport authority.
How long does United Airlines keep found property?
Items are generally held for up to 90 days, depending on the airport’s policy.
Can you recover lost items from a United Airlines flight?
Yes. Reporting your lost item with detailed information significantly improves your chances of retrieval.
Airports served by United Airlines Lost and Found services:
- Chicago O’Hare International Airport (ORD) — Main hub
- Newark Liberty International Airport (EWR)
- Denver International Airport (DEN)
- San Francisco International Airport (SFO)
- Washington Dulles International Airport (IAD)
Recent Lost Items Reported in United Airlines flights
-
Black Raycon wireless earbuds on United Airlines flight from Chicago airport (USA) to Frankfurt airport (Germany)
Description of lost item(s) : It is a small black Raycon case with wireless earbuds in it. The earbuds are also black and they have a simple shape similar to a drumstick.…
-
Black Oticon hearing aid charger on United Airlines flight from San Francisco airport to Portland airport (USA)
Description of lost item(s) : Black hearing aid charger with hinged flip top. Approx 3”wx2”h x1”w Insert holes for hearing aids inside case. Brand name Oticon Location of loss : Dropped in…
-
US passport on a United Airlines flight from Boston airport to Washington Dulles airport (USA)
Description of lost item(s) : US passport in the name of L*** W***. Location of loss : Seat 34 d Flight ua 1734 Bos to iAd Date of loss : 07/23/2026 I…
-
Brown leather Coach trifold wallet on a United Airlines flight from Chicago O’Hare airport (USA) to Frankfurt airport (Germany)
Description of lost item(s) : Brown leather Coach trifold wallet with a few social worker business.cards, Costco and Target member cards, one Chase debit card , one Chase credit card, and one…
-
Green Kindle e-reader on United Airlines flight from Newark airport to Santa Ana John Wayne airport (USA)
Description of lost item(s) : A green Kindle e-reader left in seat 20F on UA 1350. Location of loss : Seat pocket 20F on UA 1350 Date of loss : 07/07/2026 I…
-
Whitish grey hat on United Airlines flight from Washington Dulles airport to San Francisco airport (USA)
Description of lost item(s) : Women’s whitish grey stiff hat. We were in Seat 4A and 5A. My hat was in the overhead compartment. I am a United Premier Gold customer. Location…
-
Black Chicago White Sox change purse at Austin-Bergstrom airport (USA)
Description of lost item(s) : A black change purse with a Chicago White Sox logo on it. Clear pouch that showed my license, with three credit cards inside of it. Location of…
-
Northface black backpack with one small white starwars Robot in United Airlines flight from Munich airport (Germany) to Genova airport (Italy)
Description of lost item(s) : Backpack Northface black color with one small robot white starwars attached. Inside there is one Dell Laptop Alienware and some electronics items. Seaman book and certificate. Location…
-
Amazon Kindle with green cover in United Airlines flight from Bogota El Dorado Airport (Colombia) to Newark airport (USA)
Description of lost item(s) : Small Kindle with green cover Location of loss : In the right side metal or plastic space under arm rest Date of loss : 06/01/2026 I found…
-
Lenovo L16 thinkpad on United Airlines flight from Newark airport (USA) to Johannesberg OR Tambo airport (South Africa)
Description of lost item(s) : Lenovo L16 thinkpad Type 21**-***N2A Serial no- **-***7XW Black Omnia bennie van nieuwenhuizen start up screen Location of loss : uA188 baggage unload to carousel On Saturday,…
-
Plastic ziplock bag with password books and sign-ons in United Airlines flight from Kailua-Kona airport to Los Angeles LAX airport (USA)
Description of lost item(s) : On Friday, May 29, 2026, My husband and I flew on United Flight #UA2372 from Kona, Hawaii, and disembarked at LAX. We accidentally left a large sealed,…
-
Motorola G12 in bright blue cover protecter in United Airlines flight from Philadelphia airport (USA) to Frankfurt airport (Germany)
Description of lost item(s) : Black Phone, MotorolaG12, front has cracks on screen, phone is in a bright blue cover protected case with phone face outwards. Location of loss : Flight 9657…
-
Small leather purse with brown/white block in United Airlines flight from Washington Dulles airport to Indianapolis airport (USA)
Description of lost item(s) : Small flat purse, zipper top; soft leather; both sides are small blocks of brown, white, one block is red; a smudge on one block. Size is approximately…
-
iPad in United Airlines flight from Springfield airport to Denver International airport (USA)
Description of lost item(s) : I was flying on UA 5541 from Springfield to Denver. I was in seat 3A and left the iPad in the pocket in front. Location of loss…
-
Bifocal glasses in hardcover black plastic case in United Airlines flight from Houston George Bush Intercontinental airport (USA) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : bifocal glasses in a black, hardcover case Location of loss : Seat 6D of Flight UA20, departing Houston at 4:20 p.m. on April 19 to Amsterdam. Date…
-
Steamdeck Gaming Console in United Airlines flight from Singapore Changi airport (Singapore) to Tokyo Narita airport (Japan)
Description of lost item(s) : A Steamdeck gaming console in its black case along with its charger. Left in seat 8C. Location of loss : Flight UA7934 Singapore to Tokyo on April…
-
Passport holder with driver’s license and cards in United Airlines flight from Zurich airport (Switzerland) to Newark airport (USA)
Description of lost item(s) : Grey Leather Passport Holder with the name “Becky” embossed on the front. Roughly 4×6 which has a bifold opening for passport and credit cards. Included in the…
-
Prescription Hugo Boss glasses in a small hard close tube case on United Airlines flight froml Houston George Bush Intercontinental airport (USA) to Quito Mariscal Sucre airport (Ecuador)
Description of lost item(s) : Black Hugo Boss (no logo or name evident) glasses with approximately 5 decorative metal bumps on each arm just behind lenses. Enclosed in a small black hard…
-
Mini Apple iPad on United Airlines flight from San Jose airport (Costa Rica) to Houston George Bush Intercontinental airport (USA)
Description of lost item(s) : Apple Ipad Mini brown case well used at case fold Location of loss : in seat pocket 32A flight 1099 1:25 flight from SJO-IAH Date of loss…
-
Women’s knee length parka with teal body & light green trim on United Airlines flight from San Francisco airport to Newark airport (USA)
Description of lost item(s) : Left on seat of UAL flight 425 from San Francisco to Newark on Thursday April 9th. Departed SFO at 8:45 am. Arrived Newark 5 pm. Knee length…
-
iPad on United Airlines flight from Brussels Zaventem airport (Belgium) to Newark airport (USA)
This report of lost property was transmitted in French Description of lost item(s) : Ipad Apple white black cover basic screen saver 6 years old Location of loss : I lost my…
-
Apple AirPods Pro in United Airlines flight from San Francisco airport (USA) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : AirPods Pro in case- white case with white earbuds with white silicone ear tips. The case has a speakers and a lanyard loop. Location of loss :…
-
SanDisk Extreme Portable 2TB hard drive on United Airlines flight from Vienna airport (Austria) to Newark airport (USA)
Description of lost item(s) : SanDisk Extreme Portable 2TB hard drive with 3-inch USB-C to USB-C adapter. The hard drive is a slim black rectangle with an orange lining around the keychain…
-
Over the shoulder bag on United Airlines flight from London Heathrow airport (UK) to Newark airport (USA)
Description of lost item(s) : It is over the shoulder bag for travel. It is grey w/black straps. It has 4 or 5 pots. It is my Valentino wallet in it, w/…
-
Black Versace Sunglass case and blue aviator prescription sunglasses in United Airlines flight from Hawaï Kahului airport to Denver International airport (USA)
Description of lost item(s) : Black Sunglass case Versace with blue aviator prescripton sunglasses not Versace / Lost on United Flight UA 1735 Seat 51C or 51 D on March 25 Location…
-
Silver Asus or Dell Chromebook laptop in United Airlines flight from Portland Oregon airport to Chicago O’Hare airport (USA)
Description of lost item(s) : Silver Asus Chromebook Intel celeron Location of loss : Flight number UA1641 March 20th Flight number UA980 March 20th Date of loss : 03/20/2026 I found this…
-
Yellow gold and leather Bracelet in United Airlines flight from New York La Guardia airport to Denver International airport (USA)
Description of lost item(s) : Yellow gold flattened beads with swirl motifs engraved on each bead. Beads are on a leather chain that has a large gold bead closure. Location of loss…
-
Green Lululemon wallet in United Airlines flight flight from Newark airport to Las Vegas Harry Reid airport (USA)
Description of lost item(s) : A green lululemon wallet with a green handle with car keys attached to it. Inside are license, credit cards, insurance card, gym and pool passes etc etc.…
-
Book “The Defence Team” on United Airlines flight from Honolulu airport to Newark airport (USA)
Description of lost item(s) : Book, "The Defence Team Military and Civilian Partnership in the Canadian Armed Forces," forgotten on United Air flight 362 in Newark, NJ, on 31 Jan 26, likely…
-
Apple iPad on United Airlines flight from Chicago O’Hare airport (USA) to Munich airport (Germany)
Description of lost item(s) : IPad. Black cover. Older model Location of loss : Left behind on United Airlines flight frommORD to MUC that arrived this morning. Date of loss : 01/27/2026…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : United Airlines Lost and Found 
Address : Chicago O'Hare International Airport
Chicago
United States 
Phone number : +1 800 221 6903 
Opening hours : Monday to Friday: 9:00 AM - 12:00 PM1:00 PM - 5:00 PM 
Website : https://www.united.com/en/US/fly/help/report-lost-items.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)