Have you lost a personal item while travelling with United Airlines ? Every day, items are left behind by passengers travelling with United Airlines. Here’s what happens to lost items and how you can report your lost property.
How to report a lost item onboard a United Airlines flight ?
If you’ve lost an item during your trip with United Airlines, our team is here to assist you.
Lost items while travelling with United Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The United Airlines Lost Property service is located at :
Chicago O’Hare International Airport
Chicago, United States
The Lost Property service receives enquiries 24/7.
What happens to lost property on a United Airlines flight ?
Items left onboard are usually collected by the cabin crew and turned over to Lost and Found at the arrival airport. United Airlines works closely with airport services for managing lost items.
Do airlines actually look for lost items ?
Yes. United Airlines ensures that items found onboard are logged and stored securely, often by the airport authority.
How long does United Airlines keep found property?
Items are generally held for up to 90 days, depending on the airport’s policy.
Can you recover lost items from a United Airlines flight?
Yes. Reporting your lost item with detailed information significantly improves your chances of retrieval.
Airports served by United Airlines Lost and Found services:
- Chicago O’Hare International Airport (ORD) — Main hub
- Newark Liberty International Airport (EWR)
- Denver International Airport (DEN)
- San Francisco International Airport (SFO)
- Washington Dulles International Airport (IAD)
Recent Lost Items Reported in United Airlines flights
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Passport holder with driver’s license and cards in United Airlines flight from Zurich airport (Switzerland) to Newark airport (USA)
Description of lost item(s) : Grey Leather Passport Holder with the name “Becky” embossed on the front. Roughly 4×6 which has a bifold opening for passport and credit cards. Included in the…
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Prescription Hugo Boss glasses in a small hard close tube case on United Airlines flight froml Houston George Bush Intercontinental airport (USA) to Quito Mariscal Sucre airport (Ecuador)
Description of lost item(s) : Black Hugo Boss (no logo or name evident) glasses with approximately 5 decorative metal bumps on each arm just behind lenses. Enclosed in a small black hard…
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Mini Apple iPad on United Airlines flight from San Jose airport (Costa Rica) to Houston George Bush Intercontinental airport (USA)
Description of lost item(s) : Apple Ipad Mini brown case well used at case fold Location of loss : in seat pocket 32A flight 1099 1:25 flight from SJO-IAH Date of loss…
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Women’s knee length parka with teal body & light green trim on United Airlines flight from San Francisco airport to Newark airport (USA)
Description of lost item(s) : Left on seat of UAL flight 425 from San Francisco to Newark on Thursday April 9th. Departed SFO at 8:45 am. Arrived Newark 5 pm. Knee length…
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iPad on United Airlines flight from Brussels Zaventem airport (Belgium) to Newark airport (USA)
This report of lost property was transmitted in French Description of lost item(s) : Ipad Apple white black cover basic screen saver 6 years old Location of loss : I lost my…
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Apple AirPods Pro in United Airlines flight from San Francisco airport (USA) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : AirPods Pro in case- white case with white earbuds with white silicone ear tips. The case has a speakers and a lanyard loop. Location of loss :…
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SanDisk Extreme Portable 2TB hard drive on United Airlines flight from Vienna airport (Austria) to Newark airport (USA)
Description of lost item(s) : SanDisk Extreme Portable 2TB hard drive with 3-inch USB-C to USB-C adapter. The hard drive is a slim black rectangle with an orange lining around the keychain…
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Over the shoulder bag on United Airlines flight from London Heathrow airport (UK) to Newark airport (USA)
Description of lost item(s) : It is over the shoulder bag for travel. It is grey w/black straps. It has 4 or 5 pots. It is my Valentino wallet in it, w/…
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Black Versace Sunglass case and blue aviator prescription sunglasses in United Airlines flight from Hawaï Kahului airport to Denver International airport (USA)
Description of lost item(s) : Black Sunglass case Versace with blue aviator prescripton sunglasses not Versace / Lost on United Flight UA 1735 Seat 51C or 51 D on March 25 Location…
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Silver Asus or Dell Chromebook laptop in United Airlines flight from Portland Oregon airport to Chicago O’Hare airport (USA)
Description of lost item(s) : Silver Asus Chromebook Intel celeron Location of loss : Flight number UA1641 March 20th Flight number UA980 March 20th Date of loss : 03/20/2026 I found this…
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Yellow gold and leather Bracelet in United Airlines flight from New York La Guardia airport to Denver International airport (USA)
Description of lost item(s) : Yellow gold flattened beads with swirl motifs engraved on each bead. Beads are on a leather chain that has a large gold bead closure. Location of loss…
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Green Lululemon wallet in United Airlines flight flight from Newark airport to Las Vegas Harry Reid airport (USA)
Description of lost item(s) : A green lululemon wallet with a green handle with car keys attached to it. Inside are license, credit cards, insurance card, gym and pool passes etc etc.…
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Book “The Defence Team” on United Airlines flight from Honolulu airport to Newark airport (USA)
Description of lost item(s) : Book, "The Defence Team Military and Civilian Partnership in the Canadian Armed Forces," forgotten on United Air flight 362 in Newark, NJ, on 31 Jan 26, likely…
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Apple iPad on United Airlines flight from Chicago O’Hare airport (USA) to Munich airport (Germany)
Description of lost item(s) : IPad. Black cover. Older model Location of loss : Left behind on United Airlines flight frommORD to MUC that arrived this morning. Date of loss : 01/27/2026…
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White iPad on United Airlines flight from Tokyo Haneda airport to Sapporo airport (Japan)
Description of lost item(s) : iPad in a white case. I am able to see it on findmy and it appears to be in the airport near the airport history museum. Location…
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Medium black hoodie with a red Nike symbol and a full colour baki in United Airlines flight from Hong Kong airport (Hong Kong) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Medium black sweater ( a hoodie with drawstrings and a front stomach pocket ) with a red Nike symbol and a full colour baki ( a muscular…
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Computer glasses during United Airlines flight from Traverse City to Santa Ana airport (USA)
Description of lost item(s) : Prescription computer/reading glasses in a dark brown case with cleaning cloth inside.. Frames are a kind of transparent purplish-brownish color with metal bows. Location of loss :…
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Optical reading glasses in a (greenish) hardcover case on United Airlines flight from Washington Dulles airport (USA) to Vienna airport (Austria)
Description of lost item(s) : Optische Lesebrille in (grünlichem) Hardcoveretui Location of loss : Auf dem Flug von Washington nach Wien (UA9822) am 14.-15.Nov.2025 in der Business ClassPlatz 1A oder 2A (wir…
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Cell phone on United Airlines flight from Newark Liberty International Airport (United States) to Ben Gurion Airport (Israel)
Description of lost item(s) : Black Pom Cell Phone Location of loss : on the Airplane flight Monday 08 December 2025 Check-in United Airlines UA 090 Departure 08 December 11:35 PM Newark,…
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Louis Vuitton Damier wallet on United Airlines flight from Newark Liberty International Airport to Los Angeles International Airport (United States)
Description of lost item(s) : This is a Louis Vuitton Damier wallet as a birthday gift from my wife. There many cards in there that I actually need for my current trip.…
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iPod in black leather case on United Airlines flight from Auckland airport (New-Zealand) to San Francisco airport (USA)
Description of lost item(s) : 160G iPod in black leather case with flip lid. A white corded headphone set was wrapped around the case. I was sitting in seat 4A on flight…
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Bose wireless headphones in United Airlines flight from Chicago O’Hare airport to Fort Lauderdale airport (USA)
Description of lost item(s) : Lost Bose headphones on Dec 5 flight 1775 from ord to fll in seat1E. The headphones were in a rounded rectangular black case Location of loss :…
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Camel colored scarf with red, brown & blank stripes in United Airlines flight from Denver airport to Baltimore airport (USA)
Description of lost item(s) : A Scarf that is camel (brown) colored with some red, black and brown stripes I believe. Location of loss : Either left it on the plane, United…
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Apple earbuds on United Airlines flight from Houston George Bush Intercontinental airport (USA) to London Heathrow airport (UK)
Description of lost item(s) : White apple EarPods Location of loss : Flight attendant crew bunk #5 on United flight 880 iah – LHR. Arrived today November 20. Date of loss :…
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Glasses with blue frames in United Airlines flight from Chicago O’Hare airport to Syracuse-Hancock airport (USA)
Description of lost item(s) : blue frame glasses colored accent at corner of ear piece where it meets the main frame — color is a stripe of peach and stripe of orange…
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Tan short jacket with buttons in United Airlines flight from Amsterdam Shiphol airport (Netherlands) to Newark airport (USA)
Description of lost item(s) : Tan Size small collared jacket from Amsterdam. Had a string attached to inside label. 2 pockets in front with button closure Location of loss : Seat 5F…
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Paper bag with two stuffed teddy bears that say “Boston” on them in United Airlines flight from Chicago O’Hare airport to Huntsville airport (USA)
Description of lost item(s) : Item was left on UA Flight 5598 on 21 Sept. The item was a medium size paper bag with handles It contained (2) medium sized stuffed teddy…
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Black fanny pack with phone and Apple glasses on United Airlines flight from Los Angeles LAX airport to cleveland airport (USA)
Description of lost item(s) : Black fabric fanny pack/cross-body bag. Inside is a light brown Ray Ban glasses case with a pair of black Meta glasses inside. The case is also used…
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Earrings in United Airlines flight from Lihue airport to San Francisco airport (USA)
Description of lost item(s) : A pair of pink pearl dangling earrings that have a small brown Labyrinth stone on each of them as well. They fell out of my glasses case…
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Shokz OpenRun headphones in United Airlines flight from Lihu’e airport to Denver airport (USA)
Description of lost item(s) : Shokz Open Run S803 headphones black Location of loss : 39A Date of loss : 06/29/2025 I found this / these item(s) If you have found this…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : United Airlines Lost and Found 
Address : Chicago O'Hare International Airport
Chicago
United States 
Phone number : +1 800 221 6903 
Opening hours : Monday to Friday: 9:00 AM - 12:00 PM1:00 PM - 5:00 PM 
Website : https://www.united.com/en/US/fly/help/report-lost-items.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)