Lost and Found Copenhagen city

Have you lost something in Copenhagen ? Find out how to report a lost item in Denmark’s capital city.

Lost items while travelling

About Copenhagen Lost and Found Services

Copenhagen is Denmark’s capital and largest city, welcoming millions of visitors each year who come to explore its historic sites, vibrant culture, and modern design. With significant tourist and resident traffic moving through the city daily, personal items occasionally get lost in public spaces, on public transportation, or in various venues.

The Copenhagen Police operates a Lost and Found service to help residents and visitors recover their belongings. The service is centralized at the main police station, Politigården, handling items lost throughout the city.

What Should You Do If You’ve Lost Something in Copenhagen ?

Losing an item while traveling or living in Copenhagen can be stressful, but the city has a Lost and Found service operated by Copenhagen Police to assist you. Whether your item was lost on the metro, in a restaurant, at a tourist site, or elsewhere in the city, here’s what you need to know.

Have you lost something in Copenhagen ? From public transport to tourist attractions, personal belongings are left behind regularly.

How to report a lost item in Copenhagen city ?

Whether you’ve lost your item on public transportation, in a public space, or at a venue, the following information will help you report your loss effectively.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Report a lost item in Copenhagen city on our platform

Items lost in Copenhagen city

If your item was lost in public areas of Copenhagen (streets, parks, tourist sites, public buildings, public transportation), contact the Copenhagen Police Lost and Found Office.

Address : Politigården, Hambrosgade 21, 1567 København V

Call +45 38 74 88 22

Operating hours : Monday-Friday 9:00 am to 2:00 pm

The office operates weekday mornings only. Items lost on weekends or outside office hours cannot be reported until the next business day.

Items lost on public transportation

If you lost your item on Copenhagen’s public transportation (Metro, buses, trains), you may need to contact the specific transit operator first, as they may hold items temporarily before transferring them to police Lost and Found.

Metro and buses are operated by different companies, so identifying where you lost the item helps direct your inquiry.

Common Places Where Items Are Lost in Copenhagen

Travelers and residents often misplace items in these locations :

Metro Stations and Trains : Phones, wallets, bags, and personal items left on seats or platforms.

Buses : Items forgotten on seats or dropped while exiting.

Tourist Attractions : Tivoli Gardens, Nyhavn, The Little Mermaid, Rosenborg Castle where items are set down for photos.

Restaurants and Cafés : Phones, bags, or shopping items left at tables.

Shops and Shopping Streets : Personal items set down while browsing on Strøget or in shopping centers.

Hotels and Accommodations : Chargers, clothing, or toiletries left in rooms.

Bicycle Rental Areas : Items left in bike baskets or dropped while cycling.

Providing accurate details about where and when you lost your item will improve the chances of recovery.

Tips to Efficiently Report a Lost Item in Copenhagen

To report a lost item in Copenhagen, you should :

  • Provide a detailed description of the item, including color, brand, size, and any distinguishing marks.
  • Specify the approximate location and time the item was lost.
  • Indicate if it was on public transportation (which line, direction, time).
  • Share your contact details (email and phone number).
  • Mention any circumstances that might help locate the item.

How Long Does It Usually Take to Hear Back ?

Response times may vary depending on volume, but most inquiries receive a reply within a few working days. Keep in mind that the office only operates Monday-Friday 9:00 am to 2:00 pm.

Where to Claim Your Lost Property

If your item is found, you will be contacted with instructions on how to retrieve it. You’ll need a valid form of ID.

Visit Politigården at Hambrosgade 21 during operating hours (Monday-Friday 9:00 am to 2:00 pm) to collect your item. For travelers who have already left Denmark, courier delivery may be arranged (fees apply).

Can You Recover Your Item After Leaving Denmark ?

Yes. If your lost property is found after your departure, arrangements can usually be made for shipping. Coordinate with the Copenhagen Police Lost and Found office for specific procedures. International shipping fees can be substantial, so consider the item’s value.

Recent Lost Items Reported in Copenhagen

Information Last Updated On :

Lost found Copenhagen city
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Copenhagen Police Lost and Found Office
adress lost and found Address : Politigården
Hambrosgade 21
1567 København V

phone number lost and found Phone number : +45 38748822
opening hours lost property Opening hours : Monday-friday 9:00 am to 2:00 pm
website adress lost and found Website : https://politi.dk/en/copenhagen-police/copenhagen-police-lost-and-found

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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