Lost and Found Edelweiss Air


Have you lost an item (Phone, Tablet, Device charger, Camera, Laptop, Headphones…) while flying with Edelweiss Air ? Cabin crews uncover hundreds of forgotten belongings everyday on flights operated by Edelweiss Air.

Lost Property Office at the Airport
What happens to lost items on a Edelweiss Air plane?
Items left behind on a Edelweiss Air plane are usually collected by the cabin crew and given to the airline’s lost and found department. These items are then cataloged and stored at the destination airport or the airline’s main lost and found office. If the items are not claimed within a certain time frame, they might be donated, disposed of, or sold at auction.


Are airlines responsible for lost items?
Typically, airlines state they are not liable for lost, stolen, or damaged personal belongings unless it’s due to their own negligence. Passengers should keep valuables in their carry-on bags and report any losses immediately.

Can you recover lost items from an airplane?
Yes, you can often recover lost items. Passengers should contact the airline’s lost and found department as soon as they notice something is missing. Providing detailed descriptions and flight information helps in the recovery process. Many airlines also offer online forms for reporting lost items.

How long does Edelweiss Air keep found items?
The duration that airlines keep found items varies. Generally, items are held for 30 days to several months. Unclaimed items may be donated, discarded, or auctioned. Check the specific airline’s policy for exact details.

How can you report a lost item onboard a Edelweiss Air flight ?
Whether you’ve lost your luggage or any other personal item(s) at the airport or during your flight, our team is here to help you.

Items left behind while travelling with Edelweiss Air are handed over to various agencies based on where they were found. You can fill out and submit our Lost & Found Reporting Form on this platform. So our team can assist you in locating your lost item(s).

The Edelweiss Air Lost Property service is located at the following address : Zurich Airport
Zurich, Switzerland


The Lost Property service is open 24/7
You can contact the office by calling this number : +41 848 333 593

Lost and found Edelweiss Air
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Edelweiss Air Lost and Found
adress lost and found Address : Zurich Airport
Zurich, Switzerland
phone number lost and found Phone number : +41 848 333 593
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.flyedelweiss.com/ch/en/customer-service/baggage-irregularities/items-left-behind.html

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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