Have you lost a personal item while travelling with Hawaiian Airlines ? Every day, items are left behind by passengers travelling with Hawaiian Airlines. Here’s what happens to lost items and how you can report your lost property.
Can you recover lost items from a Hawaiian Airlines flight ?
Yes. Acting quickly and giving detailed information is key to recovery.
How to report a lost item onboard a Hawaiian Airlines flight ?
If you’ve lost an item during your trip with Hawaiian Airlines, our team is here to assist you.
Lost items while travelling with Hawaiian Airlines are submitted to different agencies based on where they were found.
You’ll find useful information on this page to help you report your lost items to Hawaiian Airlines.
You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Lost and Found center for Hawaiian Airlines is based at :
Honolulu International Airport, Terminal 1
Honolulu, United States
The center is staffed 24 hours a day
Do airlines actually look for lost items ?
Yes. Hawaiian Airlines works in coordination with airport services to recover lost items.
What happens to lost property on a Hawaiian Airlines flight ?
Items found onboard are collected by crew and handed over to the Lost and Found service at the arrival airport.
How long does Hawaiian Airlines keep found property ?
Typically between 30 and 90 days, depending on the airport.
Airports served by Hawaiian Airlines Lost and Found services:
- Honolulu International Airport (HNL) — Main hub
- Kahului Airport (OGG)
- Lihue Airport (LIH)
- Los Angeles International Airport (LAX)
- Seattle-Tacoma International Airport (SEA)
Most common items lost on Hawaiian Airlines flights:
Sunglasses, travel pillows, smartphones, wallets, boarding passes, and portable chargers are among the most frequently misplaced items.
Recent Items Lost with Hawaiian Airlines
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Prada sunglasses in Hawaiian Airlines flight from Honolulu airport to Las Vegas Harry Reid airport (USA)
Description of lost item(s) : My return flight from Honolulu May 31, 2026 @ 3:05 P.M, , I checked into a specific seat assignment but i moved to another seat that was…
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Android tablet with grey case in flight from Maui Airport to Las Vegas Harry Reid airport (USA)
Description of lost item(s) : Android tablet in a grey leather case. It would have been found in seat 21G in the back of the head rest where storage is. Location of…
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Cellphone on Hawaiian Airlines flight from Kauai airport to Kailua-Kona airport (USA)
Description of lost item(s) : Purple Samsung galaxy Location of loss : It was lost on the plane on HA1120 at seat 13D Date of loss : 03/08/2026 I found this /…
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US passport in Hawaiian Airlines flight from San Francisco airport to Honolulu airport (USA)
Description of lost item(s) : US Passport in the. Name of K*AN MA****LM left on flight 6896, SFO TO HONOLULU on Sat Dec 27 , passport was left either outside of the…
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Apple iPhone at Sydney airport (Australia)
Description of lost item(s) : Apple iPhone – black with clear plastic protective case Lost on arrival flight to or at Sydney Airport. On Oct 30, 2025 Passenger: Donita M****es Flight: Hawaiian…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lost and found service of Hawaiian Airlines 
Address : Hawaiian Airlines P.O. Box 30008
Honolulu
HI 96820
Phone number : 1-800-367-5320 (available 24/7) 
Opening hours : unspecified 
Website : https://hawaiianair.custhelp.com/app/answers/detail/a_id/181/~/lost-property-%2F-items-left-on-board
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)