Between 60 and 80 million passengers go through London Heathrow Airport (LHR) every year, making it one of the busiest and largest airports in the world.
Located 14 miles west of Central London, it operates 4 passenger terminals and 1 cargo terminal that accommodate flights to and from many international destinations.
Have you lost an item at London Heathrow airport ? Here’s how to report your lost property at LHR.
Good to know :
Items found in LHR airport by the London Heathrow Lost and Found are stored for up to three months. Service fees may apply when reclaiming these items. If you prefer, items can be sent to you for an additional postage and packaging fee.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Heathrow Airport Lost Property
Address : London Heathrow AirpoirtHounslow, TW61QG
Phone number : +44(0) 844 824 3115 (UK)+44 (0)20 3761 1800 (International)
Opening hours : Monday - Friday 08:30-16:00
Website : https://www.heathrow.com/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
