Lost and Found Henri Coandă International Airport (OTP)

Have you lost something at Bucharest Henri Coanda International Airport ? Find out how to report a lost item at Bucharest’s main international airport.

About Henri Coanda International Airport

Henri Coanda International Airport (OTP), also commonly known as Bucharest Otopeni Airport, is the main international airport serving Romania’s capital city. Located in Otopeni, approximately 17 kilometers north of central Bucharest, the airport is named after Romanian aviation pioneer Henri Coanda. OTP handles over 15 million passengers annually and serves as the hub for TAROM, Romania’s national airline, alongside frequent services from Ryanair, Wizz Air, Blue Air, Turkish Airlines, Lufthansa, Air France, KLM, and many other European and intercontinental carriers.

Bucharest is the largest city in Romania and one of Eastern Europe’s major capitals, attracting significant business travel alongside growing leisure tourism. Romania has seen increased tourist interest in recent years, with visitors drawn to the Carpathian Mountains, Transylvania’s medieval towns, the Danube Delta, and Bucharest’s architecture and nightlife. The airport features two terminals: Terminal 1 for Schengen flights and Terminal 2 for non-Schengen and intercontinental traffic.

What Should You Do If You’ve Lost Something at Bucharest Airport ?

If you notice the loss while still in the terminal, speak to airport staff or the information desk immediately. Given the two-terminal layout, it is important to note which terminal you were in when the item was last seen.

OTP’s lost property office operates weekday morning and afternoon hours. Items lost over the weekend or outside these hours should be reported via our platform and followed up by phone on the next working day.

How to Report a Lost Item at Henri Coanda Airport

Contact the airport lost property service during opening hours. Provide the date and time, the specific terminal and area, your flight details, and a full description of the item. You can also submit a report through our platform, so our team can transfer your report to the appropriate offices for you.

Items Lost on an Aircraft

For items left on board a TAROM, Ryanair, Wizz Air, Turkish Airlines, or other flight, contact the airline directly. Airlines manage on-board found property through their own services, separately from the airport’s office.

Common areas at OTP where passengers lose items include the security lanes in both terminals, check-in areas, departure lounges, duty-free and retail zones, gate areas, and the baggage claim halls.

Tips to Efficiently Report a Lost Item

• Note which terminal you were in Terminal 1 (Schengen) or Terminal 2 (non-Schengen)
• Include your airline, flight number, and departure time
• Describe the item in detail, including brand, colour, and any distinguishing features
• Provide contact details including a phone number and email reachable from your home country
• Report during weekday opening hours or via our platform outside those times

Contact the Henri Coanda Airport Lost Property Office

Henri Coanda International Airport Lost Property

Address : Henri Coanda International Airport
Otopeni, Romania

Opening hours : Monday to Friday, 9:00 AM to 3:00 PM

The office is closed on weekends and public holidays. Report via our platform at any time for items lost outside office hours.

Can You Recover Your Item After Leaving Romania ?

Yes. Once your item is found and logged, the airport team can advise on collection or forwarding. Contact the office during weekday hours for direct assistance. For items left on an aircraft, contact the relevant airline as well. International visitors are advised to mention their departure country and home address when reporting to facilitate any potential return of items.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Henri Coandă International Airport Lost Property
Address : Henri Coandă International Airport
Otopeni, Romania
Phone number : +4 (0786) 137 134
Opening hours : Monday - Friday from 09.00 -15.00
Website : https://bucharestairports.ro/cnab/informatii/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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