Traveling through London Gatwick Airport can be a stressful experience, and too often travelers leave personal items behind. If you’ve lost something at Gatwick Airport, here’s how to retrieve it through the Gatwick Lost Property services.
Gatwick Lost Property Office Location and Hours
The Gatwick Airport lost and found office is in the South Terminal on the ground level. The office is open every day from 10:00 AM to 4:00 PM. This office handles items lost or found within the airport, including security areas. For items left on an airplane or an airline bus, you should contact the airline directly.
How to Report and Search for Lost Items
To report a lost item at London Gatwick airport, you can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s). form.
Follow these steps:
Select Location and Date : Specify where the item was lost and the date.
When specifying the location of loss (or where you think you lost your item), try to be as precise as possible. Don’t forget to mention the area of the airport (at security, in duty free, which terminal…) as well as your flight number.
Category and Description : Choose the category and color(s) of the lost item. Provide additional details if necessary.
Contact Information : Fill in your contact details and submit the form.
You will be notified via text or email if your item is found. It may take up to two or three weeks for lost items to be processed, though most are located within two weeks.
Retrieving Your Lost Items at LGW
If your item is found, you can visit the airport to collect it. Bring a photo ID (driver’s license, passport, or other official ID). For valuable items, proof of ownership may be required.
Good to know : There is a storage fee based on the size and weight of the item.
Alternatively, you can authorize someone else to collect your item by providing their ID, your ID, and a signed authorization letter.
Delivery Service for Lost Items
If you can’t pick up your item in person, Gatwick Lost Property also offers a delivery service. You can arrange for your items to be delivered anywhere in the world via courier. ID scans and any necessary ownership documentation will be required via email.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Excess Baggage Gatwick Lost Property 
Address : London Gatwick airport
Horley,, Gatwick RH6 0N 
Phone number : +44 344 892 0322 
Opening hours : Terminal 1: 06:00 – 18:00, Terminal 3: 09:00 – 17:00 
Website : https://www.gatwickairport.com/at-the-airport/passenger-services/lost-property/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)