Have you lost a personal item while travelling with Lufthansa ? Every day, thousands of items are left behind by passengers travelling with Lufthansa. Here’s what happens to lost items and how you can report your lost property.
What happens to lost property on a Lufthansa flight ?
Items forgotten onboard are collected by flight attendants and sent to the Lost and Found department.
Airports served by Lufthansa Lost and Found services :
-Frankfurt Airport (FRA) (Primary hub)
-Munich Airport (MUC)
-Berlin Brandenburg Airport (BER)
-Zurich Airport (ZRH)
-Vienna International Airport (VIE)
Do airlines actually look for lost items ?
Yes, Lufthansa actively searches for lost items upon receiving a report.
Can you recover lost items from a Lufthansa airplane ?
Yes, providing a detailed report improves the likelihood of recovering your belongings.
How long does Lufthansa keep found property ?
Items are generally stored for about 90 days before disposal or donation.
How to report a lost item onboard a Lufthansa flight ?
To get started, you can fill out the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Lufthansa main Lost Property office is located at:
Frankfurt Airport, Frankfurt, Germany
It’s opening hours are:
Monday to Friday: 7:00 AM – 6:00 PM
You can contact the Lufthansa lost property office by phone at this number : +49 69 690 32600
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lufthansa Lost and Found 
Address : Frankfurt Airport
Frankfurt
Germany 
Phone number : +49 69 690 66359 
Opening hours : 24/7 
Website : http://lufthansalostandfound.com/index_en.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)