Have you lost a phone, laptop, jewelry… during your flight with Pegasus Airlines ? Hundreds of personal items are lost daily by travelers on various flights operated by Pegasus Airlines.

How long does Pegasus Airlines keep found items?
The length of time an airline keeps found items can vary by airline. Typically, airlines will hold onto found items for a period ranging from 30 days to several months. After this holding period, unclaimed items may be donated, discarded, or auctioned off. It’s best to check the specific airline’s policy for precise information.
How to report a lost item on a Pegasus Airlines flight ?
If you’ve lost your item(s) at the airport or on the plane, our team is here to help you report your loss.
Depending on where they were found, items that are lost or forgotten whilst travelling with Pegasus Airlines are submitted to different agencies. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Pegasus Airlines Lost Property office is located at the following address :
Aeropark
Yenişehir Mahallesi
Osmanlı Bulvarı No:11
34912 Pendik, Istanbul
Turkey
The Lost Property office is open from Monday to Sunday, 24 hours/24
What happens to lost items on a Pegasus Airlines plane?
Lost items on a Pegasus Airlines plane are usually gathered by the cabin crew and given to the airline’s lost and found. These items are then logged and stored either at the airport or at the airline’s main facility. If items are not claimed within a certain time, they may be donated, discarded, or auctioned.
Do airlines actually look for lost items?
Yes, airlines do make efforts to locate lost items. Passengers can report their lost items to the airline’s lost and found, where staff will check their inventory to see if the items have been found.
Are airlines responsible for lost items?
Typically, airlines are not liable for lost, stolen, or damaged items unless it’s due to the airline’s negligence. Passengers are encouraged to keep valuable items in their carry-on luggage and to report losses immediately.
Can you recover lost items from an airplane?
Yes, it is possible to recover lost items. Passengers should contact the airline’s lost and found as soon as they realize something is missing. Providing detailed descriptions and flight information can help in recovering the items. Many airlines also have online forms for reporting lost items.
Recent Lost Items Reported with Pegasus Airlines
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Nikon video camera in Pegasus Airlines flight from Istanbul Sabiha Gökçen airport (Turkey) to Brussels Charleroi airport (Belgium)
Description of lost item(s) : it a Nicon, video camera, colour black. I forgot it probably under my seat, next to the window, inside the airplane. It is g a good model.…
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Airpod Pro 2 case in Pegasus Airlines flight from Istanbul Sabiha Gökçen airport (Turkey) to Hamburg airport (Germany)
Description of lost item(s) : Empty Airpod case 2. Generation Pro Location of loss : 16:30 -16;45 Flight from Istanbul to Hamburg Section 100 Flight PC 1045 Date of loss : 04/21/2026…
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Samsung Z Fold phone in Pegasus Airlines flight from Shymkent airport (Kazakhstan) to Istanbul Sabiha Gökçen airport (Turkey)
Description of lost item(s) : Flight N – PC225 From Chimkent to Istambul Sabiha Gokce My seat 18E Phone Model is Samsung Z fold 2 Location of loss : Probable location is…
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iPhone 12 Mini in Pegasus Airlines flight from Hanovre airport (Germany) to Istanbul Sabiha Gökçen airport (Turkey)
Description of lost item(s) : I have lost my iPhone 12 mini with a dark green JETech case, likely in the pocket or on the floor of flight PC1036 Seat 29B. Phone…
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Gray Bitmore earphone case in Pegasus Airlines flight from Moscow Vnukovo international airport (Russia) to Istanbul Sabiha Gökçen airport (Turkey)
Description of lost item(s) : BITMORE GRAY EARPHONE CASe Location of loss : PC389 VKO-SAW 19/3/2026 seat 19F Date of loss : 03/19/2026 I found this / these item(s) If you have…
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Sony A7iii camera in Pegasus Airlines flight 1187 from Sabiha Gökçen Airport (Turkey) to Edinburgh airport (UK)
Description of lost item(s) : I flew on Pegasus flight PC1187 from Sabiha Gökçen Airport to Edinburgh on 24/03/2026. I accidentally left my camera under my seat 8A on the plane. Could…
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Wallet with driving licence, cards & cash in Pegasus Airlines flight from Istanbul Sabiha Gökçen airport (Turkey) to Manchester airport (UK)
Description of lost item(s) : stripey wallet with my driving licence inside and some bank/credit cards inside. Also a season card for Nottingham Forest football club. Also some Turkish lira and British…
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Black G-star raw sweater in Pegasus Airlines flight from Amsterdam Shiphol airport (Netherlands) to Istanbul Sabiha Gökçen airport (Turkey)
Description of lost item(s) : On the flight PC1252 from Amsterdam (AMS) to Istanbul (SAW) on 19/2/26, delayed by 3 hours (supposed to take off 12:00 and land 17:25) i forgot my…
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Small Audio Player on Pegasus Airlines flight from Istanbul Sabiha Gökçen airport (Turkey) to Berlin Brandenburg airport (Germany)
Description of lost item(s) : Small Music Player. Brand Oilsky, Model M1. Size: 1T x 5B x 7H cm Frontside: Touch Display Sits inside a see-through rubbterprotection Location of loss : Somewhere…
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Kids toys: 2 teddy bears and 1 fox in Pegasus Airlines flight from Istanbul airport (Turkey) to Barcelona airport (Spain)
Description of lost item(s) : Dear Lost and Found Service, Hello! I am writing to report a lost item that is very important to my child. I left a bag on board…
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Black backpack on Pegasus Airlines flight from Antalya airport (Turkey) to London Stansted airport (UK)
Description of lost item(s) : Today on a flight PC1819 from Antalya to London Stansted, I forgot to collect my backpack. This is black backpack that was underneath the seat 8A/8C, and…
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Black Gucci sunglasses in pegasus Airlines flight from Geneva airport (Switzerland) to Istanbul Sabiha Gökçen airport (Turkey)
This report of lost property was transmitted in French Description of lost item(s) : Ce sont mes lunettes de soleil, elles sont noires et elles sont de la marque Gucci. Ce sont…
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Luggage on Pegasus Airlines flight from Istanbul Sabiha Gökçen Airport (Turkey) to Dubai airport (UAE)
Description of lost item(s) : Black big Bag with pink lines 22 kilo Location of loss : I flew with Pegasus Airlines from Istanbul Sabiha Gökçen Airport to Dubai 26/7/2025 on flight…
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Ring with brown stone in Pegasus Airlines flight from Paris Orly airport (France) to Istanbul Sabina Gokcen airport (Turkey)
Description of lost item(s) : I lost the ring with the brown colour diamond. The bottom part of the ring is broken — the band has split. Location of loss : Plane,…
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Blue Samsung Galaxy A15 smartphone with darkblue cover on Pegasus Airlines flight from Amsterdam Shiphol airport (Netherlands) to Istanbul Sabiha Gökçen airport (Turkey)
Description of lost item(s) : Samsung Galaxy A15 smartphone Blue Black with a darkblue cover. The phone screen has bursts on it since it fell down once. The phone belongs to my…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Pegasus Airlines Customer Services
Address : Aeropark
Yenişehir Mahallesi
Osmanlı Bulvarı No:11
34912 Pendik
Istanbul, Turkey
Phone number : +90 850 250 67 77
Opening hours : Monday to Sunday: 24 hours
Website : https://www.flypgs.com/en/write-to-us/lost-property
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
