Have you lost something on a SpiceJet flight ? Find out how to report a lost item with India’s popular low-cost carrier.
About SpiceJet
SpiceJet is one of India’s largest low-cost airlines, founded in 2005 and headquartered in Gurgaon, Haryana. The airline operates an extensive domestic network connecting over 60 Indian cities, along with international routes to destinations across South Asia, Southeast Asia, and the Middle East. Operating a fleet of Boeing 737 and Bombardier Q400 aircraft, SpiceJet carries tens of millions of passengers annually and is known for its competitive fares and efficient operations across India’s rapidly growing aviation market.
How to report a lost item onboard a SpiceJet flight ?
If you’ve lost your item(s) during your journey with SpiceJet, our team is here to assist you.
Lost items while travelling with SpiceJet are submitted to different agencies based on where they were found. You can find helpful information on this page to contact SpiceJet Airlines about lost items on one of their flights. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
What happens to lost property on a SpiceJet flight ?
Items forgotten onboard are collected by cabin crew and cleaning staff during post-flight checks and handed over to SpiceJet’s Baggage Services at various airports across the airline’s network. Given SpiceJet’s quick turnaround times typical of low-cost carriers and India’s high-frequency domestic operations, items must be found quickly or they may continue with the aircraft to its next destination.
Do airlines actually look for lost items ?
Yes. SpiceJet maintains Baggage Services departments that handle lost property found onboard aircraft. The airline coordinates with airport staff at destinations across India and internationally to catalog and store found items. However, with SpiceJet’s extensive operations across numerous Indian airports with varying infrastructure levels, recovery efficiency can vary by location.
Are airlines responsible for lost items ?
SpiceJet is responsible for items left onboard their aircraft, but not for items lost in airport terminal areas. If you’ve left something on the plane, report it to SpiceJet’s Baggage Services immediately. For items lost at the airport outside the aircraft, contact that specific airport’s Lost and Found service. Given rapid aircraft turnaround times, reporting losses quickly is essential.
Can you recover lost items from an airplane ?
Yes. Providing detailed information such as the flight number, date of travel, seat location, and thorough item description significantly improves your chances. Include your PNR (booking reference), seat number, and any unique identifying features of the item. Because SpiceJet aircraft operate multiple flights daily across different routes, specifying your exact flight details is crucial.
SpiceJet Baggage Services
Address : 319, Udyog Vihar, Phase IV, Gurgaon, Haryana 122016, India
The Baggage Services operate 24/7, allowing you to report lost items at any time of day or night.
For items lost on flights, contact SpiceJet as soon as you realize the loss. Items are typically held at the destination airport where your flight landed. Different airports across India have varying Lost and Found capabilities.
How long does SpiceJet keep found property ?
Typically, items are held for 30 to 90 days depending on the type of item, airport policy, and local regulations. Retention periods may vary across SpiceJet’s extensive Indian network as different airports have different facilities and procedures. High-value items like electronics and important documents are generally retained longer.
Most Commonly Lost Items on SpiceJet Flights
Passengers most frequently lose the following items onboard :
- Mobile phones and chargers
- Power banks (commonly used on Indian flights)
- Headphones and earbuds
- Wallets and Aadhaar cards
- Books, newspapers, and magazines
- Prescription glasses and sunglasses
- Jackets and sweaters (air conditioning can be strong)
- Water bottles and tiffin boxes
- Shopping bags from airport purchases
- Children’s items on family trips
- Business documents and laptops
- Medication and personal care items
Tips to Prevent Losing Items on Your SpiceJet Flight
To minimize the risk of leaving items behind :
- Do a final seat check before disembarking – look in seat pockets, under seats, overhead bins
- Keep valuables in one designated bag compartment throughout the flight
- Set a phone reminder to check your seat area before landing
- Don’t place small items loose in seat pockets – keep them secured in your bag
- Count shopping bags and personal items before deplaning
- Check charging ports for forgotten cables and power banks
- SpiceJet’s quick turnarounds mean rapid cleaning – don’t rely on extra time
Statistics show that most items are left behind during the rush to disembark, especially on busy domestic routes. Taking an extra 30 seconds for a final check can prevent significant hassle.
What to do if you’ve left something on a plane ?
If you realize you’ve left something on your SpiceJet flight :
Immediate Actions :
- Contact SpiceJet Baggage Services immediately (24/7 availability)
- If still at the airport, visit SpiceJet’s customer service desk before leaving
- Provide PNR, flight number, date, and seat number
- Give detailed item description
- Get a reference number for your report
Follow-Up Steps :
- Call back daily for the first few days
- Items are held at the destination airport, not departure airport
- Be clear about which airport you’re inquiring about
- Keep your boarding pass and booking confirmation
- Follow up persistently – high flight volumes mean processing takes time
Claiming Your Lost Property
If your item is found, you will be contacted with instructions on how to retrieve it. Items are held at the destination airport where found. You may need to collect in person or arrange courier delivery. Bring valid photo ID (Aadhaar card, passport, driver’s license) and your reference number. Be prepared to describe the item in detail to verify ownership.
Courier delivery within India is available through various services. Costs vary based on destination and item size. International shipping for items found in India can be complex and expensive. Consider if you have family or friends in that city who could collect on your behalf.
Lost Luggage or Item Left on the Plane ?
For different types of losses :
- Checked Baggage Issues – Report immediately to SpiceJet’s baggage desk at your arrival airport
- Items Lost in Terminal – Contact the airport’s Lost and Found service
- Items Left on Aircraft – Contact SpiceJet Baggage Services 24/7
- Domestic vs International – Specify which type of flight; procedures may differ
SpiceJet’s extensive domestic network and 24/7 baggage services provide accessibility for reporting lost items, though the high volume of operations across many airports means persistence and clear communication are essential for recovery.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : SpiceJet Baggage Services 
Address : 319, Udyog Vihar, Phase IV
Gurgaon
Haryana 122016
India 
Phone number : +91 124 498 3410 
Opening hours : 24/7 
Website : https://www.spicejet.com/#/contactus
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)