Lost and Found London Victoria Train Station

Have you lost something at London Victoria station ? Find out how to report a lost item at one of London’s busiest railway stations.

Train lost property

About London Victoria Station

London Victoria is one of the busiest railway stations in the United Kingdom and the main London terminus for services to the south of England. Located in the City of Westminster, it handles Southern, Gatwick Express, and Southeastern services to destinations including Brighton, Gatwick Airport, Dover, and Folkestone. Victoria is also a major London Underground interchange, served by the Victoria, District, and Circle lines, making it a central hub for both rail and tube passengers across the capital.

The lost property service at London Victoria is managed by the Excess Baggage Company, located within Victoria Station on Victoria Street. The service operates on weekdays during office hours.

Report a lost item at London Victoria Station on our platform

What Should You Do If You’ve Lost Something at London Victoria ?

If you have lost an item at London Victoria, contact the Excess Baggage Company lost property service as soon as possible. The service is open Monday to Friday from 9:00 AM to 5:00 PM. For items lost on a Southern, Gatwick Express, or Southeastern train, also contact those operators directly as they handle on-board lost property separately.

For items lost on the London Underground at Victoria, contact Transport for London (TfL) Lost Property at Baker Street, as TfL manages its own separate lost property system.

Recent Items Lost at London Victoria Train Station

How to Report a Lost Item at London Victoria

Contact or visit the Excess Baggage Company at Victoria Station, Victoria St, London SW1E 5ND. The service is open Monday to Friday from 9:00 AM to 5:00 PM. Provide the area of the station where the loss occurred, date and time, your train details if relevant, and a description of the item.

A Few Key Things to Know About Victoria Station Lost Property

  • The Excess Baggage Company is open Monday to Friday from 9:00 AM to 5:00 PM
  • The service is closed at weekends
  • Train losses on Southern, Gatwick Express, or Southeastern should go to those operators
  • Tube losses at Victoria should be reported to TfL Lost Property at Baker Street
  • Bring identification when collecting your item

Tips to Efficiently Report Your Lost Items

  • Report within weekday office hours as soon as possible after the loss
  • Note which part of the station the loss occurred: platforms, concourse, or ticket hall
  • For train losses, note the service, train number, and carriage if known
  • Describe the item clearly: type, brand, colour, and contents
  • Leave a phone number and email address for follow-up over a weekend if needed

Contact London Victoria Lost Property

London Victoria Train Station Lost Property

Address : Excess Baggage Company
Victoria Station
Victoria St
London SW1E 5ND

Opening hours : Monday to Friday: 9:00 AM to 5:00 PM

The service is closed on Saturdays and Sundays.

Can You Recover Your Item After Leaving London ?

Remote follow-up by phone during weekday office hours is possible. If you have left London, contact the service on the next available weekday to check whether your item has been logged. If a match is confirmed, discuss collection or postal return options.

Information Last Updated On :

Lost found train station London Victoria
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : London Victoria Train Station - Lost porperty
adress lost and found Address : Excess Baggage Company
Victoria Station
Victoria St
London SW1E 5ND

phone number lost and found Phone number : +44 343 222 1234
opening hours lost property Opening hours : Monday-friday 9:00 am to 5:00 pm
website adress lost and found Website : https://www.southernrailway.com/help-and-support/journey-problems/lost-property

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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