Have you lost an item on London’s public transport service ? Here’s how to report your lost property with TFL.
Good to know :
Lost items found on TFL public transprt (buses, tube, overground, taxis and minicabs, trams, river buses…) are stored for three months. If not claimed within that time, personal data will be removed and securely destroyed. The items will then be either donated to charity, recycled, or auctioned.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : TFL Lost Property Office
Address : West Ham Bus GarageStephenson St
London E16 4SA
Phone number : +44 343 222 1234
Opening hours : Monday - Friday 08:30-16:00 (excluding Bank Holidays)
Website : https://tfl.gov.uk/help-and-contact/lost-property
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
