Venice Taxi Lost Property | Report a lost item

Have you left something in a taxi in Venice ? Find out how to report a lost item in a Venice water taxi or land taxi.

About Venice Taxi Lost Property

Venice has two types of taxi service: water taxis (motoscafi) that travel through the canals and lagoon, and land taxis that operate in areas such as Piazzale Roma and Mestre on the mainland. Items found by licensed taxi drivers in Venice are submitted to the municipal lost property office, the Ufficio Oggetti Smarriti Veneziano, managed by the City of Venice. This is the central point for recovering items left in licensed taxis across the Venice area.

The Ufficio Oggetti Smarriti is located at Ca’ Farsetti, San Marco 4136, on the mezzanine level. This is the same office that handles general city lost property. For private water taxi companies, you may also be able to follow up directly with the specific operator if you have a receipt or booking reference.

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What Should You Do If You’ve Lost Something in a Venice Taxi ?

If you realise you have left an item in a Venice taxi, try first to contact the taxi driver or company directly if you have a booking reference or receipt. If that is not possible, report the loss to the Ufficio Oggetti Smarriti as soon as you can during its weekday morning opening hours. The earlier you report, the better your chances of tracing the specific vehicle.

Keep any receipt or documentation from your taxi journey, including the taxi number or water taxi company name. This information is very helpful in identifying the correct driver.

How to Report a Lost Item in a Venice Taxi

Visit or contact the Ufficio Oggetti Smarriti at Ca’ Farsetti, San Marco 4136, mezzanine level. Hours are Monday to Friday 9:00 AM to 1:00 PM. Provide the date, time, and route of your taxi journey and a clear description of the item. Leave your contact details for follow-up.

Key Things to Know About Venice Taxi Lost Property

Licensed Venice taxis submit found items to the Ufficio Oggetti Smarriti
Opening hours are Monday to Friday from 9:00 AM to 1:00 PM
The office is closed at weekends
A booking reference or taxi number greatly helps trace the specific vehicle
For water taxi companies, also try contacting the operator directly

A Few Useful Tips to Efficiently Report a Lost Item

Keep your taxi receipt or booking reference showing the vehicle and journey details
Report as soon as the office opens on the next available weekday
Describe the item clearly: brand, colour, and any distinctive features
Provide the pick-up and drop-off points and approximate time
Leave a working phone number and email address for follow-up

Contact Venice Taxi Lost Property Office

Ufficio Oggetti Smarriti Veneziano

Address : Ca’ Farsetti, S.Marco
4136 Venice, mezzanine

Opening hours : Monday to Friday: 9:00 AM to 1:00 PM

The office is closed on Saturdays and Sundays.

Can You Recover Your Item After Leaving Venice ?

Remote follow-up by phone during weekday mornings is possible. If you have already left Venice, contact the office to confirm whether your item has been logged. If a match is confirmed, arrange for in-person collection by a representative with written authorisation and their identification, or discuss postal return options for smaller items.