Have you lost something on a bus in Rome ? Find out how to report a lost item on the ATAC bus network in Rome.
About Rome Bus Services ATAC
ATAC (Azienda per la Mobilita) operates the bus network in Rome, running hundreds of routes across the city and its suburbs. The network includes standard urban buses, night bus services, and the electric minibus routes that serve Rome’s historic centre. Together with the metro and tram network, ATAC buses are the most widely used form of public transport for daily commuters and visitors exploring the city.
The central ATAC lost property office at Circonvallazione Ostiense 191 handles found items from across the entire ATAC network, including buses, trams, and the metro. Items collected by drivers or found by cleaning crews are transferred here for logging and storage.
What Should You Do If You’ve Lost Something on a Rome Bus ?
If you realise you have left an item on an ATAC bus, contact the lost property office at Circonvallazione Ostiense as soon as possible. Items are collected from buses at the end of each service run and brought to the depot before being transferred to the central office. Reporting early increases your chance of matching your report to a specific item before the inventory grows.
ATAC retains found items for a limited period. If you are visiting Rome, report your loss before leaving the city and provide contact details for follow-up after your departure.
How to Report a Lost Item on a Rome Bus
Visit or contact the ATAC lost property office at Circonvallazione Ostiense 191 during opening hours. Provide the bus route number, direction of travel, date and approximate time of your journey, and a clear description of the item. Include your full name and contact details.
Key Things to Know About Rome Bus Lost Property
- ATAC bus lost property is handled at the same central office as metro and tram losses
- Opening hours: Monday, Tuesday, Wednesday and Friday 8:30 AM to 1:00 PM, Thursday 8:30 AM to 5:00 PM
- The office is closed at weekends
- Bus route number and journey direction help trace the specific vehicle
- Items may take a day or two to arrive at the central office after being collected
Tips to Efficiently Report a Lost Item
- Note the bus route number and the direction you were travelling
- Record the date and approximate time of your journey
- Describe the item clearly: type, colour, brand, and any distinctive features
- Allow one to two days for the item to be transferred to the central office before visiting in person
- Thursday opening hours give the longest available window if you cannot visit on other days
Contact the ATAC Lost Property Office
ATAC Ufficio Oggetti Smarriti Rome
Address : Circonvallazione Ostiense 191
00154 Rome, Italy
Opening hours : Monday, Tuesday, Wednesday, Friday: 8:30 AM to 1:00 PM | Thursday: 8:30 AM to 5:00 PM
The office is closed on Saturdays and Sundays.
Can You Recover Your Item After Leaving Rome ?
Remote follow-up is possible by contacting the office during opening hours. If you have already left Rome, provide a detailed written description of the item and ask the office to confirm if a match has been logged. If a match is found, you will typically need to arrange for in-person collection or authorise a representative in Rome to collect on your behalf.
Recent Lost Items Reported On a Bus In Rome
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Personal bag with work computer and Colombian ID in a Rome bus (Italy)
This report of lost property was transmitted in Spanish. Description of lost item(s) : I am writing to inform you that I lost a suitcase on one of the buses. I traveled…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Rome Bus - Lost and Found Objects Department 
Address : 191 Circonvallazione Ostiense00154 Roma
Phone number : 00 39 06 67693214 
Opening hours : Monday, Tuesday, Wednesday and Friday from 8.30 AM to 13.00 PM and
Thursday from 8.30 AM to 17.00 PM 
Website : https://www.comune.roma.it/web/it/scheda-servizi.page?contentId=INF39645
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)