Lost and Found AirAsia

Have you lost a personal item while travelling with AirAsia ? Every day, items are left behind by passengers travelling with AirAsia. Here’s what happens to lost items and how you can report your lost property.

Airport lost property

What happens to lost property on an AirAsia flight ?

Items left onboard are collected by cabin staff and handed over to airport Lost and Found services.

Can you recover lost items from an AirAsia flight ?

Yes. Prompt reporting with specific details is vital.

Do airlines actually look for lost items ?

Yes. AirAsia coordinates with airports to help recover their passengers lost items.

How to report a lost item onboard an AirAsia flight ?

If you’ve lost an item during your trip with AirAsia, our team is here to assist you.

Lost items while travelling with AirAsia are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Report a lost item in an AirAsia flight on our platform

AirAsia’s Lost Property office is located at:

Kuala Lumpur International Airport, klia2

Sepang, Malaysia

Available daily: 8:00 AM – 8:00 PM

How long does AirAsia keep found property ?

Usually 30 to 90 days depending on the location.

Airports served by AirAsia Lost and Found services:

Most common items lost on AirAsia flights:

Phones, boarding passes, jackets, headphones, portable batteries and small bags.

Recent Items Lost in AirAsia flights

Information Last Updated On :

Lost found AirAsia
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : AirAsia Lost and Found
adress lost and found Address : Kuala Lumpur International Airport 2 (KLIA2)
Sepang
Selangor
Malaysia
phone number lost and found Phone number : +60 3 8776 4399
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://support.airasia.com/s/article/airasia-ride-I-have-lost-an-item?language=en_GB

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services