Lost and Found Naples International Airport (NAP)

Have you lost something at Naples Capodichino Airport ? Find out how to report a lost item at NAP, southern Italy’s main international airport.

About Naples Capodichino Airport

Naples International Airport, also known as Naples Capodichino Airport and officially named Aeroporto Internazionale di Napoli-Capodichino, is located approximately 6 kilometres north of the city centre. It is the main gateway for Campania and the wider southern Italian region, serving domestic routes as well as international destinations across Europe and beyond. The airport handles millions of passengers each year, particularly during the busy summer travel season when tourism to Naples, the Amalfi Coast, Pompeii, and the Cilento region peaks.

The airport’s lost property service operates from within the terminal building and manages items that have been found in the departure and arrival areas, security screening zones, and other public parts of the airport. Items found on aircraft are handled by the individual airlines.

What Should You Do If You’ve Lost Something at Naples Airport ?

If you have lost an item at Naples Capodichino Airport, report it to the airport’s lost property office as soon as possible. Items found within the terminal are submitted to this office. For items left on a plane, contact your airline directly as carriers handle on-board lost property separately.

The lost property office has daytime hours. If you discover a loss outside of office hours, note the details and report as early as possible the following day. Given the airport’s seasonal peaks, acting promptly is especially important during busy travel periods.

How to Report a Lost Item at Naples Airport

Visit the lost property office in the terminal building on Viale F. Ruffo di Calabria during opening hours. Provide details of where and when you lost the item, including the terminal area or gate if relevant, along with a clear description and your contact details. If reporting by phone, have this information ready before calling.

You can also submit a report through our platform and our team will forward it to the appropriate lost property office for you.

Key Things to Know About Naples Airport Lost Property

• The lost property office is open daily from 10:00 AM to 6:00 PM
• Items found on aircraft must be reported directly to the airline
• Items found at security may be handled by border police or security staff
• Bring identification when collecting your item in person
• Naples Airport handles high passenger volumes in summer; reporting quickly is important

Tips to Efficiently Report a Lost Item

• Note the terminal area, gate, or part of the airport where the loss occurred
• Report the loss on the same day if possible
• Describe the item clearly: type, brand, colour, size, and contents if relevant
• Include a working phone number and email address for the office to reach you
• If the item was lost at security, ask the security staff directly as they may still have it

Contact the Naples Airport Lost Property Office

Naples Capodichino Airport Lost Property

Address : Viale F. Ruffo di Calabria
80144 Naples, Italy

Opening hours : Monday to Sunday: 10:00 AM to 6:00 PM

Can You Recover Your Item After Leaving Naples ?

Yes, follow-up by phone or email is possible after you have left Naples. Contact the lost property office during opening hours to check whether your item has been logged. If a match is confirmed and you cannot return to the airport, discuss whether postal return is available or arrange for a representative in Naples to collect the item on your behalf with written authorisation.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Lost and found service
Address : Viale F. Ruffo di Calabria
80144 Napoli NA

Phone number : +39 81.7896118
Opening hours : Monday-sunday 10:00 am to 6:00 pm
Website : https://www.aeroportodinapoli.it/in-arrivo/bagagli-smarriti

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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