Have you left something in a taxi in Naples ? Taxis are a common way to travel around the city, especially in busy tourist and transport areas where items can easily be forgotten. Find out how to report your lost property in a Naples taxi.
About Naples Taxi Lost Property
Taxis in Naples are regulated by the Comune di Napoli and operate under a municipal licensing system. Licensed taxis in the city are required to submit found items to the municipal lost property office, the Ufficio Oggetti Smarriti, which is managed by the city administration. This office serves as the central repository for items handed in from taxis and other public services across Naples.
The Ufficio Oggetti Smarriti is located at Via Jacopo De Gennaro 96/98 in Naples. This is the correct point of contact if you have left something in a licensed Naples taxi and are unable to contact the driver directly. For rideshare or private hire services, the process may differ and should be directed to the relevant operator.
What Should You Do If You’ve Lost Something in a Naples Taxi ?
If you realise you have left an item in a Naples taxi, first try to contact the driver directly if you have a booking reference or receipt with the taxi number. If that is not possible, report the loss to the Ufficio Oggetti Smarriti as soon as you can during weekday opening hours. Keeping your taxi receipt, including the taxi number or licence plate, significantly improves your chances of tracing the specific vehicle.
The office has limited opening hours on weekdays only. If the loss occurs over the weekend, make a note of all details and report on the next available weekday morning.
How to Report a Lost Item in a Naples Taxi
Visit or contact the Ufficio Oggetti Smarriti at Via Jacopo De Gennaro 96/98 during opening hours. Provide the date, time, and approximate route of your taxi journey, along with the taxi number if available. Describe the item clearly and leave your contact details for follow-up.
You can also file a report through the Lost item report form on our platform, and our team will forward the report to the correct lost property office on your behalf.
Key Things to Know About Naples Taxi Lost Property
- Licensed Naples taxis submit found items to the Ufficio Oggetti Smarriti
- Opening hours are weekdays only: Monday to Friday 9:00 AM to 1:00 PM
- The office is closed at weekends
- The taxi number or licence plate greatly helps identify the specific vehicle
- Items left in rideshare or private hire vehicles must be reported to that operator directly
Tips to Efficiently Report a Lost Item
- Keep your taxi receipt with the vehicle number and journey details
- Report as soon as the office opens on the next available weekday
- Provide the pick-up and drop-off points as precisely as possible
- Describe the item in detail: brand, colour, size, and contents if relevant
- Include a working phone number and email address for follow-up
Contact the Naples Taxi Lost Property Office
Ufficio Oggetti Smarriti Naples
Address : Via Jacopo De Gennaro 96/98
80133 Naples, Italy
Opening hours : Monday to Friday: 9:00 AM to 1:00 PM
The office is closed on Saturdays and Sundays.
Can You Recover Your Item After Leaving Naples ?
Remote follow-up is possible by contacting the office by phone or email during weekday hours. If you have already left Naples, provide a written description of the item and ask the office to confirm if a match has been logged. If collection in person is not possible, consider authorising a local representative with written permission and their identification to collect on your behalf.
Recent Items Lost in a Naples taxi
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Plastic bag in Naples taxi (Italy)
Description of lost item(s) : Plastic bag with a small personal notebook which is really important to me!plus an opera programme og medea at san Carlos and three small egg cups. It…
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Cell phone with blue wrist strap attached in back driver side of Naples taxi (Italy)
Description of lost item(s) : Losr IPhone that has a blue decorative wrist strap that is about 6 inches long. The protective case has a clear back with pale blue sides. Location…
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Bottega Veneta Sunglasses in Naples Taxi (Italy)
Description of lost item(s) : Bottega Veneta Sunglasses Color : Clear Translucent ( Light Grey ) The model number for sunglasses is BV 1122s Location of loss : We went to the…
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Blue over the shoulder bag with ear buds, a Canadian drivers license, and other items in a Naples taxi (Italy)
Description of lost item(s) : A blue over the shoulder bag with safety pins on the outside on the inside beats headphones, a Canadian drivers license belonging to Logan McN**l, Euro coins,…
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Black leather backpack with iPad and passport inside in Naples taxi (Italy)
Description of lost item(s) : Black backpack, Bree, inside – Ipad with pencil. Music Scores Passwort, Location of loss : Taxi from airport 19.40h to Via Mario Morgantini, 3, 80134 Napoli NA,…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Ufficio oggetti smarriti di Napoli 
Address : Via Jacopo De Gennaro, 96/9880125 Napoli NA
Phone number : +39 817956197 
Opening hours : Monday-friday 9:00 am to 1:00 pm 
Website : https://www.comune.napoli.it/oggettirinvenuti
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)