Lost and Found Naples city

Have you lost something in Naples ? Find out how to report a lost item to the official Naples city lost property office.

About the Naples City Lost Property Office

Naples is managed by the Comune di Napoli, whose Ufficio Oggetti Smarriti handles lost and found items for the city. This municipal office is the central repository for items found in public areas of Naples that have been handed in to city authorities, the police, or through municipal transport services. It covers a broad range of losses including items found in streets, public spaces, parks, and taxis operating under a municipal licence.

The Ufficio Oggetti Smarriti is located at Via Jacopo De Gennaro 96/98 in Naples. It is the primary point of contact for residents and visitors who have lost items anywhere in the city and believe those items may have been handed in to municipal services.

What Should You Do If You’ve Lost Something in Naples ?

If you lose something in Naples, start by retracing your steps and checking with the location where the loss occurred. If the item has been handed in to city authorities, it will typically be sent to the Ufficio Oggetti Smarriti. Report your loss to this office as soon as possible with a clear description and your contact details.

For items lost on ANM buses, trams, or the Naples Metro, contact ANM or the relevant operator directly as transport-specific lost property may be handled separately. For losses in hotels or restaurants, contact those establishments first. The municipal office primarily handles items found in public spaces and submitted by city services.

How to Report a Lost Item in Naples

Visit or contact the Ufficio Oggetti Smarriti at Via Jacopo De Gennaro 96/98 during weekday opening hours. Provide the date, location, and circumstances of the loss, a clear description of the item, and your contact details. The office will log your report and follow up if a matching item is found.

You can also file a report through the Lost item report form on our platform, and our team will forward it directly to the appropriate lost property office on your behalf.

Key Things to Know About Naples City Lost Property

• The Ufficio Oggetti Smarriti is the central municipal lost property office for Naples
• Opening hours are weekdays only: Monday to Friday 9:00 AM to 1:00 PM
• The office is closed on Saturdays and Sundays
• Items lost on ANM transport services should also be reported to ANM
• Items found by police may be logged separately at the relevant commissariato

Tips to Efficiently Report a Lost Item

• Report as early in the week as possible given the limited weekday-only hours
• Provide the exact date, time, and location of the loss
• Describe the item precisely: type, brand, colour, and any identifiable contents
• Leave a working phone number and email address
• If the loss involves a passport or travel document, also contact your embassy or consulate

Contact the Naples City Lost Property Office

Ufficio Oggetti Smarriti Naples

Address : Via Jacopo De Gennaro 96/98
80133 Naples, Italy

Opening hours : Monday to Friday: 9:00 AM to 1:00 PM

The office is closed on Saturdays and Sundays.

Can You Recover Your Item After Leaving Naples ?

Remote follow-up is possible by contacting the office by phone or email during weekday opening hours. If you are no longer in Naples, provide a written description of the item and ask whether a match has been logged. If collection in person is needed, consider authorising a representative in Naples to collect on your behalf with written authorisation and their identification.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Ufficio oggetti smarriti di Napoli
Address : Via Jacopo De Gennaro 96/98
80125 Napoli NA

Phone number : +39 817956197
Opening hours : Monday-friday 9:00 am to 1:00 pm
Website : https://www.comune.napoli.it/oggettirinvenuti

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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