Lost and Found Napoli Centrale Train station

Have you lost something at Napoli Centrale ? Napoli Centrale is the principal railway station serving Naples and a major transport hub for regional and long distance travel across Italy. Find out how to report a lost item at Naples’ main railway station.

About Napoli Centrale Station

Napoli Centrale is the main railway station of Naples and one of the most important rail hubs in southern Italy. Located in the Piazza Giuseppe Garibaldi area of the city, it serves as the terminus for high-speed Frecciarossa and Italo trains connecting Naples to Rome, Florence, Milan, and other major cities, as well as regional and local services throughout Campania. The station is also directly connected to the Naples Metro network and is a major departure point for the Circumvesuviana railway to Pompeii, Herculaneum, and Sorrento.

The lost property service at Napoli Centrale is managed by KiPoint, a commercial service provider operating within the station. KiPoint handles found items submitted within the station building and provides extended daily opening hours to assist travellers.

What Should You Do If You’ve Lost Something at Napoli Centrale ?

If you have lost an item at Napoli Centrale, go to the KiPoint office inside the station as soon as possible. Items found within the station are generally submitted to KiPoint. For items left on a Trenitalia or Italo train, contact those operators directly as on-train lost property is handled by the individual rail company.

KiPoint’s extended daily hours make it possible to report a loss on the same day regardless of your travel schedule. Reporting early improves your chances of recovering the item before a large volume of found objects accumulates.

How to Report a Lost Item at Napoli Centrale

Visit the KiPoint office at Piazza Giuseppe Garibaldi inside the station. Provide the date and time of your loss, the area of the station where it occurred, a clear description of the item, and your contact details. For train losses, provide the train number, departure time, and carriage if known.

You can also file a report through the Lost item report form on our platform, and our team will forward the report to the correct lost property office on your behalf.

Key Things to Know About Napoli Centrale Lost Property

• KiPoint is the in-station lost property service at Napoli Centrale
• Open daily from 6:30 AM to 8:30 PM
• Items lost on trains are handled by the relevant rail operator, not KiPoint
• The station is very busy; reporting quickly is important
• Bring identification when collecting your item

Tips to Efficiently Report a Lost Item

• Visit KiPoint on the same day of the loss given the station’s extended hours
• Note the specific platform, waiting area, or part of the station where the loss occurred
• For train losses, note the train number, carriage number, and seat number
• Describe the item clearly: brand, colour, type, and contents if applicable
• Leave a working phone number and email address for follow-up

Contact KiPoint Napoli Centrale

KiPoint Napoli Centrale

Address : Piazza Giuseppe Garibaldi
80142 Naples, Italy

Opening hours : Monday to Sunday: 6:30 AM to 8:30 PM

Can You Recover Your Item After Leaving Naples ?

KiPoint’s daily hours make same-day reporting straightforward. If you have already left Naples, contact KiPoint by phone or email during operating hours to check whether your item has been logged. If a match is confirmed, arrange for in-person collection or authorise a representative with written permission and their identification to collect on your behalf.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Kipoint Lost and found service
Address : Piazza Giuseppe Garibaldi
80142 Napoli NA

Phone number : 89 20 21
Opening hours : Monday-sunday 6:30 am to 8:30 pm
Website : https://www.trenitalia.com/it.html

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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