Lost and Found Flyadeal

Have you lost something on a Flyadeal flight ? This page provides the contact details for Flyadeal’s customer service and explains the steps to report a lost item and work toward recovery.

Lost and found at the airport

About Flyadeal

Flyadeal (F3) is a Saudi Arabian ultra-low-cost carrier wholly owned by the Saudia Group and founded in 2017. Operating from King Abdulaziz International Airport in Jeddah and from Riyadh’s King Khalid International Airport, Flyadeal focuses primarily on domestic Saudi routes, offering some of the lowest fares available within the Kingdom. The airline has also expanded to regional international routes to Egypt, Jordan, Turkey, and Pakistan. Flyadeal operates a fleet of Airbus A320 family aircraft.

As an ultra-low-cost carrier in one of the Gulf’s largest aviation markets, Flyadeal serves a high volume of domestic Saudi passengers on point-to-point routes between cities such as Jeddah, Riyadh, Dammam, Abha, and Tabuk. With rapid turnarounds and busy cabin environments, items such as phones, chargers, personal accessories, and travel documents are occasionally left behind on board.

Report a lost item on a Flyadeal flight on our platform

What to Do If You’ve Lost Something with Flyadeal

Contact Flyadeal’s customer service team as soon as you notice the loss. Provide your flight number, travel date, seat number, and a clear description of the item. The team is available during extended hours and can coordinate with ground staff at Jeddah, Riyadh, and other Saudi airports.

You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.

Items Lost on Board vs. at the Airport

Items left in the Flyadeal aircraft cabin should be reported to the airline. Items lost in the terminal at King Abdulaziz International Airport or at another Saudi airport should be directed to those airports’ own lost property services. Flyadeal’s customer service team can help you identify the right contact.

Tips to Efficiently Report a Lost Item

  • Report as quickly as possible given Flyadeal’s fast domestic turnaround schedules
  • Have your booking reference and flight details ready when you contact the team
  • For domestic Saudi routes, turnarounds can be under an hour, so early contact is essential
  • Describe the item clearly, including brand, colour, model, and any personalisation
  • Check the Flyadeal help page online for the fastest route to submitting a lost item report

Contact Flyadeal Customer Service

Flyadeal Customer Service

Address : King Abdulaziz International Airport
Jeddah
Saudi Arabia

Opening hours : 08:00 to 22:00

Can You Recover Your Item After Your Flight ?

Flyadeal’s customer service is available from 8am to 10pm Saudi time. If you are flying between Saudi cities and discover the loss after landing, call as soon as possible within those hours. Prompt reporting before the aircraft departs on its next leg is the most effective way to recover an item.

Recent Items Lost in Saudi Arabia

Information Last Updated On :

Lost items Flyadeal
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Flydeal Customer Service
adress lost and found Address : King Abdulaziz International Airport
Jeddah
Saudi Arabia
phone number lost and found Phone number : +966 12 634 6100
opening hours lost property Opening hours : 08:00 - 22:00
website adress lost and found Website : https://help.flyadeal.com/hc/en-us

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services