Have you lost a personal item while travelling with KLM?
Every day, passengers misplace personal belongings on KLM flights across the world. Find out how to report your lost property with KLM.

About KLM Royal Dutch Airlines
KLM Royal Dutch Airlines is the flag carrier of the Netherlands and one of the world’s oldest airlines, founded in 1919. Headquartered in Amstelveen near Amsterdam, KLM operates its primary hub at Amsterdam Airport Schiphol (AMS), connecting passengers to over 145 destinations worldwide across Europe, Asia, Africa, the Americas, and the Middle East.
As a founding member of the SkyTeam alliance and a subsidiary of Air France-KLM Group since 2004, KLM serves millions of passengers annually with a modern fleet and is known for its distinctive blue livery and commitment to sustainability. The airline offers various cabin classes including Economy, Premium Comfort, and World Business Class, along with the Flying Blue frequent flyer program.
How to report a lost item onboard a KLM flight?
If you believe you left an item on a KLM plane or at the airport, our team can help you report it.
You can submit a Lost Item Report Form through our platform, and we will assist you in locating your belongings.
KLM’s main lost and found office is located at Amsterdam Shiphol airport in the Netherlands.
What happens to lost property on a KLM flight?
Items left on board are collected by cabin crew and delivered to the Lost and Found service, either at the arrival airport or at a centralized location. Items unclaimed after a certain period may be donated, recycled, or auctioned.
Do airlines actually look for lost items?
Yes, KLM actively works to match lost item reports with found items. Items found onboard are logged, stored securely, and can often be retrieved if passengers act quickly.Passengers are encouraged to report their loss as soon as possible for the best chances of recovery.
Can you recover lost items from an airplane?
Yes, you can often recover your belongings. It’s best to report the missing item as soon as possible, providing detailed information such as your flight number, seat number, and a precise description of the item.
Acting quickly and providing detailed information about the flight and item helps the Lost and Found team locate your belongings.
How long does KLM keep found property ?
Found items are usually kept for up to three months at major airports like Amsterdam Schiphol.
After this period, unclaimed items may be donated to charity or disposed of according to airport policies.
🛫 Airports served by KLM Lost and Found services
KLM operates primarily through the following airports where Lost and Found services are available:
–Amsterdam Schiphol Airport (AMS) — Main hub
–Paris Charles de Gaulle Airport (CDG)
–London Heathrow Airport (LHR)
–New York John F. Kennedy Airport (JFK)
–Dubai International Airport (DXB)
If you lost an item on a KLM flight, it is most likely being held at the Lost and Found office of the arrival airport.
Recently Reported items lost on KLM flights
Information Last Updated On :
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Rose colour Elvine brand bomber jacket on KLM flight from Amsterdam Shiphol airport (Netherlands) to Hamburg airport (Germany)
Description of lost item(s) : I have lost may Jacket in coulor rose, Brand Elvine, Bomber Jacket with zipper Location of loss : Airport Hamburg in the aircraft flight KL1755, seat 18…
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Silver iPad with black keyboard in KLM flight from San Francisco airport (USA) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : A silver iPad Pro with a black iPad case and in the case there is a black keyboard with black keys. The wallpaper is black sparkles. Location…
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Phone in KLM flight from Amsterdam Shiphol airport (Netherlands) to Lisbon airport (Portugal)
Description of lost item(s) : Telefone preto com um adesivo amarelo na parte de trás com um raio no meio⚡ Telefone de trabalho, não tenho acesso a IMEI ou operadora . Estava…
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Apple iPad in KLM flight from Amsterdam Shiphol airport (Netherlands) to Toronto Pearson airport (Canada)
Description of lost item(s) : Apple iPad lost the flight. Black case magnetic, with clear screen protectors. Locked with 4-digit code. Lost mode enabled. Location of loss : Under the seat 38…
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Plastic bag with a gift box in KLM flight from Bangkok Suvarnabhumi airport (Thailand) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : The gift whiskey is a Thai whiskey gift box containing drinking glas and wooden Coster. Cosmetic is a small set of female skincare. Was left i overhead…
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Liverpool FC dark coloured quarter zip top with long sleeves in KLM flight from Manchester airport (UK) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : A navy/black 3 quarter zip Liverpool football club top with long sleeves and a discreet LFC logo on the left side. It also has LFC on the…
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iPhone 14 Pro Max on KLM flight from Lagos Murtala Muhammed International airport (Nigeria) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Black Iphone 14 pro max with silver edges inside a black leather phone case that has my Nigerian Driver's Licence. Location of loss : KLM flight 588…
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Moissanite silver bracelet on KLM flight from Lagos Murtala Muhammed International airport (Nigeria) to Helsinki airport (Finland)
Description of lost item(s) : Bracelet is 6.5 Inches Location of loss : On flight from KL 588 from LOS to Amsterdam or KL1251 from Amsterdam to Helsinki Date of loss :…
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Phone and credit card on KLM flight from Bucharest airport (Romania) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : I lost my iPhone in a blue leather case along with a capital one Mastercard and a priority pass card for lounges. Location of loss : In…
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Black Amazon Kindle Paperwhite with black case in KLM flight from Stuttgart airport (Germany) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Amazon Kindle Paperwhite. Black Kindle in a solid black case. I left it in the seat back. I was sitting in seat 20F on flight KL1834 from…
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Black iPhone 11 with football cover in KLM flight from Göteborg Landvetter airport (Sweden) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Apple iPhone 11 black with colorful football cover. Probably forgot it in the pocket of the seat in front of me. Our seats were 31 A and…
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iPhone 13 with phone case with “FSC” on the back in KLM flight from Amsterdam Shiphol airport (Netherlands) to Birmingham airport (UK)
Description of lost item(s) : An iPhone 13 in a case with “FSC” on the back in lime green writing Location of loss : KL1049 AMS to BHX 19/03/2026 Date of loss…
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iPad with a black cover in KLM flight from Amsterdam Shiphol airport (Netherlands) to Oslo Gardemoen airport (Norway)
Description of lost item(s) : Ipad with black cover Location of loss : Left in the seat of my flight from Amsterdam to Oslo (KL1199) Tuesday morning (17 March) departure 10:05. I…
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Caadian passport in KLM flight from Edmonton airport (Canada) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Canadian Passport Location of loss : Misplaced passport possibly on KLM 0676 YEG-AMS on March 12/2026. Date of loss : 03/13/2026 I found this / these item(s)…
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Lenovo tablet with grey cover in KLM flight from Kristiansand airport (Norway) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : One Lenovo tab in grey cover with a rubberband on. I forgot it i seat rest in front of me were i was sitting. On my ticket…
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Black iPad Pro With a white cover in KLM flight from Amsterdam Shiphol airport (Netherlands) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Apple iPad Pro Black with white cover. Location of loss : On a flight. KLM Amsterdam to Bangkok 11 march 2026 Flight KL0843 Seat 07D Date of…
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Gucci shades in dark blue box on KLM flight from Manchester airport (UK) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Gucci shades, in a dark blue box/black Brown n gold shades with gucci written on the sides Location of loss : On my flight from Manchester to…
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Book and glasses in KLM flight from Amsterdam Shiphol airport (Netherlands) to Kigali airport (Rwanda)
Description of lost item(s) : Book from Thomas Khun, The history of Scientific revolutions Brown box with glasses with black frame in it Location of loss : In the storage space in…
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E-reader with a pink cover in KLM flight from Hong Kong airport (Hong Kong) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Ereader with a pink cover left at the back of the seat in front of me (my seat was 40G flightnumber KL0888). The cover is already old…
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iPad with black case in KLM flight from Amsterdam Shiphol airport (Netherlands) to Bergen airport (Norway)
Description of lost item(s) : IPAD with black case. I forgot it in the last plane KL1167, Seat 22D Location of loss : Seat 22D , plane KL1167 Date of loss :…
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Pink notebook with Korean and Italian language in it in KLM flight from Amsterdam Shiphol airport (Netherlands) to Florence airport (Italy)
Description of lost item(s) : A pink notebook with notes in Korean and Italian language. Notes are in pink and black ink. Location of loss : Airplane Amsterdam to Florence KL1653 Seat…
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Big long white rectangular pillow in KLM flight from Cape Town International airport (South Africa) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : A long rectangular shaped soft WHITE PILLOW. With soft white pillow casing that closes with a zipper on 1 side. It just looks like a normal but…
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Wallet either on KLM flight from Exeter airport (UK) to Amsterdam Shiphol airport (Netherlands) or to Bucharest airport (Romania)
Description of lost item(s) : Greyish wallet with orange interior, contains 3 credit cards (bank of Scotland, capital one and an Aker Eurocard) Has my UK driver's licence A Sainsbury's staff card…
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Kindle in KLM flight from Amsterdam Shiphol airport (Netherlands) to Copenhagen airport (Denmark)
Description of lost item(s) : It’s a black kindle. If you open it, it will start on a page in Danish of the book Tilgivelse by Yrsa Sigurðardottir Location of loss :…
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Little black bag for headphones in KLM flight from Bangkok Suvarnabhumi airport (Thailand) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Black fabric bag or purse for storing headphones and in it is wires for charging etc. Lost it on flight KL844 out of Bangkok on 25. February,…
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Green Wood Bird puffer jacket on KLM flight from Bristol airport (UK) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : A green, long puffer coat for men in the brand Wood Bird. It also has a hood. Location of loss : Above Seat 03F in flight KL1082…
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UK passport in KLM flight from Amsterdam Shiphol airport (Netherlands) to Glasgow airport (UK)
Description of lost item(s) : My passport. Standard British passport containing my full name M**do Mor****n. Number 123*****16. I was sitting in seat 19F on KL941 on 24/02/26 and left it on…
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Mobile phone during KLM flight from Paris Charles de Gaulle airport (France) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : The phone is a black Samsung AO5. It has stickers with a pink and white colour scheme (bunny, lollies, cake). There is a sticker that says 'Aber…
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Car key and house key in KLM flight from Amsterdam Shiphol airport (Netherlands) to San Jose airport (USA)
Description of lost item(s) : Car key with home key Location of loss : Kl0759 dt 28 january leaving Amsterdam to San Jose Date of loss : 01/28/2026 I found this /…
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Kids-camera in dinosaur style (green) on KLM flight from Curaçao airport (Curaçao) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : It's a green Kids-camera in the style of an dinosaur. It's green. On the memorycard a photos from Christmas, a visit at the San Siro Stadium in…

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : KLM Lost and Found
Address : Amsterdam Airport Schiphol
Amsterdam
Netherlands
Phone number : +31 20 649 9123
Opening hours : 24/7
Website : https://www.klm.fr/information/baggage/lost-found-items
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
