Have you misplaced a personal item while travelling with LOT Polish Airlines ? Each day, the cabin crew retrieves thousands of forgotten personal belongings on flights operated by LOT Polish Airlines.
About LOT Polish Airlines
LOT Polish Airlines is Poland’s flag carrier and the country’s oldest airline, founded in 1929, making it one of the world’s oldest continuously operating airlines. Headquartered in Warsaw, LOT operates from its main hub at Warsaw Chopin Airport, serving over 6 million passengers annually with flights to destinations across Europe, North America, Asia, and the Middle East.
As a member of Star Alliance since 2003, LOT offers global connectivity in partnership with airlines including Lufthansa, United Airlines, Air Canada, and Singapore Airlines. The airline operates a modern fleet of Boeing 787 Dreamliners, 737s, and Embraer regional jets, connecting Poland to major cities worldwide while also serving as an important transit point for travelers between Western Europe and Eastern Europe, Russia, and beyond.
With its hub operations at Warsaw Chopin Airport and growing international network, personal items are frequently left behind in seat pockets, overhead bins, and onboard facilities across both short-haul European flights and long-haul intercontinental routes.
What happens to lost items on a LOT Polish Airlines flight ?
Items forgotten on a LOT Polish Airlines plane are usually collected by the cabin crew and handed over to the airline’s lost and found department. These items are then logged and stored either at the arrival airport or a central facility. If they are not claimed within a specified period, they might be donated, discarded, or sold at an auction.
How can you report lost property on a LOT Polish Airlines flight ?
Whether you’ve lost your luggage or any other personal item(s) at the airport or during your flight, our team is here to help you.
Lost items while travelling with LOT Polish Airlines are handed over to various agencies based on where they were found. You can fill out and submit our Lost & Found Reporting Form on this platform. So our team can assist you in locating your lost item(s).
The LOT Polish AirlinesLost and Found office is located at the following address :
17 Stycznia 39
02-146 Warsaw
Poland
TheLost and Found officeis open for enquiries Monday to Friday: 8:00 AM – 8:00 PM, Saturday: 9:00 AM – 5:00 PM, Sunday: 9:00 AM – 3:00 PM
Are airlines responsible for lost items ?
Typically, airlines state they are not liable for lost, stolen, or damaged personal belongings unless it’s due to their own negligence. Passengers should keep valuables in their carry-on bags and report any losses immediately.
Can you recover lost items from an airplane ?
Yes, you can often recover lost items. Passengers should contact the airline’s lost and found department as soon as they notice something is missing. Providing detailed descriptions and flight information helps in the recovery process. Many airlines also offer online forms for reporting lost items.
How long does LOT Polish Airlines keep my lost items ?
The duration for which airlines keep found items can vary. Typically, items are held for a period ranging from 30 days to several months. Unclaimed items may be donated, discarded, or auctioned off. It’s best to check the specific airline’s policy for precise information.
Recent Lost Items Reported in LOT Polish airlines flights
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iPad in LOT Polish airlines flight from Warsaw airport (Poland) to London Heathrow airport (UK)
Description of lost item(s) : Hanu Mehrotra was on LOT 0285 flight on 7th May and left his iPad Pro on the flight his seat number was 11C Location of loss :…
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Blue long bucket hat with knit flowers in LOT Polish airlines flight from Warsaw airport (Poland) to Los Angeles LAX airport (USA)
Description of lost item(s) : Blue long bucket hat with knit flowe on the seat next to mine which is 19c. Flight LO 21 from Warsaw to LA on 5/4 11:20am. Location…
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Large grey iPad Pro 12.9 inch with black case that also has a keyboard in LOT Polish airlines flight from Geneva airport (Switzerland) to Warsaw airport (Poland)
Description of lost item(s) : It’s an IPad Pro 12.9 inch screen (the large iPad), color grey with a black case that also has a keyboard . The wallpaper is a family…
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Black almanac in LOT Polish airlines flight from Göteborg Landvetter airport (Sweden) to Warsaw airport (Poland)
Description of lost item(s) : A black calendar for 2026. 16×9 cm. Location of loss : I’m sure I forgot it during the flight Gothenburg – Warsaw on March 14, 2026 08:00…
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Black Microsoft surface pro laptop in LOT Polish airlines flight from Warsaw airport (Poland) to Oslo Gardemoen airport (Norway)
Description of lost item(s) : Microsoft surface pro 4 laptop black with a gray keyboard lid Location of loss : Forgotten on the aeroplane flight number LO483 FROM WARSAW TO OSLO on…
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Ferragamo sunglasses in a case on LOT Polish airlines flight from Warsaw airport (Poland) to Berlin Brandenburg airport (Germany)
Description of lost item(s) : Ferragamo Sunglasses in a case (most likely left on a flight – Air Poland Flight LO389 on Sunday Feb 1st in seat 3A). Location of loss :…
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Rosé-gold watch by the brand “Fossil” with engraving on the backside on LOT Polish airlines flight from Warsaw airport (Poland) to Frankfurt airport (Germany)
Description of lost item(s) : The watch is rose-gold with diamonds and the brand is "Fossil". Location of loss : Hand luggage tray, seats or aisle near to row 17 Date of…
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Black iPhone 16 pro max with Nissan GTR car case in LOT Polish airlines flight from Warsaw airport (Poland) to Vilnius airport (Lituania)
Description of lost item(s) : Iphone 16 pro max with black color case and auto nissan GTR on it. Flight from warshow to Vilnius LO 0775 16:25 december 23, seats 24A, 24B,24C…
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Glasses and charger in LOT Polish airlines flight from Warsaw airport (Poland) to Phuket airport (Thailand)
Description of lost item(s) : Glasses were in fabric red box with Asian pattern. Location of loss : In the side pocket Date of loss : 12/16/2025 I found this / these…
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Small white box with BOSE ear phones in LOT Polish airlines flight from Cluj-Napoca airport (Romania) to Warsaw airport or from Warsaw to Katowice airport (Poland)
Description of lost item(s) : A white box with 2 earphones. On the box there is a name – BOSE Location of loss : 08.12.2025 – 16:00 CLUJ Napoca – 18:25 Warsaw…
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Stuffed toy capybara on LOT Polish airlines flight from Warsaw airport (Poland) to New York JFK airport (USA)
Description of lost item(s) : Stuffed toy capybara holding a rose Location of loss : Flight LO 26, seat 17G Date of loss : 11/22/2025 I found this / these item(s) If…
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Blue frame prescription sunglasses in soft case with image of Napoleon on LOT Polish airlines flight from Prague airport (Czech Republic) to Warsaw airport (Poland) or Warsaw to Toronto Pearson airport (Canada)
Description of lost item(s) : LOST :BLUE PLASTIC FRAME PRESCRIPTION SUNGLASSES IN SOFT CLOTH CASE WITH IMAGE OF NAPOLEON POSSIBLY LEFT ON A) LOT FLIGHT 524 OCT 7 PRAGUE TO WARSAW (departed…
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iPhone 11 in red case with 2 silver prongs on LOT Polish airlines flight from Warsaw airport (Poland) to Berlin Brandenburg airport (Germany)
Description of lost item(s) : My iphone 11 has a slightly cracked front screen, with a red case that has 2 silver prongs on the back (top right and bottom left corner)…
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Kindle E-reader on LOT Polish airlines flight from Sofia airport (Bulgaria) to Warsaw airport (Poland)
Description of lost item(s) : It is a small Kindle e-reader from Amazon. The current active book on its screen is called "Golden Sun" by Pierce Brown. Location of loss : Flight…
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Black leather Hugo Boss wallet in LOT Polish airlines flight from Warsaw airport (Poland) to Newark airport (USA)
Description of lost item(s) : Black leather hugo boss wallet Location of loss : On lot airlines airplaine I was stting in first class Row 2-b Date of loss : 06/18/2025 I…
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Sunglasses in red and white case in LOT Polish airlines flight from Vilnius airport (Lithuania) to Warsaw airport (Poland)
Description of lost item(s) : Red and white coloirful case for sunglasses with Fendi sunglasses inside. Sunglasses of cat look. Location of loss : Flight LO 780 from Vilnius above seat 23B.…
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Prescription eyeglasses on LOT Polish airlines flight to Warsaw airport (Poland)
Description of lost item(s) : black Frame prescription glasses have silver details on front sides of glasses Location of loss : under the seat of Lot airline under seat 12 B Date…
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Oakley Sunglasses on LOT Polish airlines flight from Warsaw airport (Poland) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : Oakley Sunglasses lost on LO269 from Warsaw to Amsterdam on Sunday 15th June I believe they were left in the seat pouch I was sat in 4B…
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Plastic duty free bag on LOT Polish Airlines flight from Warsaw airport (Poland) to Toronto airport (Canada)
Description of lost item(s) : The lost bag contains: 1. Silver Bracelet with a Bold Bear; TOUS Bold Bear chain bracelet in sterling silver with bear motif. Size of bear: 5.35 mm.…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : LOT Polish Airlines Customer Service 
Address : 17 Stycznia 39
02-146 Warsaw, Poland 
Phone number : +48 22 577 99 99 
Opening hours : Monday to Friday: 8:00 AM - 8:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 9:00 AM - 3:00 PM 
Website : https://www.lot.com/ba/en/help-center/things-lost-on-board/lost-item-on-board-or-airport
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)