Lost and Found Philippine Airlines

Have you lost a personal item while travelling with Philippine Airlines ?

Every day, passengers misplace personal items during Philippine Airlines flights across Asia, North America, and beyond.

What happens to lost property on a Philippine Airlines flight ?

Items left behind are collected by the cabin crew and handled either directly by Philippine Airlines Baggage Services or by the destination airport’s Lost and Found office.

How to report a lost item onboard a Philippine Airlines flight ?

If you’ve lost your item(s) while flying with Philippine Airlines, our team is here to assist you.

Lost items while travelling with Philippine Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Do airlines actually look for lost items ?

Yes. Philippine Airlines and its ground partners make efforts to reunite passengers with their forgotten belongings.

Can you recover lost items from an airplane ?

Yes. Acting quickly and submitting a detailed report greatly improves your chances.

How long does Philippine Airlines keep found property ?

Generally, items are kept for 30 to 90 days before they are donated or discarded.

Philippine Airlines Lost Property Office

The Philippine Airlines Lost Property service is located at PAL Gate 1, Andrews Avenue, Pasay City, Metro Manila, Philippines.

The Lost Property service is open Monday to Friday from 8:30 AM to 5:30 PM (Manila time).

You can contact the office by calling the following numbers: USA/Canada: 800-435-9725 or Manila: +63 2 8855 8888.

Philippine Airlines Lost Found
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Philippine Airlines Lost and Found
adress lost and found Address : Philippine Airlines Baggage Services
PAL Gate 1, Andrews Avenue
Pasay City, Metro Manila, Philippines
phone number lost and found Phone number : +63 2 8855 8888
opening hours lost property Opening hours : Monday to Friday: 8:30 AM – 5:30 PM (Manila time)
website adress lost and found Website : https://www.philippineairlines.com/en/ph/home

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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