Have you lost a personal item while travelling with Thai Airways ? Every day, items are left behind by passengers travelling with Thai Airways. Here’s what happens to lost items and how you can report your lost property.

How to report a lost item onboard a Thai Airways flight ?
If you’ve lost an item during your trip with Thai Airways, our team is here to assist you. .
Lost items while travelling with Thai Airways are submitted to different agencies based on where they were found. You’ll find useful information on this page to help you report your lost items to Thai Airways. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Lost and Found office for Thai Airways is situated at:
Suvarnabhumi Airport, Terminal 1
Bangkok, Thailand
This service is available 24 hours a day
Airports served by Thai Airways Lost and Found services:
- Bangkok Suvarnabhumi Airport (BKK)
- Phuket International Airport (HKT)
- Chiang Mai International Airport (CNX)
- London Heathrow Airport (LHR)
- Frankfurt Airport (FRA)
What happens to lost property on a Thai Airways flight ?
Forgotten items are collected by crew and handed over to the airport’s Lost and Found office.
Can you recover lost items from a Thai Airways flight ?
Yes, particularly when a report is submitted quickly with detailed flight and item information.
How long does Thai Airways keep found property ?
Typically 30 to 90 days, depending on the local airport’s regulations.
Do airlines actually look for lost items ?
Yes. Thai Airways works with airport services to track and manage lost belongings.
Most common items lost on Thai Airways flights:
Phones, travel documents, laptops, prescription glasses, and handbags are frequently reported missing.
Recent Items Lost in Thai Airways flights
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Green Samsung Flip phone in Black/Silver zip bag on Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to London Heathrow airport (UK)
Description of lost item(s) : Samsung Flip Phone, green, in Black/Silver zip bag. Location of loss : Around my seat, 2K: TG 910 BKK/LHR on Sat 28 March Date of loss :…
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Dark blue mobile cell phone in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to London Heathrow airport (UK)
Description of lost item(s) : Mobil Cell Phone dark blue/black in a black case the Phone is an Apple i14 Location of loss : I think i left the phone on a…
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Bose Q45 Headset in Thai Airways flight from Vientiane Wattay International airport (Laos) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Headphones – Bose Q45 black in a black case. The inside includes yellow pickster (toothpick) and charging cable and a cable to connect with the airplane. Location…
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Luggage in overhead bin of Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Bangalore Kempegowda airport (India)
Description of lost item(s) : I left my luggage in overhead bin seat No. 34F of TG325 arrived 6th, Feb 00:05 at Bengaluru airport Terminal 2. Luggage is plastic bag and contents…
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Purse containing ID card, driving license & some Thai baht in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to perth airport (Australia)
Description of lost item(s) : It is a purse (dark drown); it contains few Thai cash, some identity card (Bhutanese nationality) and driving license (Australian license). I believe I might have lost…
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Black Honor Magic 6 Pro on Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Frankfurt airport (Germany)
Description of lost item(s) : My phone Honor magic 6 pro Black IMEI 86745*******147 Comic cat stickers on back Location of loss : Thai airways flight tg920 BKK to fra Seat 61f…
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Book titled The Searcher on Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to London Heathrow airport (UK)
Description of lost item(s) : A book called the searcher by tana french. It has a black and white cover Location of loss : Seat pocket of 67b on flight TG916 from…
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Passport in Thai Airways flight from Chiang Mai airport to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Passport. I was flying today from Chang Mai on flight TG 103 I was sitting in 15K I left my passport behind. Nicholas We****i 64*****017 USA Location…
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Maui Jim blue sunglasses on Thai airways flight from London Heathrow airport (UK) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Maui Jim sunglasses, blue, plastic, no case, left on flight from LHR-BKK arriving at 06:15am on 27 Oct 2025. Exact model: Maui Jim Kaiwi Channel 840 Sunglasses…
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Bose Quiet Comfort Ultra Headphones in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Tokyo Narita airport (Japan)
Description of lost item(s) : Headphones by Bose Quiet Comfort Ultra Location of loss : Flight 642 arriving in Tokyo today at 8am Row 37, seat 37J Date of loss : 10/28/2025…
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Xiaomi Redmi Note 11 phone in Thai Airways flight from Istanbul airport (Turkey) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : A black Xiaomi Redmi Note 11 phone was lost in the plane from Istanbul to Bangkok on September 28th (flight TG 901). The seat number was 39K.…
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iPhone near Hugo Boss shop in Chiang Mai airport (Thailand)
Description of lost item(s) : Apple iphone left at Bangkok Airport yesterday 3 Sept between 1500 hrs and 1900 hrs travelling between Bangkok airport and Chiang Mai with Thai Airways flights TG120…
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iPad in black case with keyboard in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Frankfurt airport (Germany)
Description of lost item(s) : iPAD in a black case incl. keyboard, the camera is covered with a white sticker. Location of loss : Thai Airways aircraft, Flight TG920, seat 40 B…
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Envelope with cash in Thai Airways flight from Jakarta airport (Indonesia) to Bangkok Suvarnabhumi airport (Thailand) or Bangkok to Kolkata airport (India)
Description of lost item(s) : I HAD TAKEN MY BOARDING PASS FROM JAKARTA TO KOLKATA VIA BANG KOK. JAKARTA FLIGHT TG436 AND MY SEAT NUMBER WAS 44D. I KEPT MY LAPTOP BAG…
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Small black backpack with country road label in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Melbourne airport (Australia)
Description of lost item(s) : It is a small black backpack made from canvas material and has some leather trim on the front bottom pocket. The bag is from Country Road. Inside…
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Apple iPad in a green case on Thai Airways flight from London Heathrow airport (UK) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : We were traveling on flight TG911 from London to Bangkok June 30th in row 43. My son left his apple ipad on the airplane due to the…
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iPad with keyboard and protective film on screen on Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Singapore airport (Singapore)
Description of lost item(s) : Apple iPad + Apple Keyboard iPad has a protection film. Black Location of loss : Aircraft flight tg 413 seat 52 a lost on 15.07.2025 02:30 pm…
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iPad in Thai Airways flight from Chenna International airport (India) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : I have lost my ipad, which has a cartoon case, and i left it inside the space compartment below the food tray. Location of loss : On…
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IPhone 15 with dinosaur and planet case, and a dog on Thai Airways flight from Taipei airport (Taiwan) to Suvarnabhumi airport (Thailand)
Description of lost item(s) : I lost my iPhone 15 on the plane. The phone is green and was in a blue-purple case with cartoon dinosaurs and planets on it. The lock…
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AirPods Pro in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Copenhagen airport (Denmark)
Description of lost item(s) : AirPods Pro in the case. It was lost under the seat in Business Class seat 14J on flight TG950 on june 5th The Airpods were not found…
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Overseas Citizen of India card on Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Cochin airport (India)
Description of lost item(s) : I lost my Overseas Citizen of India card which is like a small passport, sky blue colour cover used as a proof of residence or origin in…
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Large Gant navy blue puffer jacket on Thai Airways flight from Stockholm-Arlanda airport (Sweden) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : 1 large navy blue puffer jacket. A puffer jacket is made from nylon and filled with duck feathers. Location of loss : Left on flight 961 Thai…
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Apple Watch on Thai Airways flight from Sydney airport (Australia) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : I have a rose gold Apple Watch with a nude coloured strap. There is a photo with me and my partner as the screen saver. I have…
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US passport on Thai Airways flight from Krabi airport to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : The United States of America passport Number – A36***711 Location of loss : I believe I had it once I got off the plane, and I think…
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Navy Blue backpack on Thai Airways flight from Hanoi (Vietnam) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Black off white trainers, Green Nike air force trainers, Grey and blue Nike air force trainers, black and blue north face jacket, north face fleece, north face…
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Small black vinyl zip bag on Thai Airways flight from Melbourne (Australia) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Small black zip bag, about AA4 size, containing personal diary, black sports watch (Garmin), reading glasses in brown cover. Location of loss : Lost within airplane. Seat…
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Blue suitcase in Koh Samui airport (Thaïland)
Description of lost item(s) : My suitcase is blue. It has a small orange lock. It is around there 80x60x30cm big. The wheels are black. I allow you to take the lock…
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Thai airways flight Number : TG 332
Description of lost item(s) : Apple iphone 11 ( purple color ) Location of loss : thai airways flight number : TG 332 Date of loss : 02/07/2023 I found this /…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Thai Airways Lost and Found
Address : Suvarnabhumi Airport
Bangkok
Thailand
Phone number : +66 2 137 0000
Opening hours : 24/7
Website : https://www.thaiairways.com/en_GB/Terms_condition/lost_and_found.page
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
