Have you lost a personal item while travelling with United Airlines ? Every day, items are left behind by passengers travelling with United Airlines. Here’s what happens to lost items and how you can report your lost property.
What happens to lost property on a United Airlines flight ?
Items left onboard are usually collected by the cabin crew and turned over to Lost and Found at the arrival airport. United Airlines works closely with airport services for managing lost items.
Do airlines actually look for lost items ?
Yes. United Airlines ensures that items found onboard are logged and stored securely, often by the airport authority.
How to report a lost item onboard a United Airlines flight ?
If you’ve lost an item during your trip with United Airlines, our team is here to assist you.
Lost items while travelling with United Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The United Airlines Lost Property service is located at :
Chicago O’Hare International Airport
Chicago, United States
The Lost Property service receives enquiries 24/7.
You can call the office at this number: +1 800 864 8331
How long does United Airlines keep found property?
Items are generally held for up to 90 days, depending on the airport’s policy.
Can you recover lost items from a United Airlines flight?
Yes. Reporting your lost item with detailed information significantly improves your chances of retrieval.
Airports served by United Airlines Lost and Found services:
- Chicago O’Hare International Airport (ORD) — Main hub
- Newark Liberty International Airport (EWR)
- Denver International Airport (DEN)
- San Francisco International Airport (SFO)
- Washington Dulles International Airport (IAD)
Recent Lost Items Reported in United Airlines flights
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Yellow gold and leather Bracelet in United Airlines flight from New York La Guardia airport to Denver International airport (USA)
Description of lost item(s) : Yellow gold flattened beads with swirl motifs engraved on each bead. Beads are on a leather chain that has a large gold bead closure. Location of loss…
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Green Lululemon wallet in United Airlines flight flight from Newark airport to Las Vegas Harry Reid airport (USA)
Description of lost item(s) : A green lululemon wallet with a green handle with car keys attached to it. Inside are license, credit cards, insurance card, gym and pool passes etc etc.…
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Book “The Defence Team” on United Airlines flight from Honolulu airport to Newark airport (USA)
Description of lost item(s) : Book, "The Defence Team Military and Civilian Partnership in the Canadian Armed Forces," forgotten on United Air flight 362 in Newark, NJ, on 31 Jan 26, likely…
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Apple iPad on United Airlines flight from Chicago O’Hare airport (USA) to Munich airport (Germany)
Description of lost item(s) : IPad. Black cover. Older model Location of loss : Left behind on United Airlines flight frommORD to MUC that arrived this morning. Date of loss : 01/27/2026…
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White iPad on United Airlines flight from Tokyo Haneda airport to Sapporo airport (Japan)
Description of lost item(s) : iPad in a white case. I am able to see it on findmy and it appears to be in the airport near the airport history museum. Location…
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Medium black hoodie with a red Nike symbol and a full colour baki in United Airlines flight from Hong Kong airport (Hong Kong) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : Medium black sweater ( a hoodie with drawstrings and a front stomach pocket ) with a red Nike symbol and a full colour baki ( a muscular…
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Computer glasses during United Airlines flight from Traverse City to Santa Ana airport (USA)
Description of lost item(s) : Prescription computer/reading glasses in a dark brown case with cleaning cloth inside.. Frames are a kind of transparent purplish-brownish color with metal bows. Location of loss :…
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Optical reading glasses in a (greenish) hardcover case on United Airlines flight from Washington Dulles airport (USA) to Vienna airport (Austria)
Description of lost item(s) : Optische Lesebrille in (grünlichem) Hardcoveretui Location of loss : Auf dem Flug von Washington nach Wien (UA9822) am 14.-15.Nov.2025 in der Business ClassPlatz 1A oder 2A (wir…
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Cell phone on United Airlines flight from Newark Liberty International Airport (United States) to Ben Gurion Airport (Israel)
Description of lost item(s) : Black Pom Cell Phone Location of loss : on the Airplane flight Monday 08 December 2025 Check-in United Airlines UA 090 Departure 08 December 11:35 PM Newark,…
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Louis Vuitton Damier wallet on United Airlines flight from Newark Liberty International Airport to Los Angeles International Airport (United States)
Description of lost item(s) : This is a Louis Vuitton Damier wallet as a birthday gift from my wife. There many cards in there that I actually need for my current trip.…
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iPod in black leather case on United Airlines flight from Auckland airport (New-Zealand) to San Francisco airport (USA)
Description of lost item(s) : 160G iPod in black leather case with flip lid. A white corded headphone set was wrapped around the case. I was sitting in seat 4A on flight…
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Bose wireless headphones in United Airlines flight from Chicago O’Hare airport to Fort Lauderdale airport (USA)
Description of lost item(s) : Lost Bose headphones on Dec 5 flight 1775 from ord to fll in seat1E. The headphones were in a rounded rectangular black case Location of loss :…
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Camel colored scarf with red, brown & blank stripes in United Airlines flight from Denver airport to Baltimore airport (USA)
Description of lost item(s) : A Scarf that is camel (brown) colored with some red, black and brown stripes I believe. Location of loss : Either left it on the plane, United…
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Apple earbuds on United Airlines flight from Houston George Bush Intercontinental airport (USA) to London Heathrow airport (UK)
Description of lost item(s) : White apple EarPods Location of loss : Flight attendant crew bunk #5 on United flight 880 iah – LHR. Arrived today November 20. Date of loss :…
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Glasses with blue frames in United Airlines flight from Chicago O’Hare airport to Syracuse-Hancock airport (USA)
Description of lost item(s) : blue frame glasses colored accent at corner of ear piece where it meets the main frame — color is a stripe of peach and stripe of orange…
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Tan short jacket with buttons in United Airlines flight from Amsterdam Shiphol airport (Netherlands) to Newark airport (USA)
Description of lost item(s) : Tan Size small collared jacket from Amsterdam. Had a string attached to inside label. 2 pockets in front with button closure Location of loss : Seat 5F…
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Paper bag with two stuffed teddy bears that say “Boston” on them in United Airlines flight from Chicago O’Hare airport to Huntsville airport (USA)
Description of lost item(s) : Item was left on UA Flight 5598 on 21 Sept. The item was a medium size paper bag with handles It contained (2) medium sized stuffed teddy…
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Black fanny pack with phone and Apple glasses on United Airlines flight from Los Angeles LAX airport to cleveland airport (USA)
Description of lost item(s) : Black fabric fanny pack/cross-body bag. Inside is a light brown Ray Ban glasses case with a pair of black Meta glasses inside. The case is also used…
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Earrings in United Airlines flight from Lihue airport to San Francisco airport (USA)
Description of lost item(s) : A pair of pink pearl dangling earrings that have a small brown Labyrinth stone on each of them as well. They fell out of my glasses case…
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Shokz OpenRun headphones in United Airlines flight from Lihu’e airport to Denver airport (USA)
Description of lost item(s) : Shokz Open Run S803 headphones black Location of loss : 39A Date of loss : 06/29/2025 I found this / these item(s) If you have found this…
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iPad with a gray case/keyboard on United Airlines flight from San Francisco airport (USA) to London Heathrow airport (UK)
Description of lost item(s) : Apple iPad in a gray case/ keyboard. Attached to the side id a gray and orange stylus. Location of loss : It was lost on a united…
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Apple iPad with white trim and a small crack at bottom in a black suede type folder on United Airlines flight from Spokane airport to Chicago O’Hare airport (USA)
Description of lost item(s) : On Wednesday, June 4, 2025 I flew from Spokane, WA to Chicago-Ohare on United Airlines Flight #UA5332. My spouse and I were sitting in seats 1C and…
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Apple iPad with case on United Airlines flight from Dublin aiprort (Ireland) to Newark airport (USA)
Description of lost item(s) : I left an Apple iPad in row 40 on flight ua 22 from Dublin to Newark. Gate c 102We went back and the cleaning crew said a…
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Small brown wallet with credit cards at Gate area for United Airlines flight from Charlotte-Douglas airport (USA)
Description of lost item(s) : Small brown, non folding wallet. Containing several bank cards. Location of loss : Lounge above the food court Gate area for United Airlines flight to Washington DC…
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Wallet in Lisbon International airport security (Portugal)
Description of lost item(s) : I lost a black leather wallet with $26 US containing a number of credit cards, debit cards and identification such as my Oregon driver's license and my…
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Prescription eyeglasses in taxi in Rome (Italy)
Description of lost item(s) : I left my prescription eyeglasses in the taxi after being dropped off. My family and I had just arrived from Chicago on a United Airlines flight. My…
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US Passport at Buenos Aires International airport (Argentina)
Description of lost item(s) : United States of America passport number 5*****20, name John, R***** S*****s. Lost at gate B14 while boarding American Airlines flight number 954 from Buenos Aires to New…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : United Airlines Lost and Found 
Address : Chicago O'Hare International Airport
Chicago
United States 
Phone number : +1 800 221 6903 
Opening hours : Monday to Friday: 9:00 AM - 12:00 PM1:00 PM - 5:00 PM 
Website : https://www.united.com/en/US/fly/help/report-lost-items.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)