Have you lost something on an Air Europa flight ? This page provides the contact details for Air Europa’s lost property service and explains the steps to take to report your loss and recover your item.
About Air Europa
Air Europa (UX) is a Spanish airline headquartered in Llucmajor, Mallorca, and a member of the IAG (International Airlines Group) family. Founded in 1984, the airline operates primarily from its hub at Adolfo Suarez Madrid-Barajas Airport, connecting Spain to destinations across Europe, North America, South America, the Caribbean, and North Africa. Air Europa is a member of the SkyTeam alliance and is one of Spain’s busiest international carriers, competing alongside Iberia and Vueling.
With a significant presence on transatlantic routes between Spain and Latin America and within Europe, Air Europa handles a large volume of passengers on both short and long-haul flights. Cabin items including travel pillows, electronics, and personal documents are commonly left on board, particularly after overnight transatlantic services where passengers may leave items tucked into seat pockets or stored in overhead lockers.
What to Do If You’ve Lost Something with Air Europa
Contact Air Europa’s lost property team as soon as you notice the loss. Provide your flight number, date, seat number, and a clear description of the item. The team is available around the clock and can coordinate with handling staff at Madrid and other airports to initiate a search.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
Items Lost on Board vs. at the Airport
Items left on the Air Europa aircraft should be reported to the airline directly. Items lost in the terminal at Madrid-Barajas or at another airport should be reported to that airport’s lost property office. Air Europa’s customer service team can assist in determining which contact is most appropriate based on the specific circumstances of the loss.
Tips to Efficiently Report a Lost Item
- Provide your flight number, seat number, and the exact date of travel when reporting
- For items lost on overnight or long-haul transatlantic flights, note whether the item was in the seat pocket, overhead bin, or lavatory
- Keep your boarding pass as it contains your seat and flight details needed for the report
- For losses at Madrid-Barajas, also contact the airport’s own lost property office as a secondary step
Contact Air Europa Lost Property
Air Europa Lost Property
Address : Adolfo Suarez Madrid-Barajas Airport
Madrid, Spain
Opening hours : 24/7
Can You Recover Your Item After Your Flight ?
Air Europa’s lost property line is available 24 hours a day. If you are already back home, you can submit your report by phone or online, and the team will initiate a search at the relevant station. Items recovered from the cabin are typically held for a set period before being processed.
Recent Lost Items Reported in Air Europa Flights
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Light grey/silver HP PC in Air Europa flight from Lima airport (Peru) to Madrid Barajas airport (Spain)
Description of lost item(s) : I left on board two PCs: the first one was a black Lenovo, which was found and delivered to my Italian address (today). The other, which is…
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Regular glasses from Hugo Boss inside a black case on Air Europa flight from Madrid Barajas airport (Spain) to London Gatwick airport (UK)
Description of lost item(s) : Regular dark brown glasses inside an original engraved case (HUGO BOSS) Location of loss : Air Europa aircraft Flight: 1015 Time: 4:30-5pm Date: 04/05/2026 Date of loss…
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Navy blue case in Air Europa flight from Bogota El Dorado Airport (Colombia) to Madrid Barajas airport (Spain)
This report of lost property was transmitted in Spanish. Description of lost item(s) : estuche azul marino, con cierre, aprox 15x8x3 cm Location of loss : en el avión UX194 (27 septiembre…
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Passport on Air Europa flight from Madrid Barajas airport (Spain) to Rome airport (Italy)
Description of lost item(s) : I was on flight #UX1047 on 6/27/25 from Madrid to Rome, and I left my passport on my seat, which was 10A. I reported it missing here…
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Credit card holder with cards, driving licence and resident card on Air Europa flight from Alicante airport to Madrid Barajas airport (Spain)
Description of lost item(s) : The rigid card holder will contain 3 credit cards a priority pass card, my driving license, and my resident card. It is silver in colour and is…
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Black wallet with a “hard disk” and some USB sticks inside in Madrid Barajas airport (Spain)
Description of lost item(s) : Dear Sir/Madam Unfortunately, I lost something very, very important to me, and I hope you can help me find it. It looks like a black wallet and…
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Canadian Passport in flight from Barcelona to Mallorca (Spain)
Description of lost item(s) : I lost my Canadian Passport Location of loss : I lost it on my flight from Barcelona to Mallorca. I was on the Air Europa UX7063 flight…
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I lost my small black bag on flight UX1150 or Madrid aiport. on 4th January 2023.
Description of lost item(s) : I lost a small black shoulder bag at the airplane UX1150 or Madrid airport on 4th January. The bag bland is POTER. My passport and my cell…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Air Europa Lost Property 
Address : Adolfo Suarez Madrid-Barajas AirportMadridSpain 
Phone number : 33 142 650 800 
Opening hours : 24/7 
Website : https://www.aireuropa.com/ot/en/aea/faq.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)