Have you lost a personal item while travelling with China Airlines ? Every day, items are left behind by passengers travelling with China Airlines. Here’s what happens to lost items and how you can report your lost property.

How to report a lost item onboard a China Airlines flight ?
If you’ve lost an item during your trip with China Airlines, our team is here to assist you.
Lost items while travelling with China Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
What happens to lost property on a China Airlines flight ?
If you leave an item onboard a China Airlines aircraft, it is usually collected by the cabin crew during cleaning after landing. These items are then handed over to the Lost and Found department at the destination airport, where they are registered and stored for later identification and retrieval.
Can you recover lost items from a China Airlines flight ?
Yes, in many cases you can recover your item. Acting quickly is important. You should report the loss as soon as possible and provide a detailed description of the item, along with your flight number, date of travel, and seat number if available. The more precise your report is, the easier it will be to match your item with found property.
China Airlines Lost and Found office location
For flights arriving in Taiwan, lost property is typically handled at the airline’s main hub :
Taoyuan International Airport, Terminal 2
Taoyuan City, Taiwan
Open daily, 24 hours
For flights arriving at other destinations, items are usually handled by the Lost and Found service of the arrival airport.
How long does China Airlines keep found property ?
Retention periods generally range from 30 to 90 days, depending on the airport and local regulations. After this period, unclaimed items may be transferred, disposed of, or handled according to local lost property policies.
Do airlines actually look for lost items ?
Yes. China Airlines works closely with airport authorities and ground handling teams to ensure that items found onboard are collected, logged, and stored properly. While airlines do not conduct individual searches of aircraft after departure, items discovered during standard cleaning procedures are systematically processed.
Airports served by China Airlines Lost and Found services:
- Taipei Taoyuan International Airport (TPE) – Main hub
- Kaohsiung International Airport (KHH)
- Hong Kong International Airport (HKG)
- Tokyo Narita International Airport (NRT)
- Los Angeles International Airport (LAX)
At each of these airports, lost items are typically managed by either the airline’s ground staff or the airport’s Lost and Found office.
Most common items lost on China Airlines flights:
Passengers most frequently report losing small personal belongings such as mobile phones, boarding passes, eyeglasses, books, wallets, headphones, and travel documents. These items are often left in seat pockets, overhead compartments, or under seats.
Recent Lost Items Reported in China Airlines Flights
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Lapo Elite Pro 08S CL power bank in China Airlines flight from Nagoya airport (Japan) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : A square, thick Power Bank, LAPO Elite Pro Power Bank 08S CL USB-C and Lightning, was left at the front pocket of CI151 (from Nagoya NGO 09:50…
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Apple AirPods Pro in a black Mimco case on China Airlines flight from Taipei Taoyuan International airport (Taiwan) to London Heathrow airport (UK)
Description of lost item(s) : I left my apple airpods in a black mimco case in the seat pocket on the plane. I was sitting in seat 64A. flight was CI081 Location…
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Mobile phone in China Airlines flight from Ho Chi Minh airport (Vietnam) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : I left my mobile phone on my seat # 40J on the airplane CI782 From Ho Chi Minh City to Taipei on 7th April. Location of loss…
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Fluffy United Arrows scarf in China Airlines flight from Taipei Songshan airport (Taïwan) to Tokyo Haneda airport (Japan)
Description of lost item(s) : fluffy polyester scarf from united arrowsdark gray on one side and light gray on the other approximately 90cm long and 15cm widethe end of the scarf forms…
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Black case with Shokz Openen orange earbuds in China Airlines flight from Amsterdam Shiphol airport (Netherlands) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : It’s a black oval shaped case with orange sport earbuds in them.. The brand is called shockz The version was open run 2 I was on flight…
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White hardcover notebook about A5 size in China Airlines flight from Tokyo Haneda airport (Japan) to Taipei airport (Taïwan)
Description of lost item(s) : white, hard cover sketchbook with black pen. the brand is ‘black wing’ and i left it on the seat pocket in front of seat 38B, flight CI221,…
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Fitbit Sense Smartwatch with elastic black straps on China Airlines flight from Kuala Lumpur airport (Malaysia) to Beijing airport (China)
Description of lost item(s) : Fitbit sense smartwatch with black elastic straps ,small crack on bottom left of the screen. Location of loss : Aircraft on flight CA872 1st of June Kuala…
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Black shopping bag with MSENSE logo on China Airlines flight form Taipei airport (Taiwan) to Singapore airport (Singapore)
Description of lost item(s) : Black shopping bag with MSENSE logo and dress inside left in overhead cabin of CI753 seat 45C Location of loss : Overhead cabin seat 45C flight CI753…
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Brown paper gift bag on China Airlines flight from Roman-Tmetuchl airport (Palau) to Taipei airport (Taiwan)
Description of lost item(s) : Brown paper gift bag with an assortment of loose gifts inside including small jewelry, a scarf, post cards and other small gifts. Left inside overhead bin above…
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Glasses in a green case on China Airlines flight from Taipei (Taiwan) to Seoul Incheon airport (South Korea)
Description of lost item(s) : Glases with a frame of metal in a green case. Location of loss : On the side of the seat on the flight in CI 162 Seat…
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Sunglasses on China Airlines flight from Ontario to Taipei Taoyuan International Airport (Taïwan)
Description of lost item(s) : I lost my chrome hearts sunglasses. light gold frames with reflective lens. The lens are lined with a light gray trim. it is in a black triangle…
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Headphones on China Airlines flight from Frankfort (Germany) to Beijing (China)
Description of lost item(s) : Headphones flight CA 932 Location of loss : First class CA 932 Date of loss : 10/10/2024 I found this / these item(s) If you have found…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : China Airlines Lost and Found
Address : Taiwan Taoyuan International Airport
Taoyuan City
Taiwan
Phone number : +886 3 398 3341
Opening hours : 24/7
Website : https://www.china-airlines.com/au/en/fly/prepare-for-the-fly/baggage/lost-damages-baggage
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
