Lost and Found Garuda Indonesia

Have you lost a personal item while travelling with Garuda Indonesia ? Every day, items are left behind by passengers travelling with Garuda Indonesia. Here’s what happens to lost items and how you can report your lost property.

Lost property search airport

What happens to lost property on a Garuda Indonesia flight ?

Items forgotten onboard are typically collected by the cabin crew and handed over to the Lost and Found service at the arrival airport. Depending on where the item is found, it may be managed directly by Garuda Indonesia or by airport staff.

Can you recover lost items from a Garuda Indonesia flight ?

Yes. Timely reporting and providing a detailed description of your item greatly improves your chances of recovering it.

Report a lost item on a Garuda Indonesia flight on our platform

Do airlines actually look for lost items ?

Yes. Garuda Indonesia works in coordination with airport Lost and Found services to log, store, and manage the retrieval of misplaced items.

How long does Garuda Indonesia keep found property ?

Retention periods vary by airport but typically range from 30 to 90 days.

Airports served by Garuda Indonesia Lost and Found services :

Most common items lost on Garuda Indonesia flights:
Travel documents, smartphones, wallets, handbags, neck pillows, laptops, and reading glasses are among the most commonly forgotten items onboard.

How to report a lost item onboard a Garuda Indonesia flight ?

If you’ve lost an item during your trip with Garuda Indonesia, our team is here to assist you.
Lost items while travelling with Garuda Indonesia are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

The Garuda Indonesia Lost Property service is located at:
Soekarno-Hatta International Airport
Tangerang, Indonesia

The Lost Property service is available 24 hours a day, 7 days a week.

Recent Lost Items Reported in Garuda Airlines FLights

Information Last Updated On :

Lost found Garuda Indonesia
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Garuda Indonesia Lost and Found
adress lost and found Address : Soekarno-Hatta International Airport
Tangerang
Indonesia
phone number lost and found Phone number : +62 21 550 0212
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.garuda-indonesia.com/kr/en/contact/customer-care-policy/baggage-irregulairity-claim

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services