Lost and Found Honolulu Daniel K. Inouye International Airport (HNL)

Have you lost something at Honolulu Airport ? Find out how to report a lost item at Hawaii’s main international gateway.

how to find items at airport

About Daniel K. Inouye International Airport

Daniel K. Inouye International Airport (HNL), located in Honolulu on the island of Oahu, is Hawaii’s largest and busiest airport. Named after the late US Senator Daniel K. Inouye, a decorated World War II veteran and lifelong advocate for Hawaii, the airport sits on the south shore of Oahu approximately five kilometers from Waikiki and nine kilometers from downtown Honolulu. HNL handles over 20 million passengers annually, serving as the primary entry point to the Hawaiian Islands from the US mainland, Asia, and the Pacific.

The airport is served by Hawaiian Airlines, Alaska Airlines, Delta, American, United, Japan Airlines, All Nippon Airways, Korean Air, and several other carriers providing Pacific routes. HNL’s layout spans multiple terminals and concourses spread over a large site, and passengers often travel significant distances within the airport between inter-island connections and transpacific international arrivals. The airport is undergoing a major modernisation programme. With large volumes of holiday-makers, honeymoon travellers, and international visitors, items are frequently left behind, particularly at the busy security checkpoints and in the departure halls.

What Should You Do If You’ve Lost Something at Honolulu Airport ?

If you notice the loss while still in the terminal, speak to airport staff or the information desk immediately. Given the airport’s spread-out layout across multiple concourses, acting quickly before a gate area is serviced is important.

HNL’s lost property office operates weekday hours only. Items lost over the weekend should be reported via our platform and followed up by phone on Monday.

How to Report a Lost Item at Honolulu Airport

Contact the Daniel K. Inouye International Airport lost property service during weekday opening hours. Provide the date and time, the specific terminal and gate area, your flight details, and a full description of the item. Our platform can also assist you. You can submit a report through our platform, so our team can help you get in touch with the correct lost property office.

Items Lost at Security or on an Aircraft

For items left at a TSA security checkpoint, report to TSA separately. For items left on board a Hawaiian Airlines, Alaska, Delta, or other flight, contact the airline’s baggage services directly. Items left at the inter-island gates should be reported to both the airport and the relevant airline.

Common areas at HNL where passengers lose items include TSA screening lanes, the inter-island terminal concourses, the overseas terminal gate areas, the baggage claim halls, and the ground transportation area.

Contact the Honolulu Airport Lost Property Office

Daniel K. Inouye International Airport Lost Property

Address : Daniel K. Inouye International Airport
Honolulu, USA

Opening hours : Monday to Friday, 8:00 AM to 4:00 PM

The office is closed at weekends. For items lost on Saturday or Sunday, report via our platform and follow up by phone on Monday.

Tips to Efficiently Report a Lost Item

  • Note which terminal and concourse you were in when the item was lost
  • Include your airline, flight number, and departure time
  • Specify whether it was an inter-island or mainland/international flight, as items are handled in different areas
  • Describe the item in detail, including brand, colour, and any identifiers
  • Provide contact details including a number and email where you can be reached

Can You Recover Your Item After Leaving Hawaii ?

Yes. If your item is found and you have already left the islands, contact the lost property office during weekday hours to discuss collection or forwarding. For international visitors returning to Asia, Japan, or the Pacific, mention this when reporting so the team can advise on the most practical recovery options. Items left on aircraft must be reported to the airline.

Recent Lost Items Reported at Honolulu airport

Information Last Updated On :

Daniel K. Inouye International Airport Lost and found office
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Daniel K. Inouye International Airport Lost Property
adress lost and found Address : Daniel K. Inouye International Airport
Honolulu
USA
phone number lost and found Phone number : +1 808-836-6683
opening hours lost property Opening hours : Monday to Friday, 8:00 AM to 4:00 PM
website adress lost and found Website : https://airports.hawaii.gov/hnl/services-amenities/lost-found/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)