Lost and Found Singapore Airlines

Have you lost a personal item while travelling with Singapore Airlines?

Every day, passengers misplace belongings onboard Singapore Airlines flights. Find out how to report your lost items with Singapore Airlines.

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About Singapore Airlines

Singapore Airlines (SIA) is Singapore’s flag carrier and one of the world’s most respected airlines, founded in 1947 and headquartered at Singapore Changi Airport. Recognized globally for exceptional service quality, the airline operates from its main hub at Changi Airport, serving over 35 million passengers annually with flights to destinations across Asia, Europe, North America, Africa, Oceania, and the Middle East.

As a founding member of Star Alliance, Singapore Airlines offers extensive global connectivity in partnership with United Airlines, Lufthansa, Air Canada, ANA, and other major carriers.

With significant passenger volumes across its extensive long-haul network and Singapore’s role as a major Asian transit hub, personal items are frequently left behind in seat pockets, overhead bins, and the airline’s premium cabin facilities across business class, first class, and the exclusive Singapore Airlines Suites.

Report a lost item With Singapore Airlines on our platform

What happens to lost property on a Singapore Airlines flight ?

Items left behind are usually collected by cabin crew and transferred to the Lost and Found office at the arrival airport. Singapore Airlines specifies that in many cases, it is the airport authorities — not the airline — who manage the lost property process.

Does Singapore Airlines actually look for lost items ?

Yes. While Singapore Airlines may not manage every Lost and Found process directly, they coordinate with airport services to match reported items with what has been found.

Can you recover lost items from a Singapore Airlines plane ?

Yes. Reporting the loss with detailed information : flight number, date, item description… all these help increase your chances of recovering it.

How to report a lost item onboard a Singapore Airlines flight?

If you’ve lost a personal item on while flying with Singapore Airlines, you can fill in the Lost Item Report Form on our platform to report your missing item.

The Singapore Airlines Lost Property office is located at:

Singapore Changi Airport, Singapore

Available hours:

Monday to Sunday: 7:00 AM – 11:00 PM

How long does Singapore Airlines keep found property ?

Retention policies vary, depending on the airport. Items are typically stored for 30 to 90 days before being disposed of or donated.

Airports served by Singapore Airlines Lost and Found services

-Singapore Changi Airport (SIN) : Main hub

–London Heathrow Airport (LHR)

–Los Angeles International Airport (LAX)

-Sydney Kingsford Smith Airport (SYD)

–Frankfurt Airport (FRA)

Most Commonly Lost Items on Singapore Airlines Flights

Based on airline industry data, passengers most frequently lose these items onboard:

  • Mobile phones and tablets
  • Noise-cancelling headphones and earbuds
  • Laptops and electronic devices
  • Passports and travel documents
  • Wallets, purses, and credit cards
  • Prescription glasses and sunglasses
  • Premium cabin amenity kits
  • Jackets, blazers, and sweaters
  • Watches and jewelry
  • Business documents and work materials
  • E-readers and tablets
  • Charging cables and power adapters

Premium cabin passengers additionally report losing designer accessories, luxury items, and business-critical documents left in seat storage.

Tips to Prevent Losing Items on Your Singapore Airlines Flight

Before Landing :

  • Check all seat pockets and storage compartments thoroughly
  • Premium cabins have multiple storage areas — check each one
  • Look under your seat and in footwells
  • Verify you have all electronics and chargers
  • Count bags and duty-free purchases
  • Allow extra time for thorough checking before disembarking

During the Flight :

  • Keep valuables consolidated in one bag
  • Use seat pockets minimally as items are easily forgotten
  • Store passport and wallet securely in your personal item
  • Keep track of premium cabin amenity kits and accessories
  • Note where you store items in lie-flat seats with multiple compartments

Premium Cabins :

  • Business Class, First Class, and Suites have extensive storage
  • Check all compartments including those near your feet
  • Verify amenity kits and personal items are packed
  • Look in literature pockets and side storage areas
  • Check bedding and blanket areas where items can hide

Long-Haul Flights :

  • Extended flight times mean more opportunities to spread items around
  • Use the in-flight storage systematically
  • Create a mental checklist of your belongings
  • Check entertainment system areas and tray tables

Recent Lost Items Reported in Singapore Airlines Flights

Information Last Updated On :

Lost Property Singapore Airlines
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Singapore Airlines Lost and Found
adress lost and found Address : Changi Airport Terminal 2
Singapore
phone number lost and found Phone number : +65 6542 5544
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.singaporeair.com/get-help/damaged-or-missing-baggage

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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