Lost and Found Transavia

Have you lost something on a Transavia flight ? Find out how to report a lost item with the Netherlands’ leading low-cost carrier.

About Transavia

Transavia is a Dutch low-cost airline and a wholly-owned subsidiary of Air France-KLM, operating from main bases at Amsterdam Airport Schiphol and Rotterdam The Hague Airport in the Netherlands, as well as Paris-Orly in France. Founded in 1966, the airline connects passengers to popular holiday destinations across Europe, the Mediterranean, and North Africa with its distinctive green and white livery, carrying millions of leisure travelers annually on its modern fleet of Boeing 737 aircraft.

How to report a lost item onboard a Transavia flight ?

If you’ve lost your item(s) during your journey with Transavia, our team is here to assist you.

Lost items while travelling with Transavia are submitted to different agencies based on where they were found. You can find helpful information on this page to contact Transavia about lost items on one of their flights. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

What happens to lost property on a Transavia flight ?

Items forgotten onboard are collected by cabin crew and cleaning staff during post-flight checks and handed over to Transavia’s Lost and Found services. The airline’s main operations at Amsterdam Schiphol mean many items are processed through this major European hub, which has comprehensive Lost and Found facilities.

Do airlines actually look for lost items ?

Yes. Transavia maintains a Lost and Found service that handles items found onboard aircraft. The airline coordinates with airport staff at Amsterdam Schiphol and destinations across its European network to catalog and store found items. Schiphol’s efficient systems and Dutch organizational culture typically result in good recovery processes.

Are airlines responsible for lost items ?

Transavia is responsible for items left onboard their aircraft, but not for items lost in airport terminal areas. If you’ve left something on the plane, report it to Transavia’s Lost and Found. For items lost at Amsterdam Schiphol or other airports outside the aircraft, contact that specific airport’s Lost and Found service separately.

Can you recover lost items from an airplane ?

Yes. Providing detailed information such as the flight number, date of travel, seat location, and thorough item description significantly improves your chances. Include your booking reference and any unique identifying features of the item. Transavia’s concentration of operations at Amsterdam Schiphol means many items end up at one central location.

Transavia Lost and Found

Address : Amsterdam Airport Schiphol, Amsterdam, Netherlands

Lost and Found operates Monday to Friday: 9:00 AM to 5:00 PM (Central European Time).

Please note the limited weekday business hours. Items lost on weekends or outside these hours cannot be reported until the office reopens. Plan accordingly when calling from different time zones.

How long does Transavia keep found property ?

Typically, items are held for 30 to 90 days depending on the type of item and airport policy. Amsterdam Schiphol has well-organized storage facilities. High-value items like electronics, jewelry, and important documents are generally retained for the full period.

Most Commonly Lost Items on Transavia Flights

Passengers most frequently lose the following items onboard :

• Mobile phones and tablets
• Headphones and chargers
• Passports and travel documents
• Wallets and purses
• Books, magazines, and e-readers
• Sunglasses and prescription glasses
• Jackets and sweaters
• Duty-free shopping bags
• Beach accessories heading to Mediterranean destinations
• Water bottles and travel mugs
• Medication and personal care items
• Children’s items on family holiday flights

Tips to Prevent Losing Items on Your Transavia Flight

To minimize the risk of leaving items behind :

General Prevention :

• Do a final seat check before disembarking – check seat pockets, under seats, overhead bins
• Keep valuables in one designated bag compartment
• Set a phone reminder to check your area before landing
• Don’t place small items loose in seat pockets
• Count duty-free shopping bags before deplaning

Holiday Flight Considerations :

• Leisure travelers heading to sunny destinations often forget items in excitement
• Multiple shopping bags increase loss risk – consolidate when possible
• Family trips mean tracking children’s items carefully
• Early morning or late evening flights when tired increase forgetfulness

Statistics show that most items are left behind during disembarkation. Taking 30 seconds for a final check prevents hassle.

What to do if you’ve left something on a plane ?

If you realize you’ve left something on your Transavia flight :

Immediate Actions :

1. Contact Transavia Lost and Found during business hours (Mon-Fri 9 AM-5 PM CET)
2. If still at Amsterdam Schiphol, visit Transavia’s service desk before leaving
3. Provide booking reference, flight number, date, and seat number
4. Give detailed item description
5. Get a reference number for tracking

Follow-Up Steps :

1. Call back during business hours if no response within a few days
2. Items processed through Amsterdam Schiphol for many flights
3. Weekend losses must wait until Monday to be reported
4. Keep boarding pass and booking confirmation
5. Email inquiries may be alternative if calling is difficult

Claiming Your Lost Property

If your item is found, you will be contacted with instructions. Items are held at the destination airport or at Amsterdam Schiphol. You may collect in person or arrange courier delivery. Bring valid photo ID and reference number.

European courier delivery is efficient and relatively affordable within the EU. International shipping outside Europe more expensive. Netherlands postal service and couriers are reliable. Consider if you transit through Amsterdam regularly and could collect on a future trip.

Lost Luggage or Item Left on the Plane ?

For different types of losses :

• Checked Baggage Issues – Report immediately to Transavia’s baggage desk at arrival airport
• Items Lost at Schiphol – Contact Amsterdam Airport Schiphol Lost and Found (separate service)
• Items Left on Aircraft – Contact Transavia Lost and Found during business hours
• Holiday Destinations – Items at Mediterranean airports may take longer to process

Transavia’s Dutch efficiency and concentration at Amsterdam Schiphol typically provide organized lost property services, though the limited business hours mean timing your report is important.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Transavia Lost and Found
Address : Amsterdam Airport Schiphol
Amsterdam
Netherlands
Phone number : +31 20 406 0406
Opening hours : Monday to Friday : 9:00 AM – 5:00 PM
Website : https://www.transavia.com/en-EU/service/contact/lost-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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