Lost and Found TAP Air Portugal

Have you lost a personal item while travelling with TAP Air Portugal ? Every day, items are left behind by passengers travelling with TAP Air Portugal. Here’s what happens to lost items and how you can report your lost property.

Airport lost items service

How to report a lost item onboard a TAP Air Portugal flight ?

If you’ve lost an item during your trip with TAP Air Portugal, our team is here to assist you.

Lost items while travelling with TAP Air Portugal are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Report a lost item on a TAP Air Portugal flight on our platform

The TAP Air Portugal Lost and Found center can be found at:

Lisbon Humberto Delgado Airport, Terminal 1

Lisbon, Portugal

Open 24/7 for customer enquiries

Handling high-value or sensitive items:

If you lost an item such as a passport, credit card, medication, electronic device or valuable jewellery, these are often treated with additional care and security. Be as precise as possible in your report and include serial numbers or any unique identifying marks.

What happens to lost property on a TAP Air Portugal flight ?

Lost items are gathered by crew members and turned over to the Lost and Found office at the arrival airport.

Can you recover lost items from a TAP Air Portugal flight ?

Yes. Immediate and detailed reporting is key.

How long does TAP Air Portugal keep found property ?

Typically around 30 to 90 days, depending on the airport.

Do airlines actually look for lost items ?

Yes. TAP Air Portugal cooperates with airport Lost and Found services to help passengers recover their belongings.

Airports served by TAP Air Portugal Lost and Found services:

Recent Lost Items Reported in TAP Air Portugal flights

Information Last Updated On :

Lost Property TAP Air Portugal
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : TAP Air Portugal Customer Support
adress lost and found Address : Aeroporto de Lisboa
Rua C
Edificio 25
1704-801 Lisbon
Portugal
phone number lost and found Phone number : +351 21 841 5000
opening hours lost property Opening hours : Monday to Friday: 8:00 AM - 8:00 PM
Saturday and Sunday: 9:00 AM - 5:00 PM
website adress lost and found Website : https://www.flytap.com/en-pl/baggage/baggage-problems

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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